Yauatcha Soho

Review summary

1. M

   Michael

   Manchester

   53 reviews

   4.0

   53 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Been here many times. Service and food is always excellent. I think it’s quite pricey and we were seated downstairs in a narrow area, which was a bit dark and claustrophobic. Sit in the street level area if you can
   

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2. J

   Jonathan

   London

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 1

   Crammed into a tiny table in the basement, right next to another table and below a speaker playing loud music. Food was ok but not great for the price point. Server did an ok job considering.
   

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3. T

   Tom

   London

   25 reviews

   4.0

   25 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   Some of the food was a bit slap dash and server asked for a tip on top of 13.5% service charge
   

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4. D

   David

   London

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great seating upstairs but a bit dark downstairs. Luckily we were up top. Fantastic service. A bit pricey but good for a special occasion.
   

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5. h

   hila

   London

   20 reviews

   vip
   4.0

   20 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   The place is not as good as it used to be. It is extremely loud and the food is no longer exceptional.
   

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6. e

   enrico

   London

   1 review

   5.0

   1 review

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always, all very good and tasty and professional…
   

   Yauatcha SohoResponded 6 days ago

   Dear Enrico, Thank you for your lovely review! We are very happy to hear that you had such an amazing dining experience with us. We can't wait to welcome you back! Kind regards, Val, General Manager at Yauatcha Soho.
   

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7. J

   Jason

   Tampa

   41 reviews

   vip
   5.0

   41 reviews

   Dined on December 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous meal. Dim Sum was amazing and the 1/2 crispy duck was on point ! Nicole looked after us - take her recommendations - she was excellent. Jason P - Tampa, FL
   

   Yauatcha SohoResponded 6 days ago

   Dear Jason, Thank you for taking the time to post 5-star review. We are glad to hear that you enjoyed the food and service. The team and I hope to welcome you back soon. Kind regards, Val, General Manager at Yauatcha Soho.
   

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8. J

   Jeffrey

   London

   3 reviews

   3.0

   3 reviews

   Dined on November 30, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   Under Hakkasan umbrealla but *FAR from* Hakkasan. DOOR MAN - abrupt. WELCOMING STAFF: warm, friendly,engaged, but also busy doubling up as closet runners to hang your jackets. AMBIANCE/AESTHETICS: people were dressed VERY very casual. I was furious, mY partner & I dressed up to celebrate her birthday - upon arrival I realised we could’ve just arrived in jogging set and trainers. Maybe the staff recognised the “disappointment” on our faces when they saw us panning the room, but we were ushered quickly to the “bar” which was length of about a Volvo estate and about as wide… (it was narrow and crammed). From there we were taken to our table - downstairs, & placed right beneath the stairs in view of back and forth traffic - suffice to say we asked to move. The staff were accommodating and moved us as requested. Downstairs is slightly nicer than upstairs, but as they say first impressions count, and ours were very low by the time we were seated. I was fuming. FOOD: good, tasty, priced reasonably for what you get, (it’s soho afterall). WAITERS: unkept, nor refined. No different to Nando’s ETIQUETTE: throughout the evening we encountered about 3 different waiters & they all had a knack of leaning very intrusively into our table when serving, it wasn’t pleasant, one even reached over my partner’s head to place her food? ALCOHOL:We didn’t drink any alcohol on this occasion, but I did order 2 mocktails BUT whatever we were given was flavoured water with ice. Charged at £10ea. I was vex for sure. SUMMARY: Cramped, far cry from Hakkasan/fine dining experience for a date night, more like “I’m out in soho with friends, where can I get good food from & chill “. POINTLESS DRESSING UP: you’ll have wasted your time. Lower your expectations. And given that there are not many #yauatchaSoho pics on IG - take heed! BIRTHDAY ACKNOWLEDGMENT: A miringue biscuit with a candle. My parter didn’t even want to take a picture ON HER BIRTHDAY NIGHT! Spend: £200-£250 #Disappointing.
   

   Yauatcha SohoResponded 5 days ago

   Dear Jeffrey, Thank you for telling us about your recent experience at Yauatcha Soho. We are sorry to hear you were disappointed with your dining experience. One of our management team have already contacted you privately regarding the feedback. We hope this unpleasant experience does not deter you to visit us again so we could have the chance to redeem ourselves. Kind Regards, Val, General Manager, Yauatcha Soho.
   

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9. OT

   OpenTable Diner

   London

   1 review

   5.0

   1 review

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   It is dark inside , seeing what you eat would be nice
   

   Yauatcha SohoResponded on December 3, 2024

   Dear Sir/Mam, Thank you for your lovely review! We are very happy to hear that you had such an amazing dining experience with us. We can't wait to welcome you back! Kind regards, Val, General Manager at Yauatcha Soho.
   

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10. R

    Rupal

    London

    5 reviews

    2.0

    5 reviews

    Dined on November 30, 2024

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 1

    The service was poor. The upstairs ambience is also poor. The seats are super uncomfortable. The food and drinks were good but the service was a let down.
    

    Yauatcha SohoResponded 6 days ago

    Dear Rupal, Thank you for telling us about your recent experience at Yauatcha Soho. It is disappointing to read that your dining experience did not live up your expectations and we must apologize for that, however I am pleased to hear that you enjoyed the food and drinks. We have had a long discussion with the team members and reiterated the importance of an exceptional service. We sincerely hope the concerned expressed will not deter you from visiting us again in the future and that we will have the chance to redeem ourselves. Kind regards, Val, General Manager, Yauatcha Soho.
    

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