YOTEL Roof Bar & Deck 12

Review summary

1. S

   Sharon

   Greater Boston

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a cold windy day in Boston and we were unsure if we would be comfortable outside on the deck. The glass and heaters kept us toasty! The food and drinks were delicious! Will be back!
   

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2. B

   Barbra

   VIP

   Chicago

   7 reviews

   5.0

   7 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a great experience. Cristina and Sebastian were great servers.
   

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3. S

   Savanna

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined on December 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Will definitely come here again! Such a wonderful experience, great service, the staff was so nice and welcoming and very attentive!
   

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4. R

   Richard

   Greater Boston

   11 reviews

   3.0

   11 reviews

   Dined on December 31, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   We had honey glazed chicken wings, clam chowder, froze, diet coke, street corn flatbread, fish tacos, and coffee. We liked the service, convenience, and special occasion.
   

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5. R

   Robert

   VIP

   Greater Boston

   3 reviews

   5.0

   3 reviews

   Dined on December 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fun night, great view of Boston, service great, food very good
   

   YOTEL Roof Bar & Deck 12Responded 7 days ago

   Hello Robert, Thank you so much for your positive review! We strive for great food and great service always. We will share this with our tem, and we look forward to hosting you again in the future! Happy New Year, Deck 12
   

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6. S

   Sean

   Greater Boston

   1 review

   1.0

   1 review

   Dined on December 27, 2024

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 5

   Portions were extremely small, and very expensive. Would not recommend for food. But dining view was nice, and staff was very friendly. Drinks were good, too.
   

   YOTEL Roof Bar & Deck 12Responded on December 28, 2024

   Hello Sean, I apologize for the unsatisfactory experience you had with us yesterday. I wish I could have been made aware as I would have been happy to make this right for you last night and addressed your concerns. I will be passing this information off to our culinary department as this is invaluable feedback to improve ourselves as a business. Our main goal is always to provide great food and great service to our guests. I am happy to hear that your drinks and service were well taken care of and that you enjoyed our view as well! Please contact me privately so that I may make this right. Thank you, Cheyenne Duarte Deck 12 Food and Beverage Manager
   

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7. N

   Natasha

   Greater Boston

   3 reviews

   5.0

   3 reviews

   Dined on December 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, drinks, customer service, and ambience. The nighttime skyline view of Boston from Deck 12 is sublime. Cold weather should not be an issue for people who enjoy outdoor dining experiences if you choose to come here during the Winter season. The deck is perfectly set up to keep you comfortable.
   

   YOTEL Roof Bar & Deck 12Responded on December 30, 2024

   Hello Natasha!! We are so thrilled to hear about your stellar experience with our team, and we will be sure to pass this comment along to them. We look forward to hosting you again in the future. Happy New Year! Deck 12
   

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8. S

   Sofie

   Greater Boston

   1 review

   5.0

   1 review

   Dined on December 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was beyond amazing super attentive and very friendly, food was great and drinks were outstanding would go again!
   

   YOTEL Roof Bar & Deck 12Responded on December 28, 2024

   Hello Sofie!! We are so thrilled to hear about your stellar experience with our team, and we will be sure to pass this comment along to them. We look forward to hosting you again in the future. Happy Holidays! Deck 12
   

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9. J

   James

   New York City

   1 review

   3.0

   1 review

   Dined on December 21, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Enjoyed the cheese fondue on the deck in winter 2023 and was excited to come back again in 2024. Unfortunately, while the price went up $10, the food quality was majorly downgraded — instead of actual fondue cheese, we were served nacho cheese. Instead of gherkins, boiled potatoes, salami, and apricots to dip, we were provided tater tots, potato chips, and uncooked carrots and red peppers. Still a fun experience, but know what you’re getting into - essentially deconstructed Tasty Burger Totchos, for $35. Warm drinks were also room temp, unfortunately. All that said, staff are friendly, view is great, vibes are fun, just go in with eyes open and seems like quality isn’t priority one since the location and view does a lot of work for them.
   

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10. a

    anne

    New York City

    1 review

    1.0

    1 review

    Dined on December 18, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Do not dine here. The food is terrible. The ambiance is terrible. Very weird clientele.
    

    YOTEL Roof Bar & Deck 12Responded on December 22, 2024

    Hello Anne, I apologize that your experience at Deck 12 was less than pleasurable. This is not the standards we hold ourselves to and this will certainly be brought to our culinary team's attention in order to improve ourselves moving forward, as great food and great service is always our #1 priority. Best, Deck 12
    

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