Wellington's @ The Renaissance Hotel - Albany

Review summary

1. OT

   OpenTable Diner

   Upstate NY

   1 review

   1.0

   1 review

   Dined on October 28, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Avoid this place. Our party of five had reservations. We were seated promptly, and water was brought to the table. It took 30 minutes to get a drink, another 30 to receive our salad and over an hour and 45 minutes to get our cold Entrees. The short ribs were tough and cold. I'll never go back.
   

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2. H

   Heather

   Greater Boston

   8 reviews

   vip
   4.0

   8 reviews

   Dined on October 25, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great place to grab a quick bite before an event at MVP Arena. It was busy but our waiter was great at bee-boppin around and checking in to make sure we had what we needed. Food was great!
   

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3. P

   Paul

   New York City

   5 reviews

   5.0

   5 reviews

   Dined on September 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My highest recommendation. Everything was top tier. Will come again.
   

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4. J

   Joe

   Upstate NY

   1 review

   3.0

   1 review

   Dined on August 24, 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 2

   The food was very good but the kitchen was slow and mistimed bring the appetizers out at the same time. The chairs in the dinning room had seen better days so severely detracted from the overall ambiance.
   

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5. C

   Christine

   Detroit

   6 reviews

   vip
   3.0

   6 reviews

   Dined on August 17, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   We are here multiple times over the weekend due to its convenience. The place is pleasant and staff is gracious. But it really needs some oversight - The NYStrip is so tough to the point of being not edible. The speaker system is broken so a constant churn/winding noise is prominent in the background so extremely unpleasant. The staff is not able to make adjustments. My morning breakfast had a sharp foreign object. Furniture is worn and while the premises gives a tidy appearance, it needs some attention.
   

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6. z

   zehman7

   New York City

   7 reviews

   4.0

   7 reviews

   Dined on July 15, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food great view. Service and atmosphere were very good.
   

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7. LF

   LynneF

   Greater Boston

   14 reviews

   5.0

   14 reviews

   Dined on June 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service. Filet was delicious as was the steak special with espresso bean coating. Love that host seats you with a glass of water. All staff were attentive and excellent. Will return.
   

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8. CN

   ChrisN

   New York City

   7 reviews

   4.0

   7 reviews

   Dined on June 6, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Recently had pre-show dinner at Wellington's and staff was very helpful to get us out in what was only an hour and 15 minute dining window. Food and drinks both good but had the roast chicken for first time and thought it was perfect simple Sunday type dinner and well spiced (chicken can be plain in many dishes)
   

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9. AC

   AndreaC

   Greater Boston

   20 reviews

   5.0

   20 reviews

   Dined on June 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   2nd time there , didn’t disappoint. Delicious food, great cocktails and wine , waitress Jordan was excellent
   

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10. RR

    RichardR

    New York State

    9 reviews

    2.0

    9 reviews

    Dined on June 1, 2024

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 3

    We have been to Wellington multiple times and never had a bad experience. Yesterday was a different story poor Jordan who was very friendly was overwhelmed because the room was full and she was the only waitress and she was also the hostess so we understand why she was so busy. Our appetizer was overly salty the fried artichoke hearts the meals came out at four separate times my plate of $42 sirloin steak was cold when I complained she took it back and brought it back lukewarm I couldn't even eat it they did take it off the bill though. The food was still salty. my daughter got the pulled pork sandwich ask for barbecue sauce which came 20 minutes later. My wife's meal was good she got the sirloin with lobster risotto my son ate his hamburger it seems like mine was the only real issue the service was slow but understandable as one person with a full room has a lot to do. Again that was my first bad experience at Wellington's not quite enough to cross it off the list but enough to make me think twice about returning. If the food and service are going to be like it was yesterday I would not recommend it to anyone but on prior experience and past visits I would certainly recommend it I don't know if yesterday was just a bad day for the kitchen or if that's their new normal.
    

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