The Drawing Room - The Prince of Wales Hotel

Review summary

1. JM

   JeanM

   Montreal3 reviews

   4.0

   Dined on March 2, 2025

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   When we arrived - the host was not clear - she walked into the kitchen. Then she asked about the dietary consideration which was indicated on the reservation. This was not taken in consideration. This had been taken in account in the last. The staff felt pressured to clean tables around us despite guests still enjoying the food and tea. We came for tea at 4 pm - a bit later than usual - the scone was not that hot.
   

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2. m

   mare

   Toronto5 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding experience as always. Thank you Shannon and Mary. You guys are the nicest and warmest hostesses. Thank you!
   

   The Drawing Room - The Prince of Wales HotelResponded on March 3, 2025

   Thank you so much for your kind words! We’re thrilled to hear you had another outstanding experience with us. Shannon and Mary will be overjoyed to hear your compliments — they truly embody the warmth and hospitality we strive for. We can’t wait to welcome you back for another wonderful visit! Thank you again for taking the time to share your feedback!
   

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3. C

   Carrie

   Toronto8 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a wonderful experience. Staff is friendly, food is delicious and setting is perfect. Highly recommend.
   

   The Drawing Room - The Prince of Wales HotelResponded on March 3, 2025

   Thank you so much for your kind words! We’re so glad to hear that you consistently have a wonderful experience with us. Our team works hard to create a welcoming atmosphere, and it’s always rewarding to know that our food and service are making a positive impact. We truly appreciate your recommendation and look forward to welcoming you back for another great visit soon!
   

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4. M

   Megan

   New York City1 review

   5.0

   Dined on February 27, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Scones and tea were sublime. Our tea barista was lovely. Not super thrilled with overly North Americanized sugary desserts, but was delighted enough with the sandwiches and amazing whipped hummus tarts. And the scones and tea... truly heavenly The ambiance transports one.
   

   The Drawing Room - The Prince of Wales HotelResponded on March 3, 2025

   Thank you so much for your kind words! We’re thrilled to hear you enjoyed the scones and tea, and we’ll be sure to pass on your compliments to our tea barista. We understand that everyone has different preferences when it comes to desserts, and we appreciate your feedback on that. We’re glad that the sandwiches and whipped hummus tarts were a hit! Creating a welcoming atmosphere is so important to us, and it’s wonderful to know the ambiance added to your experience. We look forward to welcoming you back soon!
   

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5. E

   Ender VIP

   Toronto3 reviews

   4.0

   Dined on February 22, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   food quality was not as expected, pre-prepared and was not fresh enough.
   

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6. OT

   OpenTable Diner

   Pittsburgh1 review

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Candlelight Tea was spectacular! All of the tasty sandwiches and pastries were divine. The ambiance is amazing. The penicillin drink was great! Kinda tastes like a lemon bandaid at first but turns into more lemon mule like to finish. No candles though. I figured since it was a candlelight tea there would be candles ? Steak pie was fantastic. Everything was amazing except the price..lol but that’s to be expected at a place like the prince of wales.
   

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7. C

   Chris

   San Francisco1 review

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Spectacular service, ambiance and setting. Tasty treats.
   

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8. I

   Ingrid

   Toronto2 reviews

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very positive experience. Lovely server. Friendly and attentive
   

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9. Y

   Yogi

   Toronto1 review

   3.0

   Dined on February 14, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   It was our 45th wedding anniversary a day earlier. We had requested a table near the window 10 days earlier. Inspite of it being vacant throughout, we were made to sit in the middle. We're almost 70 and wanted something quieter. I wofk for Niagara Health and it's very rare that we get a chance to go out. We've stayed in this hotel during pendamic and we're super treated because of my services. Food and service was good as expected but we could have been given our choice table. It was still vacant 30 minutes after we left as we were in the hotel. I feel maybe it was to be given to someone younger or white. I hope that was not the case and you guys don't discriminate. Would look forward for an explanation before I spread the word around at my place of work.
   

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10. A

    Adil

    Toronto1 review

    4.0

    Dined on February 14, 2025

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4

    There was a 2 cm fish bone in the smoked salmon sandwich Lucky I sensed it in time
    

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