Yana Coogee

Review summary

1. K

   Karen

   New York City

   23 reviews

   1.0

   23 reviews

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   What a debacle. Had to wait 20 minutes for a beer, ask multiple times for water to be brought to the table, and when the water was bought the glasses were wet as if they just been rinsed out. I’m not sure they’d even been through a dishwasher, maybe just rinsed out because they were still wet. I can’t really judge the food, because we didn’t get any. An hour and a half into our booking, still no entree. We had a couple of cocktails, which were the lowest tide cocktails I’ve ever had, for $23 that’s a bit rude. There seemed to be a lot of people running around and doing not much of anything. I should’ve known by how many people were in the restaurant, not many, that it wasn’t going to be a good experience. Not a thing came out from the kitchen, what else is there to say. We walked out, after complaining. Hungry, we found somewhere else to eat. Unfortunately, we weren’t the only ones that complained or walked out. They seriously need to look at their operating model, from top to bottom, it wasn’t just one aspect of the restaurant, none of it worked. 
   

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2. M

   Mark

   Sydney

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Had a reservation for 9 people and when we arrived the restaurant was closed without any notification to us even after we had replied to a confirmation text direct from the restaurant. Very disappointing to turn up with 9 people and then having to find alternative restaurants of similar standard to accomodate last minute is almost impossible.
   

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3. L

   Lauren

   Sydney

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Amazing quality food which never disappoints and we love the $15 margs
   

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4. A

   Annie

   London

   1 review

   1.0

   1 review

   Dined on November 15, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Guys working there were lovely but overall was terrible. The wine we wanted wasn’t available, steak wasn’t available, food overcooked, cocktail took 45 min and were disorganised. Not the staff fault but overall terrible
   

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5. b

   breen

   Sydney

   4 reviews

   2.0

   4 reviews

   Dined on November 14, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   Nice decor with good atmosphere and nice food. Service was only okay with new untrained staff but that can be overcome.
   

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6. C

   Cara

   Sydney

   1 review

   1.0

   1 review

   Dined on November 9, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Worst dining experience in a while! We booked a reservation to try the tomahawk as advertised by Yana as the main offering. When we arrived we were not told this was sold out until we went to order. From here it only got worse as we ordered our entree and main and were told 25 minutes later that they had no tuna for our entree. Instead we ordered the beef skewers which took another 15 minutes to arrive and then a further 45 minutes for our sirloin steaks! We were here a total 2.5 hours for our sitting just waiting for our food to arrive in which it was all delayed and arrived out of order, our potatoes arrived well before our mains, even the chef had to ask us what we ordered to double check. I would like to give credit to the wait staff who were amazing throughout our booking providing us with updates and their apologies, but we blame the management and systems for the poor experiences. The management offered a discount but not by much. To save yourself time and money, I don’t recommend this restaurant. If you are looking for good steak - go to La Spiaggia next door!
   

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7. N

   Niamh

   N. Ireland

   1 review

   1.0

   1 review

   Dined on November 8, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Took 30 mins from arrival for someone to give us menus and she end up giving us breakfast menus and not dinner so had to keep calling staff over to change menu then no one came to take the order for a long time. The staff were just all over the place. Potatoes came our hard / raw. The steak is not worth 60 dollars, came out small and slightly fatty. Portions were really small over all for the price. Over priced and over rated
   

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8. R

   Rosie

   Sydney

   1 review

   2.0

   1 review

   Dined on October 19, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Service was slow, we waited so long for the wait staff to bring our drinks. Bread came out really burnt, had to ask twice for the olives. We recieved our steaks but waited 10minutes for the rest of the sides to come out. Then had to ask about the scallops which was meant to be a starter. Overall food was average but wouldn't return due to poor service.
   

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9. D

   DEE

   New South Wales

   10 reviews

   3.0

   10 reviews

   Dined on October 2, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   Amazing service.. steak was cooked well but just wasn’t good steak Also sauce to be on the side
   

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10. A

    Alexandra

    Sydney

    16 reviews

    3.0

    16 reviews

    Dined on September 21, 2024

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3

    More items on menu needed Top area needs to be blocked off somehow hearing dj music and exceptional 70’s 50’s classics at the same time was putting me off
    

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