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Ambiance - The Palm Court at The Plaza Hotel, New York, NY

The Palm Court at The Plaza Hotel

4.4
4.4
6939 Reviews
$50 and over
American

Make a reservation

2 people
7:00 PM

Select a time

Booked 116 times today
  • Good for special occasions
  • Charming
  • Fancy
The Palm Court’s Afternoon Tea truly shines with custom tableware and china, a fragrant tea list steeped in history, and of course, a bit of precocious Eloise too. Guests are invited to nibble on our in-house Pastry Chef’s unique culinary offerings like delicate finger sandwiches, buttery scones and elegant desserts, which are all made from scratch with local, seasonal and sustainable ingredients.

Hours:
Breakfast* | 6:30 a.m. – 10:30 a.m.
Confirmed breakfast reservations at The Palm Court
are reserved for hotel guests at this time.

Afternoon Tea | 11:00 a.m. – 4 p.m.

Lite Fare & Cocktails | 5 p.m. – 11 p.m.
Reservations are not required but recommended
*Lite Fare menu ends at 10:00 p.m.
*Based on hotel occupancy. Hotel guests will be priority.

For parties larger than 6 guests, please send an inquiry email to PalmCourt.PLZ@Fairmont.com
Private dining

Private dining

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View details

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $50 and over
  • Cuisines
    American, Afternoon Tea
  • Hours of operation
    Breakfast Daily 6:30 am–10:30 am Afternoon Tea Daily 11:00 am–4:00 pm Dinner Daily 5:00 pm–11:00 pm
  • Phone number
    (212) 546-5300
  • Website
    https://www.theplazany.com/dining/
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Private party facilities
    Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.
  • Private party contact
    The Palm Court: (212) 546-5300
  • Location
    768 5th Avenue, New York, NY 10019
  • Neighborhood
    Midtown East
  • Parking details
    Valet
  • Public transit
    Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, High Tea, Late Night, Non-Smoking, Vegan, Wheelchair Access, Wine

Menu

View menu on restaurant's website

What 6,939 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.2Food
  • 4.5Service
  • 4.7Ambience
  • 3.7Value

Noise • Moderate

Review summary

AI-generated from verified diner reviews
The Palm Court at The Plaza Hotel offers a quintessential New York experience with its "elegant and festive" ambiance. Guests appreciate the "wonderful service" and "beautiful architecture," making it ideal for special occasions. While some find it "overpriced," many value the unique atmosphere and "delightful food," especially for memorable celebrations.
6,939 Reviews

  1. tayloro

    VIP

    Charleston

    3 reviews

    1.0

    3 reviews

    Dined 1 day ago

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 5
    Extremely overpriced for kids frozen chicken tenders. My martini wasn’t even chilled. Pretty spot, but terrible food.

    Is this helpful?

  2. Jordan

    VIP

    Palm Springs

    50 reviews

    4.0

    50 reviews

    Dined 1 day ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    Kind of dark in there. Not The Palm Court I remember and $500 tea for two - the room empty - I think they could have been more generous in letting us sit and finish our food (1.5 hr limit). The bus staff literally picked up the tray with all our desserts and took it away. The waiter was fabulous and fun and made the moment. Excellent service. Probably won’t return. Better teas in NYC.

    Is this helpful?

  3. Lynda

    VIP

    New York City

    19 reviews

    5.0

    19 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Absolutely loved 🥰 it True NY treasure. Then spa after total dream.

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  4. OpenTable Diner

    Philadelphia

    1 review

    5.0

    1 review

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Overall great experience, but certainly paying for the name. Service overall good. Food not always as advertised on menu online if they run out of something.

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  5. MichaelM

    New York City

    3 reviews

    5.0

    3 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our server Ursula was the best! We were so lucky to have her. Her suggestions were spot on and we had a great time.

    Is this helpful?

  6. OpenTable Diner

    Atlanta

    2 reviews

    5.0

    2 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Incredible service and overall experience. 5/5 stars.

    Is this helpful?

  7. Russell

    London

    1 review

    2.0

    1 review

    Dined 7 days ago

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 4
    Over priced for what it is. Small menu to choose from and even though it was quite, we were seated away from the bar area

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  8. DAMIEN

    Yorkshire

    3 reviews

    5.0

    3 reviews

    Dined on February 24, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Perfect treat for my wife's 40th. Ursula was attentive and genuinely nice person to host such a special occasion

    Is this helpful?

  9. v

    VIP

    Milwaukee

    19 reviews

    5.0

    19 reviews

    Dined on February 24, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Tea tray and tea itself were both very good. I only wish there was a choice of a less expensive champagne or a prosecco option.

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  10. Delaney

    San Francisco

    1 review

    1.0

    1 review

    Dined on February 23, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2
    I have been to many Afternoon Teas over the past 2 decades. This was the worst on all counts, and ironically the most expensive. You’re paying for the name/reputation & nothing else. The sandwiches were stale and tasteless. The desserts were nothing special. The service was non existent. When tea was brought, the wrong tea was given to each person, and the teacup was chipped on the handle which cut my finger & easily could have snapped off. We were asked if we wanted “still or sparkling” water, and then charged $12 for a bottle of water when other tables were offered tap. I requested a bag to place some clothing items in as the paper bag I had with me had ripped. I was told no, that the bags were only for food & were too small for my items (untrue). We were asked at check in if we were celebrating anything & said yes. We were brought a mini “congratulations” cake akin to what you’d find in the to-go section of the grocery store at the same time as 3 other parties (holding the plates & dropping them off at each table). Didn’t feel particularly special. When paying, multiple checks were gathered from different tables all at once. Again, rude & led to credit card mix ups. Even the pen to sign was broken. Do not bother going here.

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FAQs

The Palm Court at The Plaza Hotel is rated 4.4 stars by 6939 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM

Select a time

Booked 116 times today
Google Map for The Palm Court at The Plaza Hotel

768 5th Avenue, New York, NY 10019

Dining areas

Additional information

  • Neighborhood
    Midtown East
  • Hours of operation
    Breakfast Daily 6:30 am–10:30 am Afternoon Tea Daily 11:00 am–4:00 pm Dinner Daily 5:00 pm–11:00 pm
  • Price
    $50 and over
  • Cuisines
    American, Afternoon Tea
  • Dining style
    Casual Elegant
  • Dress code
    Business Casual
  • Parking details
    Valet
  • Public transit
    Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, High Tea, Late Night, Non-Smoking, Vegan, Wheelchair Access, Wine
  • Website
    https://www.theplazany.com/dining/
  • Phone number
    (212) 546-5300
  • Private party facilities
    Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.
  • Private party contact
    The Palm Court: (212) 546-5300
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