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Ambiance - The Palm Court at The Plaza Hotel, New York, NY

The Palm Court at The Plaza Hotel

4.4
4.4
6746 Reviews
$50 and over
American

Make a reservation

2 people
7:00 PM
Booked 89 times today
Experiences are available.
  • Good for special occasions
  • Fancy
  • Charming
The Palm Court’s Afternoon Tea truly shines with custom tableware and china, a fragrant tea list steeped in history, and of course, a bit of precocious Eloise too. Guests are invited to nibble on our in-house Pastry Chef’s unique culinary offerings like delicate finger sandwiches, buttery scones and elegant desserts, which are all made from scratch with local, seasonal and sustainable ingredients.

Hours:
Breakfast* | 6:30 a.m. – 10:30 a.m.
Confirmed breakfast reservations at The Palm Court
are reserved for hotel guests at this time.

Afternoon Tea | 11:00 a.m. – 4 p.m.

Evening Prix Fixe | 6 p.m. – 11 p.m.
Reservations are not required but recommended
*Evening prix fixe menu ends at 10:30 p.m.
*Based on hotel occupancy. Hotel guests will be priority.

For parties larger than 6 guests, please send an inquiry email to PalmCourt.PLZ@Fairmont.com
Private dining

Private dining

Book your next event with us

View details

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $50 and over
  • Cuisines
    American, Afternoon Tea
  • Hours of operation
    Breakfast Daily 6:30 am–10:30 am Afternoon Tea Daily 11:00 am–4:00 pm Dinner Daily 6:00 pm–11:00 pm
  • Phone number
    (212) 546-5300
  • Website
    https://www.theplazany.com/dining/
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Private party facilities
    Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.
  • Private party contact
    The Palm Court: (212) 546-5300
  • Location
    768 5th Avenue, New York, NY 10019
  • Neighborhood
    Midtown East
  • Parking details
    Valet
  • Public transit
    Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, High Tea, Late Night, Non-Smoking, Vegan, Wheelchair Access, Wine

Experiences

  • New Years Eve Grand Fete at the Palm Court

    $995.00 per person

    Prepaid

    Dec 31, 2024 only
    As the backdrop for some of New York's most iconic parties in history, we are honored that you have joined us to continue this tradition and kick-off a new decade with an event that holds true to our legacy. Here's to the Plaza's storied past and limitless future to include live entertainment, grand buffet, live music, full bar and complimentary midnight toast of Roederer Cristal to ring in the New Year. Keep these four walls filled with the buzzing excitement that makes our castle on Central Park a location that continues to withstand the test of time. We will welcome guests at 9PM through 1AM. Cancellations made within 14 days of the event will be non-refundable. No shows will be non-refundable.
    New Years Eve Grand Fete at the Palm Court Photo

Menu

View menu on restaurant's website

What 6,746 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.2Food
  • 4.4Service
  • 4.7Ambience
  • 3.7Value

Noise • Moderate

Review summary

AI-generated from verified diner reviews
The Palm Court at The Plaza Hotel offers a classic New York afternoon tea experience in a beautiful setting. Guests rave about the "amazing service" and "magical atmosphere." While some find the food and pricing underwhelming, many enjoy delightful scones and attentive staff. A must-try for special occasions.

6,746 Reviews

  1. Stefanii

    Atlanta Metro

    3 reviews

    2.0

    3 reviews

    Dined 1 day ago

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 5
    Please note that when you get a reservation you are required to order from the pre-fixe menu if it’s before 10pm. We were not informed of this and it made my birthday celebration really awkward. We sat down ordered a bottle of champagne ($200) and wanted to just have cocktails/shots. The waiter then informed us we HAD to order food AFTER the bottle was already opened. So we ordered $195 caviar. The waiter brought to the table THREE $195 caviars because he assumed that’s what we wanted. Which is a wild assumption to make so we asked for the manager. Once the manager comes over she demands that we tell her who was working the host stand because they should have told us upfront and asked three times what we ordered because she didn’t seem to believe us that we didn’t order three tins of caviar. It was SO uncomfortable. To spend $500 to have such an awkward interaction at a place we really wanted to go made it really not worth the trouble.

