The Grove in Ealing

Review summary

1. V

   Vikrant

   London2 reviews

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 2

   Not normally one to complain but we went for a roast on Mother’s Day. Now I understand that it should be busy and things can be slow but we went at 3pm and the restaurant was half empty. We were sat on a really small table and asked if we could move to a bigger table as we were struggling for space. The waitress said “No” without any explanation even though there were numerous empty tables around us. So we continued to sit on this tiny table for the rest of our meal. So we only had the set menu to choose from (not a problem). 2/5 starters were sold out. So myself and my wife ordered from what was available. My wife’s starter arrived. Mine never did. After this my son’s kids roast arrived which he quite enjoyed. Then my roast came which was the same size as the kids portion. At this point we gave up and asked for the bill. The manager at the least took some stuff off the bill. Can safely say won’t be going back.
   

   Is this helpful?

2. S

   Sharine

   London2 reviews

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   For mother day service it was poor , food was slap dash . Bar staff was hardly seen .
   

   Is this helpful?

3. W

   WILLIAM

   Charleston6 reviews

   4.0

   Dined on February 28, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Food was good but don’t ask for an after dinner coffee as they close the machine down….around 9pm ! It’s more a boozer than a pub bistro that’s just my humble opinion!!
   

   Is this helpful?

4. F

   Frank

   Washington DC1 review

   5.0

   Dined on February 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All good! Lovely service and very kind staff! The food was great. Did not wait too long. It is pricey, but I guess it's just London. With a couple of pounds less on each meal it would be perfect! I recommend the puddings. Wow.
   

   Is this helpful?

5. N

   Nathan

   London2 reviews

   5.0

   Dined on January 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely roast dinner, thanks to Paul and the team for looking after us - highly recommend the roast lamb!
   

   The Grove in EalingResponded on February 2, 2025

   Thank you Nathan for the feedback we appreciate the time you took to speak about your experience Team Grove
   

   Is this helpful?

6. J

   Jen

   Birmingham2 reviews

   5.0

   Dined on January 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Went here as a group of new mums - it's a family friendly pub with great food at good value and achilled atmosphere.
   

   Is this helpful?

7. v

   v

   London52 reviews

   4.0

   Dined on December 11, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Average food, poor service, great location in Ealing.
   

   The Grove in EalingResponded on December 14, 2024

   Thank you so much for your review it very much appreciated Team Grove
   

   Is this helpful?

8. J

   Jan

   London2 reviews

   4.0

   Dined on November 16, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 2

   Food was delicious served by very pleasant staff. Glad we'd booked, as our table was in an area away from the main throng. The lighting may not have been as pleasing, (a little bright), but at least it was away from the screaming kids. Noise levels in the main body of the area were high.
   

   The Grove in EalingResponded on November 23, 2024

   Thank you so much Jan for your kind words its very much appreciated. We hope to see you again soon. Team Grove
   

   Is this helpful?

9. M

   Michael VIP

   London9 reviews

   5.0

   Dined on October 18, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great service, excellent beer and good value food. Thank you
   

   The Grove in EalingResponded on November 23, 2024

   Thank you so much Michael for your kind words. We hope to see you again soon. Team Grove
   

   Is this helpful?

10. N

    Natalia

    London1 review

    1.0

    Dined on October 13, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2

    I've been coming to this pub for Sunday roast for a couple of years. I am not sure what happened but the Sunday roast we were served on 13 October 2024 was absolutely dreadful. Beef was half cooked and it was not possible to chew it. Potatoes were so overcooked that it was impossible to cut them with a knife. Veggies were overcooked and had no salt. My daughter ordered a cheeseburger and it was completely tasteless. We ordered fries and got chunky chips instead. The roast was not touched by our group and when I went to the kitchen to complain, the chef offered chicken instead. I was not prepared to wait for another hour to get another disguising meal. I paid over £100 for this absolutely horrific experience and was not even offered any kind of refund - our plates were clearly still full with that rubbish and I would not be surprised if it may have been reused for someone else. Never going back.
    

    The Grove in EalingResponded on October 14, 2024

    Natalia We are sorry that you had a bad experience with us here at The Grove. We do apologise for the poor experience with our location. All feedback has been discussed and actioned upon so that this is a one off issue and wont happen again. We value our customers and want to make sure we keep them as well. I will contact you privately to further this discussion. Kind Regards Grover Management
    

    Is this helpful?