The Real Macaw

Review summary

1. M

   Mark

   Naples

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Good and festive atmosphere. Food is very good. Service is attentive and expedient without rushing.
   

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2. m

   myrna

   VIP

   Phoenix

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Orange duck was delicious. Crusted salmon az well.
   

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3. B

   Brad

   Naples

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place has amazing food and the drinks were great too. Service was top notch. I would go here again never had a bad meal here ever. They didn’t fail me again. Go to this place and experience great food and service !!
   

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4. L

   Lisa

   Naples

   1 review

   1.0

   1 review

   Dined on December 14, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Food was not cooked correctly, service was non existent and the drinks were off. Sorry but this was not a good night, not sure what’s going on but we won’t be back anytime soon
   

   The Real MacawResponded 4 days ago

   Hi Lisa, when we realized you were unhappy, the server contacted the manager who promptly visited to address concerns. The impression from that conversation was the food was perhaps not to your liking as opposed to being cooked incorrectly. Your companion requested A1 steak sauce which we don't have and this was unfortunately a big disappointment. We make our sauces from scratch and instead offered our home made demi-glace. We additionally gave a discount on your meal to compensate for this. Drinks were a diet Coke and a Dirty Shirley, a drink that's very popular and relatively simple to make with small room for error. That said, we are always, always happy to remake or replace any drink or food to suit the customer's liking. I hope staff were given the opportunity to fix it for you.
   

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5. A

   Anne

   Cincinnati

   1 review

   5.0

   1 review

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really enjoyed the Grouper Special and Bread Pudding Desert!!! Yummm
   

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6. J

   Jim

   VIP

   Milwaukee

   63 reviews

   5.0

   63 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We go here occasionally and wonder why we don’t go more often. The food was outstanding. My wife had the salmon and I had the ribeye. Both were cooked perfectly and very tasty. Even the veggies were delicious. Our server did an excellent job. We’ll definitely be back!
   

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7. C

   Cynthia

   Naples

   3 reviews

   4.0

   3 reviews

   Dined on December 10, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food. Service was great. Kitchen was a little backed up but it was as a busy night.
   

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8. K

   Karen

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined on December 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent dinner! It was a pop up of New Orleans inspired dishes and everything was delicious. A hidden gem!
   

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9. P

   Paul

   VIP

   Tampa

   5 reviews

   5.0

   5 reviews

   Dined on December 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   So we are regulars at this restaurant. The food is consistently delicious and staff is always upbeat, educated to the menu and attentive. They have great bands playing some nights which has always blown us away. Ya cannot go wrong with anything on the menu. They tried a new concept 12/9. The manager created a New Orleans theme menu. They had a DJ spinning a wide range of NOLA music too. WHAT A GREAT TIME! The menu was new so kitchen staff had to work new items for a sold out crowd. It worked! We hope this is a regular Monday offering.
   

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10. S

    Sherri

    Indiana

    5 reviews

    3.0

    5 reviews

    Dined on December 9, 2024

    1. Overall 3
    2. Food 2
    3. Service 1
    4. Ambience 4

    Have always loved the RM but the last 2 times we have eaten there have been disappointed. Tonight was Special ‘Nola‘ night. We waited 20 min for a drink and over an hour to receive our entrees. The shrimp etoufee was pretty good the ‘creole’ filet was so salty it was inedible. The oyster appetizer was gritty and tasteless. The fried green tomatoes were good. The beignets were tough and served cold. It was very expensive and just not really worth it. The server said she had 16 tables. She was confused and disorganized and it appeared unable to keep up with her patrons. She kept apologizing …. For the service, for the food , for everything. We felt sorry for her. If this special night was a new endeavor, which I think it was, they were unprepared to offer it. We were not in a hurry but the service was just painfully slow and lacking. We hope they get it together because it is a gem of a space but the food and service are currently lacking.
    

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