Vapiano - Carindale

Vapiano - Carindale reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. T

   Trevor

   Sunshine Coast1 review

   3.0

   Dined on March 23, 2025

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 4

   Should you have to pay for an inedible meal? Apparently you should at Vapiano. We had three food items off the menu. Two were very good, but my pasta meal was inedible. It's the first time I have ever sent a meal back in my life. The pasta was undercooked, and the sauce was very, very salty. It took so long to get the waiter's attention that my husband had finished his meal. When we got his attention he offered to have the meal remade, but we were off to the movies and didn't have the time. They offered me a free dessert to take away which I accepted because I wasn't offered a refund on the meal. I am not someone to make a fuss so I didn't take it any further. But I won't be going back because I didn't like the attitude of the staff. I don't feel that I should have had to pay for an inedible meal.
   

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2. J

   Jenny

   Brisbane2 reviews

   3.0

   Dined on March 12, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Troppo pilot gris wine selected was terrible and we sent it back. They replaced it with another selection without any issues. Meat lovers pizza was soggy in the middle. Garlic bread was delicious. Service was good on a Wednesday night.
   

   Vapiano - CarindaleResponded on March 14, 2025

   Hi Jenny, thank you for providing us with your feedback. We have passed your feedback on to our team for improvements moving forward and hope to see you back again soon 🙂
   

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3. A

   Abby

   Brisbane1 review

   3.0

   Dined on March 1, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 2

   Very noisy, couldn’t hear people speaking at my own table because tables next to and behind us were very close. It was very squishy to walk around, the noise level did not allow for an enjoyable experience. I also selected in my booking that this dinner was for my birthday, this made me think there was going to be something (special service, dessert, etc?) included or provided for us, yet there was nothing out of the ordinary. Why allow customers to select the special occasion then? The pasta was also very chewy, and not that flavourful compared to other locations. I really enjoy the food at the city or gold coast locations, but Carindale wasn’t the same quality unfortunately. My family and I will not be returning to this location.
   

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4. S

   Stephen

   Brisbane1 review

   4.0

   Dined on November 2, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   The food overall is good but one of the dish taste too salty but immediately to change the new one by FOH staff! Service is good and always smiley face in restaurant and can see customers all enjoy dinning here! 😊
   

   Vapiano - CarindaleResponded on November 14, 2024

   Hi Stephen, thank you for providing us with your feedback. We have passed your feedback on to our team for improvements moving forward and hope to see you back again soon 😊
   

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5. OT

   OpenTable Diner

   Brisbane1 review

   4.0

   Dined on August 15, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Had a lovely evening, staff were fabulous and food was enjoyed. Only downside was that they only took card payments which then incurred a surcharge. Had members of our party disgruntled that they couldn’t use cash.
   

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6. OT

   OpenTable Diner

   Brisbane1 review

   5.0

   Dined on July 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great attention to customer us. Explained sizes of meals. Were great with granddaughter keep it up
   

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7. OT

   OpenTable Diner

   Brisbane1 review

   5.0

   Dined on June 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My daughter loves having her birthday lunch with friends here. Staff were excellent and so kind to give her a tiramisu and sing happy birthday! 🥳
   

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8. OT

   OpenTable Diner

   Brisbane1 review

   5.0

   Dined on June 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely beautiful my whole family like and enjoyed very much. We have never been to Vapiano before now. 100% will definitely be coming back.
   

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9. OT

   OpenTable Diner

   Brisbane1 review

   4.0

   Dined on June 6, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food came out quick which was good when you have little kids overall it was a good experience
   

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10. OT

    OpenTable Diner

    Brisbane1 review

    5.0

    Dined on May 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Fab service and food was great. We went for a birthday dinner and staff made my daughter feel special and gave us a complimentary dessert to share which was a lovely touch. Thank you.
    

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