True Food Kitchen - The Falls

Review summary

1. B

   Beth

   Miami

   16 reviews

   2.0

   16 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   The kitchen had very slow service. The pancakes were not very good and the salads were not tasty. The coffee was served without milk and I had to wait quite a while for it to arrive. We were pretty disappointed.
   

   True Food Kitchen - The FallsResponded today

   Thank you for your feedback, Beth. We're sorry to hear about the slow service and your disappointment with the food and coffee; we'll address these issues with our team to improve.
   

   Is this helpful?

2. OT

   OpenTable Diner

   VIP

   Fort Lauderdale

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   We went today and I have to say the food was amazing. Everyone truly enjoyed the food, but the service was another story. We had NOTHING to drink for about 45 minutes.. Food runners didn’t know what they were bringing out .. table wasn’t cleared before dessert was coming out.. we sat there waiting for another 30 mins for our tab. The list goes on.. if you go, just go with a lot of patience
   

   True Food Kitchen - The FallsResponded today

   Thank you for your feedback. We're glad to hear you enjoyed the food, but we apologize for the service issues you experienced and will work on improving.
   

   Is this helpful?

3. F

   Flavia

   Fort Lauderdale

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 5

   We were a large group including kids. Server never smiled, made mistake and never apologized. Service was very slow. Menu needed more kids variety. Overall food was good and fresh.
   

   True Food Kitchen - The FallsResponded today

   Thank you for your feedback, Flavia. We're sorry to hear about the service issues and lack of kids' menu variety; we'll address these concerns with our team to improve.
   

   Is this helpful?

4. K

   Kayla

   Miami

   1 review

   5.0

   1 review

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great experience at brunch today! Our server Remi was super thoughtful in how he engaged with our lingering table - we never felt rushed or bothered, and he handled every request with care and attention to detail. The avocado toast is one of my new favorite dishes, just the right amount of kick! And the cocktails were spot on - delicious and lots to choose from.
   

   • 
   • 

   True Food Kitchen - The FallsResponded on January 6, 2025

   Thank you for your wonderful review, Kayla! We're thrilled to hear you enjoyed Remi's thoughtful service, the avocado toast, and the delicious cocktails. We hope to see you again soon!
   

   Is this helpful?

5. OT

   OpenTable Diner

   VIP

   Alabama

   16 reviews

   5.0

   16 reviews

   Dined on January 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a great spot! We went for happy hour and the meatloaf sliders were DELISH! Make sure to ask for Remy- he was AWESOME!
   

   True Food Kitchen - The FallsResponded on January 6, 2025

   Thank you for your wonderful review! We're thrilled to hear you enjoyed the meatloaf sliders during happy hour and Remy's awesome service. We hope to see you again soon!
   

   Is this helpful?

6. b

   bindu

   Greater Boston

   1 review

   2.0

   1 review

   Dined on December 30, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 1

   We were made to sit outside…. Sitting chairs were wet.. place with water puddle… Soup was not hot! They did not have staff to clean the tables on the other side
   

   True Food Kitchen - The FallsResponded on December 31, 2024

   Thank you for your feedback, Bindu. We're sorry to hear about the seating and soup issues; we'll address these concerns with our team to improve.
   

   Is this helpful?

7. r

   rob

   Miami

   3 reviews

   5.0

   3 reviews

   Dined on December 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I will definitely return to this establishment- the food was delicious, the ancient grains bowl was enough to share along with “ sourdough “ pizza.
   

   True Food Kitchen - The FallsResponded on December 30, 2024

   Thank you for your wonderful review, Rob! We're thrilled to hear you enjoyed the delicious food, especially the Ancient Grains Bowl and sourdough pizza. We look forward to seeing you again soon!
   

   Is this helpful?

8. K

   Kathy

   VIP

   Toronto

   7 reviews

   5.0

   7 reviews

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We dined outside and enjoyed fresh salads and amazing edamame guacamole! The servers are friendly and it’s a great place to meet friends for lunch.
   

   True Food Kitchen - The FallsResponded on December 15, 2024

   Thank you for your wonderful review, Kathy! We're thrilled to hear you enjoyed the fresh salads, edamame guacamole, and friendly service. We hope to see you again soon for another lunch with friends!
   

   Is this helpful?

9. J

   Jesse

   VIP

   Fort Lauderdale

   9 reviews

   5.0

   9 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Amazing service and food. Cannot wait to go back again.
   

   True Food Kitchen - The FallsResponded on December 10, 2024

   Thank you for your wonderful review, Jesse! We're thrilled to hear you enjoyed the amazing service and food. We hope to see you again soon!
   

   Is this helpful?

10. J

    J.A.

    Coastal Georgia

    8 reviews

    2.0

    8 reviews

    Dined on December 8, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3

    Went for brunch. We ordered four dishes of which two were not enjoyable, one was too sweet (muffins). This was brunch and my first time so I will not be returning. The service was on the deplorable side. Apathetic waitress with no training on food service apparently. We waited long to get the bill, the muffins were cold right out of the freezer (I was expecting fresh ones!), the blueberry pancakes were a mess. When food is vegan and Gluten free it does not have to suck, but people will continue to think veganism is bland if this level of blandness keeps being sold. The prices are not outrageous but for taking into account this is a mall, the service was meh and a large % of the order was left uneaten, it was a waste of money. Also, we had taken the care to reserve and mentioned birthday celebration in the notes but didn’t even get a comment or nod about that, much less a piece of cake. Also, I wanted to try the sourdough bread and I had to place an order for one thin slice cut in two for which they charged 1.50. Really? Two of the orders were large plates, only one came with one thin piece of bread. Disappointing. Maybe it’s a good place for happy hour drinks though 3-6 pm seems an oddly early time for alcohol.
    

    True Food Kitchen - The FallsResponded on December 10, 2024

    Thank you for sharing your detailed feedback, J.A. We're sorry to hear about your disappointing brunch experience and the service issues you encountered; we'll address these concerns with our team to improve.
    

    Is this helpful?