RA Sushi Bar Restaurant - Scottsdale Old Town, AZ

Review summary

1. H

   Heather

   Phoenix

   1 review

   3.0

   1 review

   Dined today

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 2

   We celebrated my daughter’s birthday and the food was good, we had a nice area in the back and it wasn’t too noisy. however, our service was horrible. The waitress not only was not attentive, but had a bad attitude. She never came back to Phil Waters. We had to ask for the wasabi and ginger. She was extremely unattended and had a chip on her shoulder for no reason. The restaurant needs a major remodel. I asked to dim the lights because it was so bright in the room and we could not dim them. Too good things were the food was good not great but good and it came out timely. 
   

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2. D

   David

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding job from the Hostess to our server. And the food was amazing!
   

   RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded 3 days ago

   Hello, David! Thank you so much for your fantastic review! We're thrilled to hear that you had an outstanding experience from the moment you walked in until the moment you left. It's always a pleasure to hear when our guests enjoy our food and service. We're so glad that we could provide you with an overall 5-star experience. We look forward to welcoming you back to RA Sushi Bar Restaurant - Scottsdale Old Town soon!
   

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3. M

   Mason

   Phoenix

   3 reviews

   3.0

   3 reviews

   Dined on November 6, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   I had heard that this place was pretty good but the service was not great and the food was average at best for a premium price. May be worth it for Happy Hour but I was not impressed for full price.
   

   RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded on November 7, 2024

   Hi, Mason! Thank you for taking the time to share your experience at RA Sushi Bar Restaurant - Scottsdale Old Town. We're sorry to hear that your visit didn't live up to expectations. We strive to provide top-notch service and delicious food, and we're disappointed that we fell short during your visit. We understand that our prices may seem a bit high, but we believe we offer the best quality and selection in sushi and sashimi. We appreciate your feedback and will use it to improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to impress you with our food and service. Best regards, The Management Team
   

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4. A

   Amanda

   Memphis/West TN

   7 reviews

   1.0

   7 reviews

   Dined on October 16, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Waiter barely came by to check on us. The sushi was fishy tasting.
   

   RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded on October 22, 2024

   Dear Amanda! Thanks for the feedback. We're sorry to hear that you found our sushi unpalatable. We take pride in our flavorful dishes and it's disappointing to know that we fell short during your visit. We appreciate your input and will use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to impress you with our food in the future.
   

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5. r

   roberto

   Phoenix

   29 reviews

   vip
   5.0

   29 reviews

   Dined on October 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Graceful service person, nice atmosphere and good food. What else can you ask for in a b-day? A fabulous picture!
   

   RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded on October 17, 2024

   Dear Roberto! Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your experience at RA Sushi Bar Restaurant - Scottsdale Old Town. It's great to know that our service, atmosphere, and food all contributed to your special occasion. We strive to create a wonderful dining experience and it's always rewarding to hear when we've succeeded. We appreciate your feedback on the value and look forward to serving you again soon. Best wishes, The Management Team
   

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6. R

   Richard

   Chicago

   78 reviews

   vip
   4.0

   78 reviews

   Dined on October 11, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   The service was excellent. The food was very good and we ordered a wide variety of options among the 6 of us.
   

   RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded on October 14, 2024

   Hello Richard! Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you enjoyed our service and the variety of options we offered. Your feedback about the value is noted and we appreciate your honesty. We look forward to serving you again soon at RA Sushi Bar Restaurant - Scottsdale Old Town. Best regards, The Management Team
   

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7. F

   Fernando

   New York City

   36 reviews

   2.0

   36 reviews

   Dined on October 6, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Sushi is very mediocre. Ordered a fried rice and it was flavorless. It looks like someone quickly mixed some rice with some chicken and threw soy sauce over for color. It did not have the wok or grill fried taste, and look. Service is very subpar. We had empty plates and the paper trash from the chopstick and straws in front of us the entire meal.
   

   RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded on October 7, 2024

   Dear Fernando! Thanks for visiting us! We're sorry to hear that our sushi didn't meet your expectations. We pride ourselves on our sushi quality and your feedback is valuable to us. We're sorry to hear that you found our service to be subpar. We'll certainly look into this. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to impress you in the future.
   

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8. J

   Josh

   Louisville

   3 reviews

   5.0

   3 reviews

   Dined on September 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Awesome job all around. Creamy wasabbi was something different and a nice sauce for dipping! Well done!
   

   RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded on September 30, 2024

   Dear Josh! Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our creamy wasabi and sauce for dipping. We always strive to offer unique and flavorful dishes for our guests. We appreciate your feedback and look forward to serving you again soon at RA Sushi Bar Restaurant - Scottsdale Old Town. Best, The Management Team
   

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9. V

   Vicky

   Phoenix

   27 reviews

   5.0

   27 reviews

   Dined on September 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ra Sushi is a fun place to go. The menu has a nice variety, including sushi, sashimi, ramen, hibachi as well as some nice cocktails. I tried the Saki flight with a sushi entree, CHI”RA”SHI. Very tasty. Mondays are all day happy hour.
   

   RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded on September 25, 2024

   Dear Vicky! Thank you for your wonderful review! We're thrilled to hear that you enjoyed our variety of menu items, including our Saki flight with CHI”RA”SHI. It's always a pleasure to hear when our guests enjoy our sushi and hibachi dishes. We're glad you had a fun time at RA Sushi Bar - Scottsdale Old Town. We look forward to serving you again soon! Best, RA Sushi Bar - Scottsdale Old Town Management Team
   

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10. S

    Shirley

    Phoenix

    18 reviews

    5.0

    18 reviews

    Dined on September 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Have been here numerous times and always happy with experience. This time went on a Sunday for birthday reward. Didn't realize it was only redeemable Mon-Thurs, but manager gave us a even nicer discount anyway & said keep the reward & use it before it expires !! excellent customer service!! Food was delicious: had shareable noodles and rice dishes & started with spring rolls. All excellent. Service was attentive but not over bearing, used plates are cleared right away and server was helpful with questions. Will definitely be back & not just to use up reward. Highly recommend.
    

    RA Sushi Bar Restaurant - Scottsdale Old Town, AZResponded on September 25, 2024

    Thanks for the feedback, Shirley! We're thrilled to hear that you've enjoyed your visits to RA Sushi Bar Restaurant - Scottsdale Old Town. It's great to know that our customer service and food quality consistently meet your expectations. We're glad you enjoyed the special occasion with us and that our spring rolls and shareable noodles/rice dishes were to your liking. We appreciate your kind words and look forward to welcoming you back soon! Best regards, RA Sushi Bar Restaurant - Scottsdale Old Town Management Team
    

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