Zanzibar

Review summary

1. S

   Stephanie

   VIP

   Austin

   6 reviews

   2.0

   6 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   We were sat in the area that had a small fire and in the one area where the heater didn’t work. It was cold and we had jackets but we were in the corner. It wasn’t a pleasant experience. I had planned this two weeks in advance and it was supposed to be a neat Christmas family gathering. We couldn’t hear each other bc we were spread out. Our waitress was excellent and that was the only positive. The food was mediocre at best. Just disappointed all the way around for $400.
   

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2. S

   Sarahy

   Austin

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   The food and the place were excellent!!! However, the service was not very good.
   

   ZanzibarResponded 3 days ago

   Hi Sarahy. We're really glad to hear that you enjoyed our food. We're always striving to provide the best for our guests, so we appreciate your feedback regarding the service. We're sorry to hear that your visit didn't meet your expectations, and we'll definitely take your comments into consideration as we continuously work to improve our guests' experiences. We hope you will give us another opportunity to improve your experience; please visit us again soon at your convenience! Lexi Wallace, Assistant General Manager
   

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3. M

   Marina

   Las Vegas

   1 review

   3.0

   1 review

   Dined on December 15, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Drinks were good. But obviously on the pricey end. Service was extremely slow. And the bar was very backed up. It took almost 30 to get our first round of drinks.
   

   ZanzibarResponded 7 days ago

   Hi Marina. Thanks for the feedback. We're glad to hear you enjoyed the drinks at Zanzibar! However, we're sorry to hear about the slow service and backed-up bar. We strive to provide the best service possible, and we'll take your feedback into account as we continually strive to improve. We hope you'll give us another chance to impress you in the future. Lexi Wallace, Assistant General Manager
   

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4. OT

   OpenTable Diner

   Austin

   1 review

   5.0

   1 review

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is where you take a friend from out of town to show them the Austin views and experience. Good food, service, drinks, and ambiance. 10/10
   

   ZanzibarResponded 1 day ago

   Hi there! Thank you so much for your kind words and perfect ratings! We're thrilled to hear that you enjoyed your experience at Zanzibar and appreciated our food, service, drinks, and ambiance. We strive to make every visit to our restaurant a memorable one for our guests. Your kind words truly mean a lot to us. We look forward to welcoming you and your friend back soon! Lexi Wallace, Assistant General Manager
   

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5. J

   JONATHAN

   Las Vegas

   5 reviews

   5.0

   5 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Great vibes valet parking is a must. Went during winter and it was seasonal
   

   ZanzibarResponded 7 days ago

   Hi Jonathan! Thanks for the review! We're thrilled to hear that you enjoyed the vibes at Zanzibar during the winter. It's great to know that our valet parking is a must-have and that you appreciated the convenience. We hope to see you again soon! Lexi Wallace, Assistant General Manager
   

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6. F

   Fred

   Austin

   5 reviews

   5.0

   5 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Waitstaff was excellent. Drinks were great. Christmas theme drinks were fun.
   

   ZanzibarResponded on December 14, 2024

   Hi Fred! Thank you for the fantastic review! We're thrilled to hear that you enjoyed our Christmas themed drinks and found our waitstaff excellent. We're always aiming to provide great service, so we're glad that our team made your visit memorable. We hope to see you again soon at Zanzibar! Lexi Wallace, Assistant General Manager
   

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7. D

   DENISE

   Austin

   3 reviews

   5.0

   3 reviews

   Dined on December 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved the vibe! And they have heaters!! Enjoyed every moment!
   

   ZanzibarResponded on December 14, 2024

   Hi Denise! Thanks for visiting us at Zanzibar! We're thrilled to hear that you loved the vibe! It's always a pleasure to hear from our valued guests and we're glad you enjoyed every moment! We look forward to welcoming you back soon. Lexi Wallace, Assistant General Manager
   

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8. L

   Lynne

   Austin

   12 reviews

   5.0

   12 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Love the ambience! Great service. Nice variety. Will definitely go again.
   

   ZanzibarResponded on December 6, 2024

   Hi Lynne! Thank you for the great review! We aim to provide excellent service to our guests, and we are delighted to hear that we hit the mark for you! We look forward to serving you again soon! Lexi Wallace, Assistant General Manager
   

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9. R

   Rodrigo

   Mexico City

   10 reviews

   5.0

   10 reviews

   Dined on November 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Good food & good drinks, the curtains were down so we could enjoy the view but overall it was a good experience.
   

   ZanzibarResponded on November 30, 2024

   Hi Rodrigo! We're thrilled to hear that you enjoyed our food and drinks! We always strive to provide a great experience for our guests; we're glad to know we hit the mark for you. We hope to welcome you back soon! Lexi Wallace, Assistant General Manager
   

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10. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on November 25, 2024

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 4

    Friendly and fast service! Beautiful setting and delicious drinks!
    

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    ZanzibarResponded on November 30, 2024

    Thanks for visiting us at Zanzibar! We're thrilled to hear that you enjoyed our service, setting, and drinks. It's always a pleasure to hear when our guests appreciate our efforts. We hope to see you again soon! Lexi Wallace, Assistant General Manager
    

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