Steak & Lobster Heathrow

Review summary

1. B

   Bintou Muriel

   London

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   J’ai demandé que mon steak soit bien cuit et ma demande n’a pas du tout été respectée.
   

   Is this helpful?

   Report
2. S

   Sylwia

   London

   1 review

   5.0

   1 review

   Dined on December 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Es war nicht das erste Mal dass ich bei diesen Restaurant gegessen habe. Jedes Mal sehr zufrieden! Das Essen, die Ambiente und die Bedienung speziell die liebe Reina und Alicia! Vielen lieben Dank!
   

   • 

   Is this helpful?

   Report
3. G

   Glenn

   London

   1 review

   5.0

   1 review

   Dined on December 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Second time eating here. Steaks are just SUPERB and the fries very tasty too. Not the cheapest but worth the money in my opinion.
   

   Is this helpful?

   Report
4. S

   S

   London

   1 review

   5.0

   1 review

   Dined on November 30, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Lovely setting...food was tasty hot and timely. Drinks maybe a little overpriced. Other than this a lovely experience.
   

   Is this helpful?

   Report
5. J

   Jeremy

   London

   7 reviews

   3.0

   7 reviews

   Dined on November 18, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Beautiful restaurant and the service was excellent. However, when spending £40 on an (average) ribeye steak and £50 on a (below average) steak and lobster (surf & turf)… it’s concerning and disappointing when dishes arrive literally 5 minutes after ordering and arrive lukewarm. It’s quite obvious they were cooked for someone else and were sitting around for some time. When you’re going to charge those kinds of prices then there is no room for error. Needs to be better.
   

   Is this helpful?

   Report
6. OT

   OpenTable Diner

   London

   1 review

   5.0

   1 review

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Excellent environment, nice quality food and friendly staffs as well , we were constantly entertained by our waiter by name Christina , she’s such a lovely lady who love her job and what she does , will definitely visit again ….
   

   Is this helpful?

   Report
7. o

   olivia

   London

   3 reviews

   5.0

   3 reviews

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely people and lovely food great service!! So good !!?
   

   Is this helpful?

   Report
8. H

   Haniyya

   London

   1 review

   4.0

   1 review

   Dined on November 10, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Lovely staff and attentive to detail especially as we were celebrating my proposal
   

   Is this helpful?

   Report
9. JF

   JamieF

   Essex

   13 reviews

   4.0

   13 reviews

   Dined on November 2, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food was very good . Drinks as expected . Service was good once our order was taken but it took 15 minutes after we were seated which was a little slow. Third time here and is a good restaurant with good food.
   

   Is this helpful?

   Report
10. G

    Gary

    London

    2 reviews

    5.0

    2 reviews

    Dined on October 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Me, my wife and 2 young boys are regulars here You can always be sure to have an amazing meal here. The team know us well and are always well looked after in terms of seating and food. Everyone is amazing and the food quality is just the best. The ambience is great and very elegant. Special thanks to Reina who always goes out of her way to make our dining experience the ultimate which is why we always come back. Special thanks to the girl who checked us in too on Friday (25th Oct) @ 7pm and seated us - she is awesome too. Thanks all - will see you all soon Mr Mander and family
    

    Is this helpful?

    Report