SER Steak+Spirits

SER Steak+Spirits reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. Y

   Yuli

   New Jersey1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was awesome. Was a birthday dinner so I had some request. They contacted me before the dinner to explain the things they were able to do for me, we were texting and they were responding really fast. Food was awesome, Nonna our server was amazing, drinks were good, price for a 4 people dinner was 1k, not bottle of wine, just food and 4 drinks.
   

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2. S

   Steve

   Portland1 review

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The restaurant is beautiful and the food is good. The prices are too high for what is delivered. I was expecting to pay a lot, but I’ve had better food for about half the price. That’s my only complaint. If the prices were 30% less it would be a better fit. However, you won’t be disappointed as it was very good. Just not A+.
   

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3. S

   Stefanie

   Dallas1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed the dinner! The Steak and Lobster was delicious! Great recommendations by our server Adam. Dessert was a great finish to our meal! Thank you!
   

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4. R

   Robert VIP

   Dallas12 reviews

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   I’ve eaten at Ser before, but the Easter experience was not good. I was surprised that a premier steak restaurant would not have one ounce of beef on the buffet. Food was average, got to the table cold. Even the dessert table was mediocre.
   

   SER Steak+SpiritsResponded 4 days ago

   Hello Robert, We're truly sorry to hear about your recent experience at SER Steak+Spirits. We pride ourselves on our culinary excellence, and it's disappointing to hear that we didn't meet your expectations this time. We understand your disappointment with the lack of beef on the buffet and the quality of our desserts. We appreciate your feedback as it helps us improve. We hope to have the opportunity to serve you again and provide a more enjoyable dining experience. Best regards, The Management Team
   

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5. R

   Randy

   Dallas1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Expensive but elegant. The staff were very attentive and thoughtful.
   

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6. K

   Kathy

   Tampa1 review

   5.0

   Dined on April 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was amazing! The steak was tender and juicy. Each one in our group ordered a different side and we shared the potato purée, Mac and cheese and the brûlée corn which was the favorite. Finished the meal with the German chocolate cake which was rich and decadent. The staff were friendly and attentive. Would highly recommend this restaurant.
   

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7. M

   Marc

   Dallas1 review

   5.0

   Dined on April 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was really a good time food was awesome view was amazing
   

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8. T

   Tim

   Seattle1 review

   5.0

   Dined on April 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome view. Our server London was fantastic. Oysters. Elk rack and dessert all delicious
   

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9. M

   Michael

   Miami2 reviews

   5.0

   Dined on April 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food, ambience and view were all spectacular. But what made our 20yr Anniversary dinner perfect was the amazing service. Our waitress was top-notched and took time to explain everything or answer questions. This will be an experience we’ll never forget thanks all to the SER staff!
   

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10. N

    Nivesh

    San Antonio2 reviews

    1.0

    Dined on April 9, 2025

    1. Overall 1
    2. Food 3
    3. Service 2
    4. Ambience 1

    We visited this restaurant to celebrate my wife’s birthday, hoping for a memorable evening — unfortunately, it turned out to be quite the opposite. To start with, the ambience was underwhelming. It lacked the charm and warmth you’d expect from a place known for fine dining. I had specifically requested a window table with a view of the Reunion Tower, but we were seated at a table next to the window with a view of nothing but traffic and roads — far from the experience we had hoped for. The food was good, which is probably the only redeeming part of the night. However, the service left a lot to be desired. The server did not listen to our food preferences properly, and the attitude came off as careless and unprofessional. When I asked about their signature or special cocktail, the server bluntly said there were none and that “people usually drink wine here.” This kind of presumptive attitude is unacceptable — not every customer drinks wine, and it felt like an indirect push to order it. Overall, it was a disappointing experience, especially for a special occasion like a birthday. I expected much better hospitality and attention to detail. Sadly, we left the place feeling let down.
    

    SER Steak+SpiritsResponded on April 9, 2025

    Hello Nivesh, Thank you for taking the time to let us know about your recent visit. We're really sorry to hear that your experience did not meet your expectations. We take pride in our service and it's disappointing to hear that we fell short this time. Please feel free to contact me at your convenience to discuss further. We hope to provide the level of food and service you have come to expect. Best regards, Ron Taylor General Manager 937 344 2735
    

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