Solaire Restaurant + Bar

Review summary

1. M

   Meribeth

   San Francisco

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We had reservations for Christmas Eve, a family tradition. We arrived and waited in line for nearly 15 minutes, the line behind us growing longer by the minute. A waitress came to our line to tell us that so many employees had called out that the restaurant would not be able to accommodate us. Were we to wait, perhaps an hour or more we might be served. First of all, I do understand about staffing & holidays can be tricky. It seemed very unfair to send the young waitress to deliver bad news though. A manager perhaps or someone capable of offering a beverage or a coupon for a later date would have been much better for us & for the business as well. Dinner options for those of us left hanging were very slim. We were excited to try this restaurant. I don’t know that we will give it another try. Very disappointed.
   

   Is this helpful?

   Report
2. S

   Sterling

   San Francisco

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   Made a reservation for 4:00 PM which was listed as available through Open Table. It was supposed to be a Christmas dinner for my Godfather who was only in town for a night. Got to the restaurant and found it empty, was told that it doesn't even open until 5:00 PM.
   

   Is this helpful?

   Report
3. V

   Victoria

   San Francisco

   11 reviews

   2.0

   11 reviews

   Dined on December 13, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   Beautiful hotel that used to have great food and atmosphere. While the service was still good, the menu was limited, and the fish in the fish tacos tasted frozen. The people in the bar area were strange. One person was loudly FaceTiming with someone on her phone. Plenty of people were staying at the hotel, but the restaurant looks to be losing money, which is sad, because it's a spot locals would visit if the reviews were good.
   

   Is this helpful?

   Report
4. M

   Michele

   San Francisco

   1 review

   3.0

   1 review

   Dined on November 28, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Mundane, unimaginative flavors in the meal. Very limited variety on the plate for a prix fix holiday meal. I will try another time for just appetizers as the ambience was nice.
   

   Is this helpful?

   Report
5. P

   Peter

   Washington DC

   2 reviews

   2.0

   2 reviews

   Dined on November 8, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   This was our first visit to the restaurant and maybe our last period. The short wine list had several wines unavailable. The cocktails were very good. There was no dressing on the salad and a sauce with another dish was not available, making it incomplete . We were not happy with the experience.
   

   Is this helpful?

   Report
6. M

   Mayder

   VIP

   New York City

   10 reviews

   5.0

   10 reviews

   Dined on October 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We loved the way they admitted our dog even at the bar/restaurant. A thousand of thumbs up for that.
   

   Is this helpful?

   Report
7. W

   Walt

   San Francisco

   4 reviews

   3.0

   4 reviews

   Dined on September 17, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Service was incredibly slow despite the restaurant having as many servers as customers!
   

   Is this helpful?

   Report
8. N

   Nick

   Central Coast

   3 reviews

   4.0

   3 reviews

   Dined on August 16, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   It was elegant and good energy. Drink menu was creative and well executed and the food was really good. I think one knock I might have is that their menu was very limited (5 main entree options). It’d be nice to see a few more options, that’s all. Similarly the wine list was very limited which isn’t in line with the overall quality of the restaurant
   

   Is this helpful?

   Report
9. TT

   TiffanyT

   VIP

   Los Angeles

   37 reviews

   5.0

   37 reviews

   Dined on July 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience. I’ll come again! Food and ambiance is great!
   

   Is this helpful?

   Report
10. OT

    OpenTable Diner

    VIP

    San Francisco

    2 reviews

    2.0

    2 reviews

    Dined on June 16, 2024

    1. Overall 2
    2. Food 5
    3. Service 2
    4. Ambience 5

    I don’t normally leave bad reviews but this was a bit ridiculous. Okay—so my dad really enjoys this restaurant so I made a reservation over a week in advance for my family to have brunch here for Father’s Day. Right away it took over 5 minutes for the host to even acknowledge we were standing there. We were a group of five mind you and my mom recently had a full hip replacement so she needs ADA assistance and standing for long periods of time like that isn’t great for her then after the host finally acknowledged that there was a group of five people standing at the host stand and that we did indeed have a reservation, we had arrived about 3-4 minutes early. But that fact that no one could even say that they would be right with us was a little flabbergasting. Then we were seated inside instead of outside where our reservation was made for outside and it took over 15 minutes to be seated inside. Like why even make a reservation at that point?! Once we were seated we were told by the manager they were extending the breakfast menu for Father’s Day weekend (mind you this was 45 minutes after arrival time at this point) then when another server came to take our order they were super surprised that the breakfast menu was still being offered to us (talk about disorganized!) it took over 30 minutes for us to get our drinks once we were sat at our table. The food was delicious as usual. I would say the biggest issue was that they were under staffed on a big holiday weekend and completely disorganized which made the dining experience very disappointing for patrons.
    

    Is this helpful?

    Report