Smith's Bar & Grill

Review summary

1. N

   Neil

   London

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   You know. It was average. The sommelier was great. Apart from that the food was rushed, the vegetables were not cooked. The table was crammed next to another table and we apologised to each other that we would interrupt each others conversations. And for 2 people we spent. £600. So yes it was disappointing. Last time I went it was better and less cramped.
   

   Smith's Bar & GrillResponded today

   Dear Neil, Thank you for sharing your feedback with us. We’re truly sorry to hear that your recent experience didn’t meet your expectations. While we’re glad you appreciated the expertise of our sommelier, we sincerely regret that other aspects of your visit fell short. Your comments about the rushed service, undercooked vegetables, and seating arrangements are very concerning. We strive to provide a high-quality and memorable dining experience for all our guests, and it’s disappointing to learn that we missed the mark this time. Many thanks EM
   

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2. S

   SEBASTIEN

   France

   4 reviews

   4.0

   4 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The restaurant Smith’s and Bar is really nice for Christmas.
   

   Smith's Bar & GrillResponded today

   Dear Sebastian, Thank you for your kind review! We’re so glad you found Smith’s and Bar to be a great spot for Christmas. Creating a festive and cozy atmosphere during the holiday season is something we take pride in, and we’re thrilled you enjoyed it. We hope to welcome you back soon, whether it’s for another holiday celebration or any time of the year! Many thanks EM
   

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3. C

   Claire

   Brisbane

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was excellent, food is all very good. Really enjoyed it
   

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   Smith's Bar & GrillResponded today

   Dear Claire, Thank you for your kind words! We’re so pleased to hear that you enjoyed both the food and the service during your visit. It means a lot to us that you had a great experience, and we look forward to welcoming you back soon for another wonderful meal! Many thanks EM
   

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4. m

   martin

   VIP

   London

   17 reviews

   5.0

   17 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous british/european restaurant. This time we brought our daughter and partner who were equally impressed. We come every time we are in London. We always have the Mussels and then the lamb chop. Great flavors. Our waiter Maurizio was absolutely outstanding. We have been served by him before and he is amazing and very interactive. Thanks again for a lovely meal.
   

   Smith's Bar & GrillResponded today

   Dear Martin, Thank you so much for your wonderful review! We are thrilled to hear that you and your family had another fabulous dining experience with us. It’s always a pleasure to welcome you back when you’re in London. The Mussels and Lamb Chop are true favourites, and we’re delighted you continue to enjoy their flavours. Maurizio will be absolutely delighted to hear your kind words – he truly takes pride in providing attentive and interactive service, and it’s great to know he made your visit extra special once again. We look forward to seeing you on your next trip to London for another lovely meal. Thank you for your continued support! Many thanks EM
   

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5. s

   shannaia

   VIP

   London

   17 reviews

   5.0

   17 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Without a doubt. The best steak house in London. We come every year from a couple to now a family with a baby. Alfredo is super attentive and to be fair the whole staff are too. Customer service like no other. Highly reccomend as we always do to anyone coming to Paddington.
   

   Smith's Bar & GrillResponded today

   Dear Shannaia, Thank you for such an incredible review! We are honoured to be your go-to steakhouse in London and to have been part of your journey from a couple to a growing family. Alfredo and the entire team will be thrilled to hear your kind words about their attentiveness and exceptional customer service – it truly means the world to us. Your recommendation to others visiting Paddington is deeply appreciated, and we can’t wait to welcome you and your family back for more memorable meals in the years to come! Many thanks EM
   

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6. M

   Margaret

   VIP

   London

   17 reviews

   5.0

   17 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We did make a reservation, and we're given a beautiful table by the window. Beautiful surroundings, relaxing atmosphere. Staff were fantastic. The food was delicious, good portions. We started with oysters and calamari which were amazing, then we both had the pasta truffle, it was out of this world. Great experience over all!
   

   Smith's Bar & GrillResponded today

   Dear Margaret, Thank you for your lovely review! We’re so pleased to hear that you enjoyed your experience with us, from the beautiful table by the window to the relaxing atmosphere and fantastic service. It’s wonderful to know you loved the oysters, calamari, and the truffle pasta – we’re thrilled it was “out of this world!” Your kind words mean so much to our team, and we’re delighted to have been part of such a great dining experience for you. We can’t wait to welcome you back for another memorable meal soon! Many thanks EM
   

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7. C

   Craig

   VIP

   London

   14 reviews

   5.0

   14 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was by far the best restaurant we visited while on holiday in London. The food was unreal we couldn’t fault anything we had. The staff were super attentive very friendly nothing seemed too much trouble. I would definitely visit again and recommend it to others. We were served by a young man called Fabrizio and another gent who’s name we did not get and they were both great. Try the rib eye, its a MUST.
   

   Smith's Bar & GrillResponded today

   Dear Craig, Thank you so much for your fantastic review! We’re thrilled to hear that we were the highlight of your holiday in London. It’s wonderful to know that you enjoyed every dish and had such a positive experience with our attentive and friendly staff. Fabrizio and the other team member you mentioned will be delighted to hear your kind words. We’ll be sure to pass on your compliments to them! We’re also so glad you loved the rib-eye – it’s definitely a favourite of ours as well. We can’t wait to welcome you back on your next visit to London and appreciate you recommending us to others! Many thanks EM
   

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8. M

   Matthew

   VIP

   London

   16 reviews

   5.0

   16 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great night here, celebrated for my birthday and everyone working was incredible and service was great, the food its one of the best in Central London, great menusoptions and a special mention to Maurizio and Fabrizio who were excellent.
   

   Smith's Bar & GrillResponded today

   Dear Matthew, Thank you for celebrating your birthday with us! We’re so glad to hear you had a fantastic night and that our team, especially Maurizio and Fabrizio, made your experience extra special. It’s wonderful to know you enjoyed the food and our menu options – we take great pride in offering quality dishes to our guests. We truly appreciate your kind words and hope to welcome you back for another memorable meal soon! Many thanks EM
   

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9. w

   will

   VIP

   London

   15 reviews

   5.0

   15 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Quality restaurant. Great food. I am often made to feel odd for liking my steak well done and usually they come cremated but not here. I asked for my steak well done (no pink). When it arrived it was slightly pink but staff were fantastic and remedied the situation without making me feel uncomfortable or destroying the steak. it is really worth it for the quality of the food and friendliness of the staff members. By far the best restaurant we found in London.
   

   Smith's Bar & GrillResponded today

   Dear Will, Thank you for your wonderful review! We’re so glad to hear you enjoyed the food and had a positive experience with us. We completely understand that everyone has their own preference for steak, and we’re happy that our team was able to accommodate your request without compromising on quality. Your kind words about our staff and the overall experience truly mean a lot to us. We’re honoured to be considered the best restaurant you’ve found in London and look forward to welcoming you back soon for another great meal. Many thanks EM
   

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10. N

    Nicola

    London

    2 reviews

    4.0

    2 reviews

    Dined 5 days ago

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4

    The potion size of the roast dinner was too small. Left my party still hungry.
    

    Smith's Bar & GrillResponded today

    Dear Nicola, Thank you for sharing your feedback. We’re sorry to hear that the portion size of the roast dinner didn’t meet your expectations and left your party feeling hungry. We strive to ensure all our guests leave satisfied, and it’s clear we fell short in this instance. Your comments are valuable, and we’ll pass them along to our team to review portion sizes and make improvements where needed. We hope you’ll give us another chance in the future to provide a better dining experience. Many thanks EM
    

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