Rustico

Review summary

1. L

   Laurie VIP

   Washington DC8 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and great food; perfect lunch spot.
   

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2. L

   Linda VIP

   Washington DC21 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great ambiance and service. And the mushroom pizza is to die for!
   

   RusticoResponded 6 days ago

   Hi Linda! Thank you for the wonderful review and for recommending the mushroom pizza! We're thrilled to hear you enjoyed the ambiance and service. We look forward to welcoming you back for more tasty bites soon! Sincerely, Rupal Kavi General Manager
   

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3. OT

   OpenTable Diner VIP

   Washington DC4 reviews

   3.0

   Dined on March 7, 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   After taking our order and delivering our food, our server ignored us. Never refilled water until I asked him to after we’d been there 2 1/2 hours. Place wasn’t busy. Had to ask for check when we got to the three hour point.
   

   RusticoResponded on March 11, 2025

   Hi there! Thank you for sharing your feedback. We're sorry to hear that your experience didn't meet your expectations. We strive to provide attentive service to all our guests, and it seems we fell short during your visit. We appreciate you bringing this to our attention, and we'll be sure to address the issues with our team to improve moving forward. We hope you'll consider giving us another chance to provide a better experience. Sincerely, Rupal Kavi General Manager
   

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4. A

   Alyson VIP

   Washington DC134 reviews

   1.0

   Dined on March 2, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   I was very Disappointed this time around. This is normally my go to place. And I drive a distance as well. Every time I go I get the Fish And Chips. Usually it’s very good. Unfortunately not this time.
   

   RusticoResponded on March 4, 2025

   Hi Alyson, I’m so sorry to hear about your recent dining experience with us. We clearly fell below our standards on this occasion. It is always our goal to provide the best experience for our guests, and I’m truly sorry we let you down. I really hope you’ll give us the opportunity to make things right on your next visit. Please don’t hesitate to reach out if there’s anything I can do in the meantime. Sincerely, Niamh O'Donovan ~ Service Director
   

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5. H

   Heather

   Washington DC5 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great menu. Wide selection of options. Service was prompt. Food delivered quickly and was fresh and delicious.
   

   RusticoResponded on March 4, 2025

   Hi Heather, Thank you so much for your kind words! It truly means the world to our team and is always so uplifting to receive positive feedback. We’re thrilled to know you had a great experience with us and can’t wait to welcome you back again soon. All my best, Niamh O'Donovan ~ Service Director
   

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6. b

   barbara VIP

   Washington DC57 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We’ve been to Rustic co many times and love it. This time started off differently. We had a reservation and the host was one of the rudest people we have ever been greeted by. He barked out where to stand, barked out to follow him to a table and when being seated we thanked him twice he never acknowledged nor says d ‘you’re welcome’. Certainly didn’t start things off well;,but, our waiter was delightful, welcoming and helpful, the food was terrific and we were glad we didn’t let the start ruin our evening. The host working 7 pm on Fri 2/28 was either having a bad evening or was not suited for the role.
   

   RusticoResponded on March 4, 2025

   Hi Barbara, I’m so sorry to hear about your experience with us last Friday. Thank you for bringing this to our attention. This is definitely not the kind of experience we want for any of our guests. We always aim to make sure everyone feels special, and it’s clear we missed the mark this time. We value your feedback and are committed to making things right. I hope you’ll give us another chance to provide the warm and welcoming experience you deserve. Warm regards, Niamh O'Donovan ~ Service Director
   

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7. I

   Ian

   Baltimore1 review

   4.0

   Dined on February 15, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Rustico had a great atmosphere but the food was just ok. Nothing was bad and they got our order correct, so I can't complain. But for the cost, we were disappointed about how ordinary everything was and how small the portions were.
   

   RusticoResponded on February 16, 2025

   Hi Ian! Thank you for your feedback! We’re glad you enjoyed the atmosphere. We’re sorry to hear about the food not meeting expectations. We’ll address this with our team. We hope to welcome you back soon for a better experience! Sincerely, Rupal Kavi General Manager
   

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8. C

   Chelcey

   Washington DC1 review

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   It was a bit dark but overall great food and wonderful experience with our family.
   

   RusticoResponded on February 18, 2025

   Hi Chelcey! Thank you so much for your kind review! We're thrilled to hear you had a great experience with your family and enjoyed the food. We appreciate your feedback about the lighting and will definitely keep it in mind for the future. We hope to welcome you back again soon! Cheers, Rupal Kavi General Manager
   

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9. s

   steve

   Washington DC43 reviews

   4.0

   Dined on February 14, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Nice neighborhood place. Good food and good value Good beer selection.
   

   RusticoResponded on February 16, 2025

   Hi Mark! Thank you so much for the review! Please let us know if there is anything we can do to improve your experience. Hope to see you again soon! Cheers, Rupal Kavi General Manager
   

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10. J

    Jaimie

    Washington DC23 reviews

    5.0

    Dined on February 2, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    What great food. Amazing portions for restaurant week.
    

    RusticoResponded on February 3, 2025

    Hi Jaimie! Thank you so much! We're thrilled you enjoyed the food and portions during Restaurant Week. Hope to see you again soon! Best regards, Rupal Kavi General Manager
    

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