Texas de Brazil - Syracuse

Review summary

1. C

   Courtney

   Upstate NY

   1 review

   3.0

   1 review

   Dined today

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   Was our first time to this franchise. We were pleased overall however it was hard to get drinks, chicken never came by our table even though we actually requested it several times from several people, ribs finally came out at the end of my visit and wow what a disappointment, mushy oily meat, no sauce just down right nasty. Staff great overall we had two waitresses one was brand new, she did pretty decent except I heard her tell another table she couldn't wait for it to be over. The other waitress showed up three times, at the beginning, midway and right on top of getting paid, she was very very descriptive about the way the receipt was put together ESPECIALLY THE TIP! First I would recommend that a coffee and a soda should be included with the dinner not charged as a extra item, lol you kidding me. Service needs some retraining, just because I sit in the chair doesn't mean your getting a tip, your gonna work for it, I had to work to make the money that is giving you that tip, I think to be a little more prompt with drinks, side dishes and make sure we get the meat choices we're waiting for shouldn't be to much to ask.
   

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2. D

   Delos

   Upstate NY

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 1

   Went there last night with a party of 4 for dinner. Food was great. But after we got our first round of drinks. We were forgotten about the rest of the time we were there. Our hostess was more interested in being behind the bar then coming to our table. Even the people behind us were complaining about this as well. We had to ask 4 different workers there if they could get us another drink. Finally someone came to our table and acted like it was a bother for them to help us. Only time we seen the hostess is when I tracked her down for the bill. We were charged $415 for our dinners which is over $165 more from 6 months ago. There was a $50 charge on the bill for drinks we didn't order. With the poor service we received and the extreme price hike as well as having extras thrown on my bill. We will no longer support this establishment. Very sad when a place like this is ripping off customers to stay in business.
   

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3. C

   Cameron

   Unspecified

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff was fantastic. Going in on one of the busiest days of the year, I was anticipating slower than normal service but definitely did not receive it! They were fast, and outstanding in every regard!
   

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4. G

   Gary

   Upstate NY

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Place is banging. All you can eat wildlife and the best farmers veggies on the salad bar ever. Cat wait to go back!!!
   

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5. A

   Ana

   Upstate NY

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 5

   They spill the food on my husband it was way to much price a lot of money 350 that’s a lot
   

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6. C

   Cory

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our dinner was very good!! Food was amazing!! Our service was also great!! It was super busy but our server was still very attentive and great!! Awesome experience all around!!
   

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7. M

   Maria

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great & the service was excellent. Our waiter was Evan, he was very attentive & made sure we had what we needed without even having to ask. It was a great experience.
   

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8. L

   Lisa

   Upstate NY

   1 review

   3.0

   1 review

   Dined on February 2, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Dissapointed with the service as our drinks came 1/2 thru dinner, never got bacon wrapped filet, promised another order of fries for our table of 8, never got, one of our ppl ordered a second drink and wrong drink came - we did not say anything at the time as the restaurant was very busy and JD was trying very hard to appease us. For the price we expected more.
   

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9. C

   Cassandra

   Upstate NY

   1 review

   5.0

   1 review

   Dined on January 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress was amazing on top of everything! Extremely polite!!
   

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10. T

    TeJay

    Baltimore

    1 review

    3.0

    1 review

    Dined on January 25, 2025

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 4

    The hostess was kind of rude towards my wife and I since we had asked to be seated at our reservation time but for whatever reason we had to wait 30 mins for a table to open up and they gave us a negative first impression
    

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