Willows at Chumash Casino

Review summary

1. A

   Annie

   Sacramento

   2 reviews

   1.0

   2 reviews

   Dined today

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Not worth it. Don't go. Overpriced food. Impossible to escape casino smoke. Abhorrently dirty restrooms - truly disgusting. This venue was a total waste of an evening. Although we had reservations and were seated without isssue other than a 30 minute delay, we watched hosts turn away several parties without reservations saying they had no available tables (even though we saw at least 9 empty tables in the dining room and at least 4 servers - each of whom appeared to have time for more customers).
   

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2. A

   Ana

   Los Angeles

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated our anniversary at Willows and had a wonderful experience, from the time that we were greeted by the host to the time we left the restaurant. We were offered seating in the patio, which was the perfect temperature even though it was a chilly night, thanks to the heaters they utilize. The fire pits they have contributed to the romantic atmosphere of the night. Our server Jane went above and beyond with the service she provided us all night, she suggested foods and drinks based on our preferences and checked in on us several times to assure we were doing well. Overall our night was made extra special with the service we were provided that night! Would definitely recommend if you’re looking for amazing food and service!
   

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3. D

   Deb

   Las Vegas

   3 reviews

   3.0

   3 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   Waitress had attitude which dampened the evening. At first I thought maybe I was wrong, however 3 others in our party of 6 mentioned it afterwards We had to ask for side plates for everything from our appetizer to our dessert. (Maybe the dishwasher was sick) We had 3 items we asked to be packaged to go. She only packed the 2 sides and not the salmon. I have dined here on multiple occasions and this was my least favorite time due to our service
   

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4. J

   Juby

   VIP

   Las Vegas

   12 reviews

   3.0

   12 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   I didn’t like how it was not handicap friendly or kid friendly. There’s no separate entry for handicap access or kid access. We were harassed by one of the casino employees on having my son stay out of the casino area when we were staying on the path going to the restaurant. The restaurant is far from main entrance and parking. Only high light of the night was our server Christina who was attentive and accommodating with a beautiful smile. Restaurant was short of utensils and we had to wait for more to be washed. Unheard of. I will unlikely return nor will I recommend this restaurant.
   

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5. C

   Crystal

   Los Angeles

   3 reviews

   4.0

   3 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   I went for their chicken, however, as it was Christmas they were not serving it. I decided to go for the Christmas preset menu. A delicious kale salad, followed by an absolutely terrible prime rib. It tasted like it had been boiled. It was flavorless and overcooked. I had asked for medium rare to rare and I was brought medium to medium well and told this was the rarest they had. The dessert was amazing! I wish I could say the whole meal was good but the prime rib was by far. The worst I have ever had. My husband ‘s New York steak was delicious.
   

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6. J

   Juliet

   Los Angeles

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an excellent Prime Rib dinner and lovely ambience. Thank you for a wonderful Christmas.
   

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7. R

   Rigo

   Central Coast

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hands down the absolute greatest service I have experienced and will most definitely continue to be coming back! Felt more than welcomed to enjoy the marvelous food!
   

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8. C

   Chris

   Hawaii

   13 reviews

   5.0

   13 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a great meal before Boyz to Men concert. Marco was excellent server and food was perfect. Recommend for special occasions
   

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9. R

   Richard

   New York City

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Steak wad chewy and tasted like cheap sirloin from Walmart. Myself and girlfriend were sick the entire night. So disappointed
   

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10. R

    Robert

    San Francisco

    1 review

    5.0

    1 review

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great steak definitely will eat there again. Looking forward to trying the wagyu.
    

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