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  2. Adam

    New York City

    1 review

    3.0

    1 review

    Dined 1 day ago

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 5
    Overpriced, bread not fresh on pretze or slider buns. Add exorbitant gratuity on 2 party order. I was there for special occasion, but won’t be back.

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  3. Scott

    New York City

    1 review

    4.0

    1 review

    Dined 1 day ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    It was a nice experience to be inside the Plaza hotel. I thought the food was good as well.

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  4. Jack

    New York City

    1 review

    1.0

    1 review

    Dined 1 day ago

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 3
    Avoid While the decor and hotel is iconic the food is terrible and that is being kind Not only terrible but expensive and probably get better food at 711 and that’s not even an exaggeration

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  5. Anthony

    Pittsburgh

    3 reviews

    3.0

    3 reviews

    Dined 1 day ago

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 5
    Everyone knows what they’re paying for here - entry to the Plaza without staying there for Home Alone driven nostalgia. I was hopeful the food would really be great given the high price tag, but it was mediocre. The slider however was great, as are the cocktails.

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  6. Andrew

    New York City

    1 review

    1.0

    1 review

    Dined 2 days ago

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 4
    We should’ve listened to the reviews and went elsewhere. The food was really below average. The staff wasn’t trained well. The prices were super high (which would’ve been fine had the food not been so poor.) Our waitress, in particular, was barely trying. We didn’t see her much. And she was pretty cold. The food was essentially a pretzel, some somewhat stale/old Rueben sandwich square that looked like it had been sitting out, a slider (burger) which didn’t seem fresh and was cold, plus a few other things like salmon, which we didn’t touch. Seemed to see similar sentiment from others at the restaurant. Just a disappointing meal and wish we had ate anywhere else. We went because the Plaza is iconic, thinking that’d make up for it, but it didn’t.

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  7. Clare

    Essex

    1 review

    2.0

    1 review

    Dined 2 days ago

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 2
    Really disappointed with our experience, we’d come here from London as a Christmas treat and were so looking to this!! Definitely not as good as other high end hotels that we’ve been too, including The Ritz and Claridges. The food was OK but 2 x pretzels and some cheese fondue for dinner is nothing I couldn’t have got in a bar. Long waits for service too with a 18% charge - not cool and I wouldn’t recommend this experience to a friend! Washrooms are dire.

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  8. Donna

    Washington DC

    3 reviews

    5.0

    3 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    A lovely tea in an elegant hotel. Christmas tea at The Plaza is a much anticipated tradition!

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  9. OpenTable Diner

    Atlanta Metro

    1 review

    5.0

    1 review

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Expensive but fun experience -especially if you have a little girl and can do the Eloise tea

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  10. Monica

    Kansas City

    3 reviews

    5.0

    3 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Experience was fantastic. It’s pricey but that is to be expected. Beautiful at Christmas!! Service was TOP notch. Would highly recommend. They made my daughter’s birthday special.

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FAQs

The Palm Court at The Plaza Hotel is rated 4.4 stars by 6746 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 89 times today
Experiences are available.
Google Map for The Palm Court at The Plaza Hotel

768 5th Avenue, New York, NY 10019

Dining areas

Additional information

  • Neighborhood
    Midtown East
  • Hours of operation
    Breakfast Daily 6:30 am–10:30 am Afternoon Tea Daily 11:00 am–4:00 pm Dinner Daily 6:00 pm–11:00 pm
  • Price
    $50 and over
  • Cuisines
    American, Afternoon Tea
  • Dining style
    Casual Elegant
  • Dress code
    Business Casual
  • Parking details
    Valet
  • Public transit
    Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, High Tea, Late Night, Non-Smoking, Vegan, Wheelchair Access, Wine
  • Website
    https://www.theplazany.com/dining/
  • Phone number
    (212) 546-5300
  • Private party facilities
    Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.
  • Private party contact
    The Palm Court: (212) 546-5300
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