Wolfgang Puck Kitchen + Bar, The Brownwood Hotel & Spa

Review summary

1. K

   Kent

   Orlando

   1 review

   3.0

   1 review

   Dined today

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   Food as usual was excellent. Service was very poor and it appeared they were severely understaffed. Our server was not seen for 45 minutes after the meal , so went to manager Boris who gave us a $10?! Gift card. Unfortunate because the food and ambience are excellent
   

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2. J

   Joe

   Detroit

   4 reviews

   2.0

   4 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 5

   Been here several times and it’s pertinent to acknowledge that this was Christmas. Where to start… An ordered glass of wine that never came Soup served with no spoon- waited ten mins before chasing down the absent waiter for a spoon for now cold soup. A $15 bottle of water came when we simply asked for water. A supposedly “wagyu” ribeye that had stringy rubber running through it that could literally not be cut with a knife. Mediocre taste although cooked perfect medium rare. 50 min for dinner to arrive- other entree was grouper that had obviously sat in the window until it was not even Luke warm Asked to have it remade which they did. So I was finished with dinner when hers finally arrived. Tasteless grains served with the grouper seemed to not even been seasoned with salt. Manager came and apologized for the cold remade dinner and said it would be removed from the bill- this didn’t happen. We just paid due to it being Christmas and not wanting to be Scrooge on Christmas. No excuse for this when you have food runners… We live this hotel adjacent to Wolfgang Puck’s and will definitely be back - hoping this experience is a one time wreck. An overall disappointment on several fronts.
   

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3. A

   Al

   VIP

   New York City

   42 reviews

   5.0

   42 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal on Christmas Day. Thanks to all the staff who worked.
   

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4. A

   Arthur

   Tampa

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had dinner with a group of 6. Everyone enjoyed their meals and drinks. Our server Michelle was outstanding.
   

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5. O

   Olivia

   VIP

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We spent Christmas Day at Wolfgang Puck Kitchen + Bar and decided it’ll be our new tradition. We were a little unsure of eating in the bar but it ended up being the best table and service. Johnny was an incredible and attentive host, taking such great care of us. We couldn’t have had a better day, so thank you! Lots of yummy leftovers to look forward to tomorrow.
   

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6. N

   Norman

   Tampa

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One would assume that on Christmas Day the service and staff would be a bit less than normal, but they were well staffed, great service and the food was as is always terrific. A wonderful experience and terrific food!!!
   

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7. F

   Frank

   Orlando

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our third year in a row celebrating at Wolfgang Pucks with a group of eight people at Christmas. Great experience! Many places won't even take a group our size on a holiday. Pucks does, does a great job, and has become a tradition for us. The manager Nicole and Evan or waiter did a great job. Nicole, save us a place for next year!
   

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8. C

   Cole

   Tampa

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Spacious, open, modern atmosphere. The tables are large enough to accommodate all your food and are well spaced so we didn't feel cramped. Our food was top notch and the prices were comensorite with the quality of the food. The kitchen is open to the dinning room so it's a bit noisy if you sit next to it but the dinning room is quite large so you can sit away from it if it bothers you. There is also a large outdoor dining area that looked nice and has heaters for cool weather. The fried calamari was tender as was my pork chop and my dining companion's steak. There is a large selection of desserts and the warm chocolate cake with coffee ice cream and cherry crumble with vanilla ice cream were great. The staff were all friendly including the server and the manager and others that helped run the food. As you can probably tell from my review, I highly recommend this restaurant.
   

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9. K

   Kathie

   Naples

   3 reviews

   3.0

   3 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   It was my first time at Wolfgang Pucks, and overall it was a good experience. However, there were some things to be improved. I asked the waitress specifically if rare for a steak order was a cold center, and medium rare was a red center--she said yes--so I ordered my filet that way. Unfortunately, it arrived overdone with a pink center. My husband's Delmonico steak was rarer than mine, and he ordered medium. I enjoyed the Tuscan potatoes, but I was charged more than the price on the menu. I had my in-laws with me, who I invited for the dinner, so I didn't want to make a scene--I just paid the bill. My husband also suggested having salt and pepper on the table since it took 10 minutes just to get someone's attention to get black pepper for his Caesar salad.
   

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10. M

    Mary Anne

    Orlando

    1 review

    5.0

    1 review

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Ordered the Filet which was served perfectly medium & very tender…delicious! The salad was great & the cheesecake was wonderful!!! Highly recommend Wolfgang Puck for terrific service, great atmosphere & perfectly prepared food. The staff is amazing from being greeted at the door to amazing table service from Yndira R. to Manager Boris checking to make sure our experience was perfect!
    

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