Waterbar

Review summary

1. A

   Amena

   VIP

   San Francisco

   9 reviews

   2.0

   9 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   A disappointing visit after so many prior meals. Something just felt off today.
   

   WaterbarResponded today

   Thanks for the review, Amena. We're truly sorry to hear that your recent visit to Waterbar didn't meet your expectations. It's disappointing to hear that you felt a difference in the overall experience, especially since you've enjoyed your previous meals with us. We appreciate your feedback and will certainly share it with all involved. This is one visit, and when one staff member does not see to our standards being met, it affects us all-our apology. I would have been happy to redeem things while you were here. We hope you'll consider giving us another chance to impress you in the future. Best rgeards, Rich T.
   

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2. N

   Nina

   San Francisco

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Food was good, but very small portions… Had to eat again after.
   

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3. M

   Michelle

   San Francisco

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   It’s a great experience to dine in here! With a beautiful view, great food with a reasonable price and good service. It’s all worth it! Will definitely come back!
   

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   WaterbarResponded today

   Thanks for visiting us, Michelle! We're thrilled to hear that you had a great experience dining in Waterbar and enjoyed our food and service. We look forward to welcoming you back soon! Thank you, Rich T.
   

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4. J

   Jennifer

   VIP

   San Francisco

   43 reviews

   4.0

   43 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Seafood was perfection. Steak was only ok. Great service as always
   

   WaterbarResponded today

   Thank you for teh support Sharon, best, Rich T.
   

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5. J

   Jack

   VIP

   New York City

   51 reviews

   5.0

   51 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wow. Food was terrific. We had broiled oysters, crab cocktail and whole, grilled branzino. All perfect. Dessert was fine, but not at the same level as the seafood. Really good service and decent price. We’d definitely go again
   

   WaterbarResponded today

   Thanks so much and see you soon Jack! Best, Rich T.
   

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6. C

   Charlie

   VIP

   San Francisco

   25 reviews

   4.0

   25 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great time at Waterbar. Staff was very friendly and accommodating! Ambiance was fun and lovely. Food was good though kitchen didn’t seem to time it perfectly. Also some dishes were surprisingly spicy. Still good and will go back.
   

   WaterbarResponded today

   Hello Charlie, We thank you very much for the support and the details with the food, plus, the kind words for John. Please let us know if you are ever disappointed so we can remedy in the moment, Best, Rich T.
   

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7. R

   Rachel

   VIP

   San Francisco

   8 reviews

   5.0

   8 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great quality and wonderful service that was just right in level of attentiveness. I would recommend this restaurant for a celebration or work dinner.
   

   WaterbarResponded today

   Thank you so much for celebrating with us on a special night Rachel! Best, Rich T.
   

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8. P

   Peter and Deborah

   VIP

   San Francisco

   47 reviews

   5.0

   47 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of San Francisco's most interesting and beautiful restaurants serving delicious seafood. We found some deals on the wine list and all of our cocktails were flawlessly executed. Our server really made our night! We'll be back.
   

   WaterbarResponded today

   We hope all was enjoyed and thank you so much for the support Peter and Deborah! Best, Rich T.
   

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9. K

   Karen

   VIP

   San Francisco

   92 reviews

   5.0

   92 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Waterbar continues to be one of our favorites when we go into the city for a special occasion. It’s stylish without being pretentious, lively, and most importantly, delicious. We had the beet salad, the Dungeness crab tart, branzino, and black cod. All were excellent. The cod was melt in your mouth tender, and simply prepared, so the freshness could shine through.  The warm brown butter chocolate chip cookie to finish was just right.
   

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   WaterbarResponded today

   Hi Karen, We're thrilled to hear that you had another wonderful experience at Waterbar! It's wonderful to know that you enjoyed our Dungeness crab tart, branzino, and the beet salad. We're also glad that our cod was to your liking - it's a special treat for us to know we've hit the mark with our freshness and preparation. Thank you for choosing Waterbar for your special occasions and we look forward to welcoming you back soon! Best regards. Rich T.
   

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10. A

    Alan

    San Francisco

    10 reviews

    5.0

    10 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    John was great as our waiter. He took care of us and also recommended some great wine pairings!
    

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