Zapote Bar

Review summary

1. V

   Victoria VIP

   Chicago3 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Too hot. Like the idea of open air, but needs more air circulation/fans. I don’t want to be dripping with sweat when I drink and dine.
   

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2. T

   Travis

   Tahoe10 reviews

   5.0

   Dined on March 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is an amazing bar It has very well balanced unusual drinks. Service and atmosphere were fantastic. Will definitely be back.
   

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3. A

   Alejandra

   Cancun1 review

   5.0

   Dined on February 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   10 de 10 en todos los aspectos! Los cócteles deliciosos, el lugar hermosamente diseñado y sobre todo una gran hospitalidad de todas las personas que trabajan ahí.
   

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4. B

   BROOKE VIP

   Nashville25 reviews

   5.0

   Dined on February 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   So fun and delicious. We really enjoyed everything
   

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5. A

   Amanda

   Baltimore5 reviews

   5.0

   Dined on January 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible dinner, we truly enjoyed the whole experience but the beef carpaccio was the star of the show for us. Highly recommend and can’t wait to go back to try even more from the menu!
   

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6. s

   sarah VIP

   Atlanta13 reviews

   5.0

   Dined on January 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A must hit when at mayakoba. Food is amazing. Drinks are perfectly crafted. Would come back time and time again
   

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7. OT

   OpenTable Diner

   Chicago1 review

   4.0

   Dined on November 23, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Deliscious food, good service and nice tmosphere until the live music began…way too loud
   

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8. N

   Nadia VIP

   Dallas10 reviews

   2.0

   Dined on November 5, 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   *Disappointing Experience at Rosewood's Bar* As foodies seeking exceptional culinary experiences, we were underwhelmed by the 11th-ranked bar out of 50. Our server struggled to describe cocktail flavor profiles and couldn't identify their most popular drink. *Issues:* 1. Lack of knowledge: Server couldn't answer questions about the Lost Explorer special. 2. Poor drink quality: Cocktails were less than mediocre. 3. Inconsistent service: Waiter change mid-visit didn't improve experience. *Details:* - Visited Rosewood's bar, expecting excellence. - Server couldn't describe Lost Explorer's flavor profile or identify popular cocktails. - Drinks lacked smokiness and were overly small (less than 1 oz). - Second round of drinks and dessert (rice pudding) were unimpressive. - Peanut butter clashed with the dish. *Resolution:* Contacted F&B Director; the team at Rosewood took my matter seriously and I am pleased with the results. *Expectations:* Improved staff training and accurate billing. Did not receive 100 points for visit with open table.
   

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9. EC

   EmmanuelC19

   Mexico City46 reviews

   5.0

   Dined on October 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The experience visiting Zapote Bar was amazing. The bar is located inside Rosewood Mayakoba, but finding the entrance was a bit tricky with Google Maps. However, the hotel staff were incredibly helpful and kind, guiding me to the correct entrance (it’s better to search directly for the hotel). A heads-up: the directions provided by OpenTable are incorrect, leading you to Tulum instead of Playa del Carmen, where the bar actually is. Upon arriving, the first pleasant surprise was the stunning interior decor. It feels like stepping into a Yucatecan hacienda, with the space thoughtfully divided into three sections: a family area, the main salon, and an open kitchen. From the moment you enter, you feel at home. The service is outstanding—staff are attentive to every detail, making sure you have everything you need, and always offering friendly recommendations for both food and drinks. Being part of the 50 Best Bars in North America, I had high expectations, but Zapote Bar exceeded them. The cocktails were incredible, featuring unique combinations that were perfectly balanced, made with high-quality spirits, and beautifully presented. While the drinks are a bit more expensive than in other local spots, the quality and craftsmanship more than justify the price. The food was another highlight—far beyond what I anticipated. Every dish, from the appetizers to the main courses, was exceptional. The pastrami sandwich, in particular, was mind-blowing. Service was impeccable, with my water glass always full and the staff providing thoughtful recommendations. If you’re anywhere near Playa del Carmen or Cancun, Zapote Bar is an absolute must-visit. It offers a delightful experience with top-tier food, drinks, and hospitality, making it well worth the trip.
   

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10. C

    Carlos

    Mexico City5 reviews

    5.0

    Dined on October 28, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Excelente atención de Ricardo el gerente del lugar. Los drinks espectaculares y la comida muy rica. Felicidades
    

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