Vellore Restaurant at the Bath Spa Hotel

Review summary

1. M

   Michael

   London

   8 reviews

   vip
   4.0

   8 reviews

   Dined on November 16, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very good if not outstanding food served by competent waiters
   

   Vellore Restaurant at the Bath Spa HotelResponded 3 days ago

   Thank you for your kind words! We're thrilled to hear that you enjoyed the food and found our team to be attentive and professional. Providing an exceptional dining experience is our top priority, and your feedback motivates us to keep striving for excellence. We look forward to serving you again soon!" Regards , Management
   

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2. A

   Adrian

   Bath

   3 reviews

   5.0

   3 reviews

   Dined on November 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding food and service. I cannot find a fault, good selection of drinks and the tasting menu is definetely something special to try. Nilesh and Tellulah we're both amazing. Thank you for a wonderful experience!!!
   

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3. S

   Sanaz

   Hertfordshire

   4 reviews

   4.0

   4 reviews

   Dined on October 22, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   The beef was cooked to perfection! Sides were very tasty. Lots of options for little ones. The wine was exquisite.
   

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4. A

   Alison

   Bath

   1 review

   5.0

   1 review

   Dined on October 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Quiet atmosphere with soft background music. Venue spacious. Food delicious. Would recommend.
   

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5. OT

   OpenTable Diner

   Bath

   1 review

   5.0

   1 review

   Dined on October 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely delightful experience here! We had our wedding here and the night before went for a nice meal with afew friends. The food was delicious and fresh. We will definitely be returning. 😁 I had the hake which was really fresh and just perfect. I think I would order this again.
   

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6. S

   Susie

   London

   1 review

   2.0

   1 review

   Dined on October 1, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Sadly disappointing. We had two gluten & dairy free guests. They were poorly catered for: their afternoon tea had 2 sandwiches each to our 4, scones were so sweet they could not be enjoyed no dairy free butter or cream was offered, 2 cakes each to our 3. Waiter was inattentive & unsmiling from the outset. Poor value for £50 pp & very poor service.
   

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7. D

   Dani

   London

   1 review

   1.0

   1 review

   Dined on September 21, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Service was awful. Food was alright but cold and over priced for what it was
   

   Vellore Restaurant at the Bath Spa HotelResponded on September 24, 2024

   Thank you for sharing your feedback. I sincerely apologize for the poor service you experienced during your recent visit. This is not the standard we strive for, and I assure you we will address this with our team to prevent it from happening again. I’m also sorry to hear that your food was served cold and did not meet your expectations. We take pride in the quality of our dishes, and I regret that we fell short in delivering that. Your feedback about pricing is also valuable, and we'll certainly review this with our team. We hope you’ll give us another chance to provide the experience you deserve. Please feel free to reach out directly if you'd like to discuss further. Kind regards, Management
   

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8. A

   Anthony

   Oxford

   1 review

   5.0

   1 review

   Dined on September 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and amazing tasting food. Lovely restaurant.
   

   Vellore Restaurant at the Bath Spa HotelResponded on September 24, 2024

   Thank you so much for your kind words! We’re thrilled to hear that you enjoyed both the service and the food, and that our restaurant left a positive impression on you. Your feedback truly means a lot to our team, and we’re glad we could make your experience a memorable one. We look forward to welcoming you back soon! Best regards, Management
   

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9. K

   Katie

   Bristol

   1 review

   3.0

   1 review

   Dined on September 7, 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 1

   The only good food was the vegan lemon cheesecake
   

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10. FC

    FraserC

    Berkshire

    4 reviews

    3.0

    4 reviews

    Dined on August 28, 2024

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 2

    The setting is beautiful. The former ballroom is grand, clean and gives great ambiance. The Maitre D was excellent- could not be more helpful. The food was largely good. Some very limp broccoli let it down but a beautifully cooked steak was very good. Other staff were a little slow to react. When I asked for port with my cheese the sommelier brought out dessert wine! In all an ok experience, but at £250 for two- I won’t rush back.
    

    Vellore Restaurant at the Bath Spa HotelResponded on August 30, 2024

    Thank you for your feedback. We're pleased you enjoyed the ambiance and our Maitre D’s service. However, we apologize for the issues with the broccoli and the wine mix-up. We appreciate your comments and will address them with our team. We hope to have the chance to exceed your expectations on a future visit. Warm regards, Management
    

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