Tulum Prime

Review summary

1. M

   Monique

   Fort Lauderdale

   15 reviews

   vip
   4.0

   15 reviews

   Dined on November 15, 2024

   1. Overall 4
   2. Food 3
   3. Service 2
   4. Ambience 4

   Service was incredibly slow but the wait staff seemed pleasant. Drinks took forever to make it to our table from the bar on both rounds of beverages that we ordered. I happened to arrive on ladies night and was told drinks were two for one until 8pm but after receiving the bill I was charged full price for both drinks. The restaurant is really nicely decorated and seemed to have a good vibe but due to the poor service, and mind you they were not busy when we arrived at 6:30 pm, I doubt I will return to this establishment.
   

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2. E

   Erica

   Miami

   1 review

   3.0

   1 review

   Dined on September 28, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   I had too high expectations for dinner. Food was subpar sadly. Even the salsa tasted off. Drinks were too sweet even after telling our server we didn’t want them sweet. Ambiance was nice with reggaeton playing at a good enjoyable volume but not too loud so we could still hold a conversation.
   

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3. K

   Kadiejah

   Cancun

   1 review

   5.0

   1 review

   Dined on September 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved it! Food was delicious! Energy and vibe was right. Persons were dancing ! Felt like I was in Tulum
   

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4. C

   Christina

   Jacksonville

   8 reviews

   1.0

   8 reviews

   Dined on September 7, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Food wasn’t terrible, but not amazing for the prices on the menu. Service was insanely slow! By 7 PM, it turns into a club with a DJ, music so loud, you have to shout to be heard, and blinding lights. Not worth the money or time.
   

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5. G

   GISELLE

   London

   10 reviews

   5.0

   10 reviews

   Dined on August 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful restaurant, great food and fun atmosphere! Wish more people would find out about this fun restaurant!
   

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6. C

   Chris

   Miami

   1 review

   5.0

   1 review

   Dined on August 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this place, food is great and such a great time
   

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7. F

   Farrah

   Fort Lauderdale

   1 review

   3.0

   1 review

   Dined on August 4, 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   Brunch options limited food was cold. Based on the buffet option one would think you have the available to get your own food but you had to order and wait for it to come.
   

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8. OT

   OpenTable Diner

   Fort Lauderdale

   1 review

   5.0

   1 review

   Dined on August 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is my second time at Prime Tulum and I had a blast! The food was good, service was excellent and the ambient in general enjoyable! I had the same waitress both time and she is amazing! Thank you for a great time and service!
   

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9. AJ

   ArleneJ

   New York City

   2 reviews

   1.0

   2 reviews

   Dined on July 1, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   I had made dinner reservations for a birthday and first time being there. Restaurant was not empty. The waiter was great and very apologetic for the issue in the kitchen. There was only one cook, food took longer than expected. I had to ask why the delay on food coming out. I was told it will come out soon after waiting another 15min for the food. one if my guess who was Vegan ask for a salad. The salad was brought out wrong plus part of her dinner order was missing. The rice that came out with the meals was cold. Management didn't come to the table to apologize. Only the waiter did. Some of the food was remove since we got it wrong or never came out till we said we did not want. Place inside nice very poor service when it comes to the kitchen. Not sure I will be coming back
   

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10. OT

    OpenTable Diner

    Fort Lauderdale

    1 review

    1.0

    1 review

    Dined on June 16, 2024

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 2

    The place has really nice decor but the food sucks. The starter chips were stale, some of the drinks on the menu weren’t available. All the food came out at different times even though the place was empty. When the food came out it was cold and just didn’t seem good quality. The steak in the tacos was super dry and over cooked, definitely not worth $6 a taco. We ordered a few items on the menu and nothing was outstanding, even the Guac was bland. I wish I read the reviews prior of going, i would’ve have saved the disappointment and money.
    

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