Tupelo Honey - Franklin

Review summary

1. G

   Gwen

   Nashville

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Harvest bowl Fried Chicken Desert duo All so good!
   

   Tupelo Honey - FranklinResponded 1 day ago

   Wow, thank you for such a wonderful review! We strive to exceed our guest expectations and offer signature service to everyone that dines with us. We look forward to hosting you again soon! Thanks, FOH Management
   

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2. T

   Tracy

   Nashville

   2 reviews

   4.0

   2 reviews

   Dined on December 9, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Loved the entire experience. Would loved it if the Brussels Sprouts were crispier. Fried Green Tomatoes were the best of everything I ordered. Chicken & Waffles were great, but should come with a side dish (fries). The service was great. She was very attentive with drinks.
   

   Tupelo Honey - FranklinResponded 5 days ago

   Hey Tracy! Thank you for taking the time to leave us a review! We are pleased to hear that you enjoyed your dining experience. Please join us again for brunch, lunch, or dinner service! Thanks, FOH Management
   

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3. T

   Tiffany

   Nashville

   11 reviews

   5.0

   11 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is one of our go to spots for brunch and it never disappoints. Our server was great and very friendly. We loved the manager's vibe as well as she was very engaging.
   

   Tupelo Honey - FranklinResponded 5 days ago

   Wow, thank you for such a wonderful review! We strive to exceed our guest expectations and offer signature service to everyone that dines with us. We look forward to hosting you again soon! Thanks, FOH Management
   

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4. A

   Amber

   Memphis/West TN

   1 review

   4.0

   1 review

   Dined on December 7, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We enjoyed everything. The pimento dip and fried pickles were excellent. I ordered the Asheville hot chicken ranch melt and it was not that great. The chicken had zero seasoning or flavor. Fiancé got the fried chicken and it was fantastic.
   

   Tupelo Honey - FranklinResponded 5 days ago

   Thank you for your review! We appreciate you dining with us and look forward to hosting you again! Thanks, Front of House Management
   

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5. J

   Jennifer

   Charleston

   1 review

   5.0

   1 review

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience! Quiet ambiance and delicious food! In and out in 40 minutes! Recommend the grits and breakfast potatos!
   

   Tupelo Honey - FranklinResponded 5 days ago

   Hey Jennifer! Thank you for taking the time to leave us a review! We are pleased to hear that you enjoyed your dining experience. Please join us again for brunch, lunch, or dinner service! Thanks, FOH Management
   

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6. D

   Deb

   San Antonio

   5 reviews

   5.0

   5 reviews

   Dined on December 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food. Great service. Not crowded. Fried green promotes are a must.
   

   Tupelo Honey - FranklinResponded 5 days ago

   Hey Deb! Thank you for taking the time to leave us a review! We are pleased to hear that you enjoyed your dining experience. Please join us again for brunch, lunch, or dinner service! Thanks, FOH Management
   

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7. M

   Munyette

   St. Louis

   18 reviews

   vip
   2.0

   18 reviews

   Dined on December 3, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   We waited over an hour for our food to come out. We had reservations and the restaurant was not staffed to accommodate our party.
   

   Tupelo Honey - FranklinResponded on December 6, 2024

   Hi, We're really sorry to hear about your recent experience at Tupelo Honey - Franklin. It's disappointing to know that we didn't meet your expectations, especially with the long wait time and the unavailability of our staff during your reservation. We understand how frustrating it must have been for you. We're constantly working to improve our service, and your feedback is invaluable in that process. We hope you'll give us another chance to provide you with the service and dining experience you deserve. Best, The Management Team
   

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8. A

   Arthur

   Nashville

   4 reviews

   5.0

   4 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great time as always at Tupelo Honey. Get the Biscuits for a Cause. A great appetizer!
   

   Tupelo Honey - FranklinResponded on November 30, 2024

   Hi Arthur! Thank you so much for your wonderful review and for choosing Tupelo Honey! We're thrilled to hear that you enjoyed our Biscuits for a Cause and found them to be a great appetizer. It's always our pleasure to make your dining experience memorable. We look forward to serving you again soon. Thank you, FOH Management
   

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9. J

   JoAnn

   Nashville

   11 reviews

   vip
   3.0

   11 reviews

   Dined on November 24, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Be prepared to wait for a while for your food and drinks. Other than speed of service, the server was attentive. We had to ask for silverware and later added biscuits because our food took so long. We were there for lunch. The pumpkin bisque and salad was tasty.
   

   Tupelo Honey - FranklinResponded on November 25, 2024

   Thank you for sharing your experience with us. We apologize for the delay in your food and drinks, and we understand how important timely service is. We're glad to hear that our server was attentive and that you enjoyed the pumpkin bisque and salad. We also appreciate your patience in waiting for silverware and biscuits, and we’ll work on improving our efficiency to avoid these issues in the future. Your feedback helps us improve, and we hope to provide a faster and more seamless experience on your next visit. Thank you, FOH Management
   

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10. D

    David

    Nashville

    4 reviews

    vip
    3.0

    4 reviews

    Dined on November 24, 2024

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 4

    took about 50 minutes to receive our food, I believe the waitress forgot to enter our order...after about 40 minutes she came to the table and said "I think they're just waiting on your potatoes" but 10 minutes later the potatoes came out cold and not fresh at all, and her other table that was seated about 20 minutes after us got their food about 3 minutes later. I would've given the food less stars but my husband really enjoyed his and my chicken sandwich was good.
    

    Tupelo Honey - FranklinResponded on November 25, 2024

    Thank you for sharing your feedback. We sincerely apologize for the delay in your meal and the oversight with your order. We understand how frustrating it must have been to wait longer than expected, especially when the food wasn't served at the proper temperature. We're glad to hear that your husband enjoyed his meal and that your chicken sandwich met your expectations, but we do take your concerns seriously. We will address the issue with our team to ensure better communication and faster service moving forward. We truly appreciate your understanding and hope you'll consider giving us another chance to provide a better experience next time.
    

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