Zanzibar

Review summary

1. R

   Rebecca

   VIP

   Austin

   3 reviews

   5.0

   3 reviews

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful views of the city. Great atmosphere and decor. Makes you feel like you are somewhere tropical. We had little lights added to our cocktails in the evening for the perfect touch to a delicious cocktail!
   

   ZanzibarResponded 1 day ago

   Hi Rebecca! Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the atmosphere and rooftop vibes here at Zanzibar! We aim to provide memorable experiences for our guests, and we are delighted to hear that our fun cocktails elevated your experience! We look forward to welcoming you back soon! Lexi Wallace, Assistant General Manager
   

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2. C

   Cooper

   Los Angeles

   1 review

   5.0

   1 review

   Dined on February 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a great experience with good deals for happy hour
   

   ZanzibarResponded on February 8, 2025

   Hi Cooper! We're thrilled to hear that you had a great happy hour experience at Zanzibar. We strive to provide the best for our guests, so your positive feedback means a lot to us. We look forward to serving you again soon! Lexi Wallace, Assistant General Manager
   

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3. A

   Alexandra

   VIP

   Houston

   1 review

   1.0

   1 review

   Dined on February 2, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Poor service & overpriced watered down cocktails, definitely not worth the price.
   

   ZanzibarResponded 1 day ago

   Hi Alexandra. Thank you for taking the time to provide us with your feedback. We are so sorry to hear that your experience with us was not positively memorable. Please feel free to shoot us an email with any additional feedback you may have regarding your time here with us. We would love the opportunity to rectify your experience and invite you to join us again at your convenience. We eagerly await to make your future experience with us memorable! Lexi Wallace, Assistant General Manager
   

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4. S

   Savannah

   Memphis/West TN

   2 reviews

   5.0

   2 reviews

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great spot for cocktails! We had a group of 8 and they were able to accommodate us well. The fires were perfect for the chilly Austin night.
   

   ZanzibarResponded on February 8, 2025

   Hi Savannah! We're thrilled to hear that you and your group had a great time at Zanzibar. It's wonderful to know that you appreciated our attentive service and our cozy accommodations. We strive to make every visit a memorable one, and it's rewarding to hear when we've succeeded. We can't wait to welcome you back in the future! Lexi Wallace, Assistant General Manager
   

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5. E

   Erin

   Austin

   1 review

   3.0

   1 review

   Dined on January 25, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Way too cold. Seated us in a freezing corner that was so windy!
   

   ZanzibarResponded on January 27, 2025

   Hi Erin. Thank you for taking the time to provide us with your feedback. We are so sorry to hear that your experience with us was not positively memorable. Please feel free to shoot us an email with any additional feedback you may have regarding your time here with us. We would love the opportunity to rectify your experience and invite you to join us again at your convenience. We eagerly await to make your future experience with us memorable! Lexi Wallace, Assistant General Manager
   

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6. C

   Christina

   Oklahoma City

   6 reviews

   1.0

   6 reviews

   Dined on January 19, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Didn’t make the reservation, it was closed when we got there. Wish I would have known before making the trip.
   

   ZanzibarResponded on January 22, 2025

   Hi Chistina! We're truly sorry for the confusion and for the inconvenience you experienced. We were closed due to the cold weather conditions and did our best to connect with all of our guests ahead of time. We sincerely apologize that we missed you! We understand how frustrating it is to make a trip and not reach your destination. That being said, please allow us the opportunity to rectify this negative experience. We happily invite you to visit us again at your convenience! We will be sure to take care of you and your guests in the hopes to that you will have a positively memorable experience! We reopen tomorrow, 1/23. Please reach out to us at any point; we will be happy to make a new reservation for you! Lexi Wallace, Assistant General Manager
   

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7. K

   Kay

   Dallas

   1 review

   5.0

   1 review

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The drinks were good, and our server was great with recommendations. We had the Pu Pu platter, and everything was so good.
   

   ZanzibarResponded on January 13, 2025

   Hi Kay! Thank you for the great review! We are delighted to hear that you enjoyed your time here at Zanzibar! We aim to provide exceptional service to our guests and are very happy to hear that we hit that mark for you! Please join us again soon! Lexi Wallace, Assistant General Manager
   

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8. A

   Amy

   Houston

   13 reviews

   5.0

   13 reviews

   Dined on December 29, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   This place is really cute. A must see in Austin. Good food and cute drinks. Plus really cute photo ops.
   

   ZanzibarResponded on January 13, 2025

   Hi Amy! Thank you for the great review! We are delighted to hear that you enjoyed your time here at Zanzibar! We aim to provide exceptional service to our guests and are very happy to hear that we hit that mark for you! Please join us again soon! Lexi Wallace, Assistant General Manager
   

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9. B

   Betg

   Austin

   3 reviews

   4.0

   3 reviews

   Dined on December 27, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Fantastic atmosphere. Wonderful view. Service was a bit slow. The holiday drinks are served I. The cutest holiday glasses.
   

   ZanzibarResponded on January 3, 2025

   Hi there! Thank you for taking the time to provide us with your feedback. We're thrilled to hear that you enjoyed the atmosphere at Zanzibar and appreciated our unique holiday glasses. We're sorry to hear that our service was a bit slow during your visit. We will certainly pass your feedback along to our waitstaff as we are continuously looking for way to improve guest experiences. We hope to welcome you back for a more memorable experience in the near future. Lexi Wallace, Assistant General Manager
   

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10. A

    Armi

    Hawaii

    3 reviews

    5.0

    3 reviews

    Dined on December 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Fantastic drinks. The food was yummy. The rooftop view was fun. Our server was quick and efficient. It was a bit loud, the music. That’s my only issue. But other than that, a really cool place to hang out. Valet parking: convenient!
    

    ZanzibarResponded on December 28, 2024

    Hi Armi! We're thrilled to hear that you had such a fantastic experience at Zanzibar! It's great to know that you enjoyed our drinks, food, and rooftop view. We always strive to provide efficient service and a comfortable environment for our guests, and we're glad we hit the mark for you! Thanks for taking the time to share your experience. We look forward to welcoming you back soon! Lexi Wallace, Assistant General Manager
    

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