Twin Owls Steakhouse

Review summary

1. M

   Michael J

   Denver

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   The steaks were not cooked to our 'medium' desire. They came out really rare so we took them home and microwaved them to the 'medium' we prefer. The 'extras' such as mashed potatoes were small in proportion. If you are going to pay that much for a couple of fork-full, ... The bread they brought out was very hard ... through and through. Couldn't eat it. Okay place but not worth the money.
   

   Twin Owls SteakhouseResponded 1 day ago

   Hey Michael, we're sorry to hear that the steaks weren't cooked to your liking and that the portion sizes of our sides were underwhelming. Your feedback is important as it helps us improve our offerings. Would you mind sharing more details with us via email at info [at] twinowls.net? We value your insights and hope to make things right for your next visit. Thank you for taking the time to share your experience with us, and we look forward to hearing from you soon.
   

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2. A

   Andy

   Minneapolis

   2 reviews

   5.0

   2 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We try to get to Twin Owls whenever we are in Estes Park. The food is always good and wait staff is very friendly.
   

   Twin Owls SteakhouseResponded on November 12, 2024

   Andy, we're thrilled to be your go-to spot in Estes Park! Your kind words mean the world to us, and we can't wait to see you again on your next visit. Thank you for your continued support!
   

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3. N

   Nicole

   Denver

   6 reviews

   5.0

   6 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful spot with amazing food. Serg was a great server!
   

   Twin Owls SteakhouseResponded on November 12, 2024

   Nicole, we're thrilled that you enjoyed the beautiful spot and amazing food! It's wonderful to hear that Serg provided great service during your visit. Thank you for your kind review and we look forward to welcoming you back for more memorable dining experiences!
   

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4. OT

   OpenTable Diner

   Denver

   1 review

   5.0

   1 review

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I had a wonderful experience at Twin Owls Steakhouse! Every employee we encountered was gracious and accommodating, and our server was superior! For such a large room you might think it could be a little cold and uninviting, but just the opposite was true… The exposed beams and beautiful lighting made for such a comfortable ambience... We enjoyed filet mignon and prime rib, both cooked perfectly! We had a delightful conversation with the owner at our table, discussing the beautiful venue and the attached bed-and-breakfast. We will definitely visit again the next time we're in Estes Park!
   

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   Twin Owls SteakhouseResponded on November 12, 2024

   We're thrilled to hear that you and your husband had a wonderful experience with us! It's fantastic that you enjoyed the ambiance and the delicious filet mignon and prime rib. We take pride in our attentive service and it's great to hear that it was superior throughout your visit. Your kind words mean the world to us, and we can't wait to welcome you back for another delightful dining experience!
   

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5. G

   Glen

   Kansas City

   5 reviews

   4.0

   5 reviews

   Dined on November 8, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Steak was great! Old fashioned was sub par for the price range for sure. Desert was very good, standard but really good- chocolate cake and carrot cake. Ambiance was nice, with live classical style guitar- well done James! Staff were polite and welcoming.
   

   Twin Owls SteakhouseResponded on November 11, 2024

   Thank you for sharing your dining experience with us, Glen! We're thrilled that you enjoyed the steak and the desserts. We appreciate your kind words! Looking forward to serving you again soon for an even better experience!
   

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6. R

   Roxanna

   Chicago

   1 review

   5.0

   1 review

   Dined on November 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the wine to the appetizer, main course and dessert, everything was delicious! Our weather was knowledgeable and friendly.
   

   Twin Owls SteakhouseResponded on November 9, 2024

   Roxanna, your glowing review truly warms our hearts! We're thrilled that you enjoyed every aspect of your dining experience with us, from start to finish. Thank you for your kind words about our staff as well. We can't wait to have you back for more delectable meals and wonderful times!
   

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7. B

   Barbara

   Denver

   17 reviews

   5.0

   17 reviews

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Seeing the elk meander down the hill while eating delicious food was an unexpected and wonderful experience! The views were amazing and food was outstanding!
   

   Twin Owls SteakhouseResponded on November 4, 2024

   Barbara, we're thrilled to hear that you had such a memorable dining experience with us! Thank you for sharing your wonderful review - we can't wait to welcome you back for more outstanding meals!
   

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8. B

   Barb

   Des Moines

   3 reviews

   4.0

   3 reviews

   Dined on October 27, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Beautiful setting and great service. Two of our meals were excellent, the prime rib wasn't very good this time. We won't be ordering it again. Luckily, there are lots of other delicious options on the menu.
   

   Twin Owls SteakhouseResponded on October 30, 2024

   Thank you for your kind review, Barb! We're thrilled to hear that you enjoyed most of your meals with us. We appreciate your feedback on the prime rib and we'll make sure to address this issue. We hope to see you back soon to try out some of our other delicious menu options!
   

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9. S

   Sarah

   Denver

   5 reviews

   vip
   2.0

   5 reviews

   Dined on October 27, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 5

   I expected much more from this high-end steakhouse, especially given the premium pricing. For starters, I was disappointed to find that the side portions were very small considering the cost. The mashed potatoes, priced at around $6-8, arrived in a portion size more akin to an ice cream scoop, which felt stingy for the price. Our experience with the service was also below expectations. Our server was inattentive; we repeatedly had to ask for water refills, and she left empty wine bottles and dishes on the table without clearing them. For a large party of eight, the service felt far from attentive, yet we were required to leave a 20% gratuity. Given the lack of care in service, this automatic charge felt unwarranted. Overall, for a restaurant with a reputation for high standards, this visit was underwhelming, especially for what we paid.
   

   Twin Owls SteakhouseResponded on October 28, 2024

   Hi Sarah, we're truly sorry that your recent experience didn't meet the high standards we aim for. Your feedback on portion size and service is invaluable to us in improving our offerings. If you could kindly share more details with us via email at info@twinowls.net, it would be greatly appreciated. We value your insights and hope to make things right for you in the future. Thank you for taking the time to reach out, and we look forward to hearing from you soon.
   

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10. PC

    PeterC

    Denver

    3 reviews

    4.0

    3 reviews

    Dined on October 27, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    Good, but not great, which is disappointing when you are paying for great. And most of it was, but the steak dinner is the coup de grace of the meal… and when you do not get what you ordered, well that is a bad miss at what should be a no mistakes restaurant. Extra disappointment that this was a 60th birthday you had to leave with a little bit less than what you looked forward to.
    

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    Twin Owls SteakhouseResponded on October 30, 2024

    Peter, we sincerely apologize for any disappointment you experienced during your special birthday celebration with us. Your feedback is incredibly valuable to us, and we are committed to making things right for your next visit. Thank you for sharing your experience, and we hope to have the chance to wow you with a flawless dining experience in the future.
    

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