Spoonbar - h2hotel

Review summary

1. K

   Karen

   San Francisco

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   The service was attentive and good, and you could tell the waiters were embarrassed at the lack and quality of the food. I’m grateful for servers that work on holidays so our family can enjoy time out together. We’re a fun lively group and add pizzazz to any space, but they did not have any table decorations or candles, or festive napkins—nada. Just one lone undecorated tree (albeit flocked) next to the buffet. Cocktails and mocktails were good, and the servers were great on refilling water glasses and removing plates and bringing new cutlery. It was pretty pathetic and sad for a Christmas dinner at $95 per person. The nine of us sat at 7:30 pm but the main course food was very disappointing. They ran out of the salmon and the meat at the carving station. The prime rib left was well done, stringy and tough. The horseradish sauce was sour (rancid?)—disappointing because usually that’s a big help for inferior prime rib. The triple cheese mac & cheese was gummy and flavorless. The bolognese pasta dish looked like it had been cooked and sitting from last Christmas. The roasted brussel sprouts were burnt and there was another pan of brussel sprouts that were steamed with no seasoning. They were supposed to have broccolini but alas. The roasted baby potatoes were not pretty (add parsley!) but were tasty. Ciabatta bread was dry/stale and cold with no flavor. Olive oil and balsamic dipping saucers would have helped. Two good points—the salads were tasty and plentiful: beet salad, Caesar salad and a green shaved vegetable salad (good vinaigrette dressing) and the charcuterie board was nice (but no crackers or breads) Then dessert—well, there were a handful of cookies left that tasted like chocolate animal crackers and little pumpkin pie tarts that tasted like the stuff straight from a can. Alas, everything else was gone. So like the movie “The Santa Claus” where everything is gone off the holiday menu… “white milk is fine”. :-(
   

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2. B

   Bob

   San Francisco

   33 reviews

   5.0

   33 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I always eat out on Christmas Day as I am usually a single diner. I normally don't go in for buffets, but this Cristmas there were very few options, so I decided to take a chance here. The first thing I noticed is that the restaurant was much nicer than was pictured in their post. I've been a cook and know that hot buffets are not easy to maintain without overcooking the food. I was pleasantly surprised; everything was perfect. There was a good selection of food and I was happy with them. The charred Brussles sprouts were especially good and the roast beef was RARE, like I like it. Great service. I am VERY HAPPY with my Christmas Day dinner.
   

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3. J

   James

   San Francisco

   11 reviews

   2.0

   11 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   this was a Christmas dinner for two which totaled $214.29. It was a buffet and the food was mediocre at best. The salmon was mushy, the potatoes were overcooked, the Caesar salad dressing was unlike any I've ever had, it was weak and almost tasteless, the deserts were nondescript with the exception f the cream puffs and unbefitting the holiday. all in all the dinner was at best worth less than half of what we had to pay. this is the last time we'll ever dine there.
   

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4. j

   jean

   VIP

   San Francisco

   22 reviews

   3.0

   22 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   This was disappointing. We have eaten here at holidays in the past and it felt festive and the food was very special. This time we were unexpectedly at a buffet and the holiday decorations were decidedly sparse. We could have been in Las Vegas! Service was the only high point. Won’t be back.
   

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5. J

   John

   San Francisco

   7 reviews

   4.0

   7 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 2
   3. Service 3
   4. Ambience 4

   Went to the Thanksgiving Buffet food was excellent decided since it was so good I would go for the Christmas buffet was disappointed
   

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6. p

   patrick

   San Francisco

   9 reviews

   4.0

   9 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent service, ambience and Christmas decorations. The buffet was good but needed a few more selections.
   

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7. m

   m

   San Francisco

   18 reviews

   3.0

   18 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Food was hit or miss. Croquettes were good though caviar was bland and lost. Prawns were tasteless and overcooked. Fish was flavorful but pasta lacked salt. Cannoli was the best part. Otherwise most dishes were brown in color so not much excitement there. Long time wait for the dishes to arrive without anybody giving any updates and nobody asked if we want coffee with our desert or after the dinner
   

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8. C

   Charlene

   San Francisco

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Treated ourselves to Feast of the Seven Fishes, and it was fabulous. Enjoyed the food, the ambiance, and the service. Would definitely like to make this a Christmas Eve tradition.
   

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9. L

   Linda

   San Francisco

   5 reviews

   5.0

   5 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our server, David, was absolutely lovely! The food and drinks were delicious. My only complaint was the portion size of my orders (though my husband's were great). I think if a restaurant charges nearly $30 for a main course, there should be more than a few bites. I also wish the soup portion would have been larger as it was scrumptious.
   

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10. S

    Sue

    VIP

    San Francisco

    14 reviews

    5.0

    14 reviews

    Dined on December 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent fried chicken meal. really enjoyed the new dipping sauce for the chicken and the delicious jam for the biscuit. Trey and Chris are amazing
    

    Spoonbar - h2hotelResponded on December 18, 2024

    Always glad to see you guys around! Thanks for joining us for some fried chicken. If we don't see you before then, Happy Holidays and a Happy New Year!
    

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