Vidorra - Dallas

Review summary

1. N

   Nora

   VIP

   Las Vegas

   18 reviews

   5.0

   18 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I am really bummed you won’t take reservations bc wait time is crazy.
   

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2. d

   dean

   VIP

   St. Louis

   38 reviews

   5.0

   38 reviews

   Dined on January 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wow. Great food. Great service. Great experience!!’ Can t wait to go back
   

   Vidorra - DallasResponded 6 days ago

   Thank you for joining us. It was a pleasure to welcome you and we hope to have the chance to serve you again sometime soon.
   

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3. S

   Sarah

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was perfect for me and my 14 friends! Will come back!
   

   Vidorra - DallasResponded on January 6, 2025

   Thank you for dining with us. We're so excited to hear you enjoyed your meal. We welcome you back anytime.
   

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4. M

   Michael

   VIP

   Dallas

   10 reviews

   5.0

   10 reviews

   Dined on January 4, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We sat upstairs in the patio/bar area, and our servicer/bartender J was phenomenal. She was attentive, detailed, courteous, helpful, and pleasant. In fact, observing her interactions, she was this way with all of her customers. She says she normally works evenings but came in early today. She is definitely the reason for a 5 star overall rating.
   

   Vidorra - DallasResponded on January 6, 2025

   Thank you for shouting out our team member! We hope to have the opportunity to serve you again.
   

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5. l

   lance

   VIP

   Dallas

   2 reviews

   2.0

   2 reviews

   Dined on January 2, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Food was average. We had a party for 10 that we had reserved in advance and it took forever for us to be greeted. Our server was below average at best. She didn’t know the difference between cocktail napkins and the regular ones that have the silverware because the table wasn’t even fully ready when we sat down. Normally that wouldn’t bother me and I’d laugh it off but it just added to the negative experience. Server wasn’t attentive either. It took unusually long to get our food ordered and once we asked for the bill it was at least 25 mins before she brought it back to us and mind you it was a Tuesday night and there was hardly anyone there. There shouldn’t have been any reason to wait that long. I will say though I would try going again on a weekend later at night because it does seem like it could be fun I just think for some reason we had a negative experience
   

   Vidorra - DallasResponded on January 3, 2025

   Lance – Thank you for dining at Vidorra Dallas. It's disappointing to learn about the delays in service, especially considering your reservation. Providing attentive and efficient service is important to us, and we appreciate your feedback. We hope you'll give us another chance to impress you on a future visit, as we're certain we can provide you with a more positive dining experience. Thank you.
   

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6. M

   Michael

   New South Wales

   1 review

   5.0

   1 review

   Dined on December 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service and drinks. Very fast and tasty
   

   Vidorra - DallasResponded on January 2, 2025

   Thank you for your glowing recommendation, and we hope you stop by again soon!
   

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7. R

   Robert

   VIP

   Dallas

   6 reviews

   2.0

   6 reviews

   Dined on December 14, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   We’ve been here several times and unfortunately this wasn’t the best experience. The waitress was nice but she wasn’t attentive at all. Multiple things were forgotten. We received some chips and there was a hair in it.
   

   Vidorra - DallasResponded on December 18, 2024

   Robert – Thank you for returning to Vidorra Dallas. We're pleased to hear you found the waitress nice, yet it's disappointing to learn that your recent experience fell short of our usual standards. Your feedback is important to us as we aim to ensure attentive service and quality meals for our guests. Thank you for bringing this to our attention.
   

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8. D

   Debra

   VIP

   Dallas

   30 reviews

   1.0

   30 reviews

   Dined on December 13, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Disingenuous experience ~ this was our fourth visit from out of town, each time with introductions to different friends and relatives. I had reservations weeks in advance, and we promptly arrived for an early dinner before the theater. We were seated at a table that had water leaking from the overhead patio roof and were told all other tables had been reserved. We had to use a towel to catch the water the entire time while 2/3s of the restaurant remained unused. The service was sporadic and the food was subpar compared to previous visits. What a disappointment for us when we have a choice among hundreds of great Dallas establishments. Suffice it to say, there will not be a repeat visit after being disrespected from beginning to end..
   

   Vidorra - DallasResponded on December 17, 2024

   Debra – Thank you for returning to Vidorra Dallas. We're sorry to learn that your recent visit did not match your previous experiences with us. Providing outstanding service and a pleasant environment for our guests is important, and your feedback is concerning. We appreciate you taking the time to share your experience, which we'll review with our team. Thank you.
   

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9. B

   Brenda

   New York City

   1 review

   4.0

   1 review

   Dined on December 8, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Our waiter was so cool and chill, only reason I gave 4 stars was because the hostesses took forever to sit us at a table that was open since we had walked in right next to the door.
   

   Vidorra - DallasResponded on December 10, 2024

   Thank you for visiting us! We are excited to go beyond your expectations the next time you're here.
   

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10. D

    Dustin

    Dallas

    5 reviews

    2.0

    5 reviews

    Dined on December 7, 2024

    1. Overall 2
    2. Food 4
    3. Service 2
    4. Ambience 3

    The service seemed very unprepared for our party despite having had our reservation for weeks.
    

    Vidorra - DallasResponded on December 9, 2024

    Dustin – Thank you for choosing Vidorra Dallas. We're sorry to hear that the service didn't align with our standards for your visit, as providing excellent experiences for large parties is important to us. We appreciate your feedback and hope to have another chance to better serve you in the future. Thank you.
    

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