Zinicola

Review summary

1. C

   Carol

   Charlotte

   5 reviews

   5.0

   5 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food and impeccable service. Arancini is the best anywhere around.
   

   ZinicolaResponded 2 days ago

   We are glad to hear you had a great experience with us! We hope yo see you again in the near future! - Zinicola
   

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2. D

   Diane

   Charlotte

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   My dinner tasted like it was several days old an was heated up. Not happy
   

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3. P

   Patrick

   Charlotte

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, excellent service, and the place was decorated tastefully for Christmas.
   

   ZinicolaResponded 2 days ago

   Thank you for a great review! We look forward to your next visit! - Zinicola
   

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4. D

   Derek

   San Diego

   6 reviews

   3.0

   6 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   This was our second time here. The first time was so good that we wanted to bring our whole family. Unfortunately the service was almost non existent. Water glasses only filled once, meaning that 4/6 did not have anything to drink during their meal. Appetizer plates with mussel shells were left on table the whole time and even during dinner. Complimentary bread arrived at same time as food. The food itself was stilll good and I would consider going again. But disappointed in overall experience.
   

   ZinicolaResponded 2 days ago

   Thank you for bringing the service issue to our attention. We apologize that your experience didn't meet expectations. Providing exceptional service is our top priority, and we deeply regret falling short on this occasion. We appreciate your feedback and want to assure you that we take your concerns seriously. Our team is currently investigating the matter to understand what went wrong and to prevent similar incidents from in the future. Again, we apologize for any frustration caused, and we look to the chance to serve you better in the future. - Zinicola Management
   

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5. E

   Erika

   Charlotte

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The bartender Victor was friendly and prompt. He made excellent lemon drop martinis. The bread was baked in a pizza oven and served with dipping oil and was amazing. I had delicious mushroom risotto topped with chicken. I’ll definitely go back!
   

   ZinicolaResponded 2 days ago

   Erika, Thank you so much for the wonderful review! We are thrilled to hear you had such a great experience and we hope to see you in the near future! - Zinicola
   

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6. Z

   Zully

   VIP

   Charlotte

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is one of our favorite restaurants in Ballantyne. The food & service is always Excellent!!
   

   ZinicolaResponded 2 days ago

   Thank you for the great review! We look forward to your next visit! - Zinicola
   

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7. K

   Kathy

   VIP

   Charlotte

   51 reviews

   5.0

   51 reviews

   Dined on December 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Zinicola continues to be one of our FAVORITE Restaurants in Charlotte! 😁
   

   ZinicolaResponded 2 days ago

   Kathy, Thank you so much for the wonderful review and we can't wait to see you again soon! - Zinicola
   

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8. A

   Annie

   VIP

   Charlotte

   22 reviews

   3.0

   22 reviews

   Dined on December 14, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   We have loved dining at Zinicola over the years, but the last two times have been disappointing. Last night, our Caesar salad was not fresh. The lettuce was limp and some of it was brown. (It seemed as though it had been made ahead of time.)The bus boy seemed very anxious to take the bread away. We hadn’t even received our salads when he asked if we were done with it. I had the bolognese, which was fine and my husband had the scallops, which again, were fine. I used to see the chef standing in the kitchen, but haven’t for quite some time. Is he still there or has he left? Anyway, we won’t be going back for a long time, I’m sorry to say.
   

   ZinicolaResponded 2 days ago

   Annie, We apologize that we fell short on your last two visits as we strive to provide a great experience for our guests. Please feel free to contact us and we will address these issues with our team. - Zinicola Management
   

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9. Y

   Yefim

   Fort Lauderdale

   3 reviews

   5.0

   3 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great. The only other thing - would be nice if they had some background music
   

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10. T

    Tom

    VIP

    Charlotte

    21 reviews

    5.0

    21 reviews

    Dined on December 3, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Everything was great. The food was very good. Service friendly and efficient. If there was any hiccup it was that my dish was served to me at too high of a temperature. It cooled down and was delicious
    

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