Tucci's - Dublin

Review summary

1. M

   Marilee VIP

   Columbus111 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent Four Seasons Patio. Was easy to talk with my friend. Great choices of salads, sandwiches and desserts.
   

   Is this helpful?

2. OT

   OpenTable Diner VIP

   Columbus4 reviews

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Bones in my fish many, ordered something different and was under cooked and presentation was poor. Drinks were late always got a salad before my wine.
   

   Tucci's - DublinResponded 2 days ago

   Thank you for sharing your feedback with us. We’re truly sorry to hear about the issues you experienced with your meal, from the bones in the fish to the undercooked dish and poor presentation. We also apologize for the delay in your drinks and the order of service — this is certainly not the experience we want to provide. We take your concerns seriously and will be addressing these issues with both our kitchen and service teams to ensure improvements moving forward. We truly appreciate your feedback and hope you’ll consider giving us another opportunity to provide a better experience.
   

   Is this helpful?

3. P

   Paul

   Cleveland2 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Ambience location service was good and deserves 4 stars. This was a celebration of my birthday we travelled from Cleveland and was recommended. Evrything was good as mentioned above. I had the halibut special and sad to say it was very disappointing for a small halibut at $50 it was bland. My husband had the rib eye it was moist but it didn’t taste as great paired with how much it was at $70. We don’t mind the price but it should be up to par at that price point. Very disappointed.
   

   Tucci's - DublinResponded 3 days ago

   Thank you for your feedback, and we’re sorry to hear that your birthday celebration didn’t meet expectations. We appreciate your kind words about the service and atmosphere, and we’re glad Kimberly took great care of you. However, we regret that the food didn’t meet the high standards we strive for, especially at the price points. It’s disappointing that this wasn’t shared with the manager on-site, as we would have gladly addressed the issues immediately to ensure a better experience. We take your comments seriously and will address them with our kitchen team to improve the quality of our dishes. We hope you'll consider giving us another chance in the future to provide you with a better experience.
   

   Is this helpful?

4. B

   Bobbe VIP

   Columbus87 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Clam chowder was probably the best I’ve had outside of the northeast! Flatbreads could have been cooked longer so the bread was crispy. Service was great and the ambiance cannot be beat ( eat your heart out Cameron 😊)
   

   Tucci's - DublinResponded 3 days ago

   Thank you for the wonderful feedback, Bobbe! We’re so happy to hear you enjoyed the clam chowder — it’s great to know it stood out as one of the best outside the northeast! We also appreciate your thoughts on the flatbreads, and we’ll work on ensuring they’re cooked just right for a crispy finish. We’re glad the service and ambiance made a positive impact, and we look forward to welcoming you back soon for another great experience!
   

   Is this helpful?

5. C

   Cristobal

   Cleveland3 reviews

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   Food was late and then cold. Surprised as previous excellent ratings.
   

   Tucci's - DublinResponded 5 days ago

   Thank you for sharing your feedback, and we’re truly sorry to hear that your recent experience didn’t meet the standards we strive for. We understand how frustrating it is to receive cold food after a delay, and this is certainly not the experience we aim to provide. We will be addressing this with our kitchen and service teams to ensure that future orders are prepared and delivered promptly. We appreciate your feedback and hope to have the chance to make it right on your next visit.
   

   Is this helpful?

6. G

   Gerard VIP

   Columbus15 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and atmosphere are always excellent. We usually skip desert at dinner - but tonight had the chocolate lava cake, tiramisu, and some desert wine. Amazing.
   

   Tucci's - DublinResponded 5 days ago

   Thank you so much for your wonderful feedback! We’re thrilled to hear that the food and atmosphere continue to exceed your expectations. It’s great to know that you enjoyed the chocolate lava cake, tiramisu, and dessert wine — we’re glad you decided to treat yourselves to dessert! We’re lucky to have amazing guests like you, and we truly appreciate your continued support. We look forward to welcoming you back for many more great nights!
   

   Is this helpful?

7. K

   Kathleen VIP

   Columbus24 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   It was a beautiful sunny day, but the air was very cool. Was surprised when the large windows were open. Appreciated the staff closing the windows.
   

   Tucci's - DublinResponded 5 days ago

   Thank you for sharing your feedback! We’re glad to hear you had a beautiful day with us and appreciate your patience when the windows were open. We’re happy our staff was able to adjust the environment to make you more comfortable. We look forward to welcoming you back soon for another enjoyable experience, Kathleen!
   

   Is this helpful?

8. WG

   WendyG VIP

   Columbus3 reviews

   5.0

   Dined on March 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Your food is superb your waitstaff is exceptionally professional and every time we eat at your restaurant about every two weeks we are thoroughly happy and satisfied. We especially enjoy being served by Jeremy.
   

   Tucci's - DublinResponded 3 days ago

   Thank you so much for your kind words! We’re thrilled to hear that you consistently enjoy your dining experience with us. It’s wonderful to know that both the food and our waitstaff, especially Jeremy, have made such a positive impression. We truly appreciate your continued support, and we look forward to welcoming you back every time!
   

   Is this helpful?

9. OT

   OpenTable Diner

   Columbus2 reviews

   5.0

   Dined on March 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I came here for my birthday with my Family. It was delicious. Our Server Kristie did an amazing job and we will definitely return
   

   Tucci's - DublinResponded 7 days ago

   Thank you so much for choosing Tucci's - Dublin to celebrate your special day! We're thrilled to hear that you and your family enjoyed your visit. It's wonderful to know that our food and service lived up to your expectations. We appreciate your kind words and look forward to welcoming you and your family back for many more memorable experiences. Best Regards, The Management Team
   

   Is this helpful?

10. V

    Vickie VIP

    Columbus38 reviews

    3.0

    Dined on March 9, 2025

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 4

    The food portions have gotten smaller, and the prices have increased. Service was a bit off; wine took a long time to come out and the salad was forgotten.
    

    Tucci's - DublinResponded on March 11, 2025

    Thanks for visiting us, Vickie. We appreciate your feedback and are sorry to hear that our food portions and service didn't meet your expectations. We strive to provide our guests with a memorable dining experience and we're sorry if we fell short this time. We also note your comment about the wine and will work on improving our service speed. We hope to have the opportunity to serve you better in the future.
    

    Is this helpful?