True Food Kitchen - Biltmore

Review summary

1. S

   Sathya

   Phoenix

   3 reviews

   3.0

   3 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Service was good. Food was average. Maybe it is just inflation today, but I felt the food quality was not a good value.
   

   True Food Kitchen - BiltmoreResponded today

   Thank you for your feedback, Sathya. We're glad you enjoyed the service and will work on improving the value and quality of our food.
   

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2. R

   Rashaun

   Phoenix

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   One of my fave spots now………………………………………………………………:.
   

   True Food Kitchen - BiltmoreResponded today

   Thank you for your review, Rashaun! We're thrilled to be one of your favorite spots.
   

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3. C

   Charlotte

   Phoenix

   7 reviews

   4.0

   7 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Being Valentines Day I feel a flower or heart candle or something on the tables would gave been very nice. Heart shaped cookies!! Very thoughtless!!!
   

   True Food Kitchen - BiltmoreResponded today

   Thank you for your feedback, Charlotte. We appreciate your suggestions for Valentine's Day enhancements and will consider them for future occasions.
   

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4. A

   Andrew

   VIP

   Phoenix

   22 reviews

   5.0

   22 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great menu with a wide variety of items for any taste. A substantial number of vegetarian and Vegan items.
   

   True Food Kitchen - BiltmoreResponded today

   Thank you for your review, Andrew! We're happy to hear you enjoyed our menu's wide variety and appreciated the substantial vegetarian and vegan options.
   

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5. M

   Mike

   VIP

   Phoenix

   76 reviews

   5.0

   76 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great lunch with my beautiful wife and awesome son. Very healthy food options and a nice patio area, thank you.
   

   True Food Kitchen - BiltmoreResponded 2 days ago

   We're happy to hear you enjoyed a healthy lunch with your family, Mike! Thank you for your kind words about our patio area.
   

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6. M

   Melissa

   VIP

   Phoenix

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 5

   I was excited to try this place based on the commercials. The food looked great in the commercials. I arrived and I loved the ambiance and decor. The service was quick and professional. I ordered the pork tenderloin and once it arrived it was bland and had no flavor. The side of vegetables was tiny and the mashed potatoes were cold. Open table lists their entrees are $30 or less which is not accurate, the pork tenderloin is over $30. I don’t mind paying over $30 but the quality wasn’t there, bland meat and small sides. I won’t be back.
   

   True Food Kitchen - BiltmoreResponded 2 days ago

   Thank you for taking the time to share your feedback. We're glad to hear you enjoyed our ambiance, decor, and service, but we're truly sorry to hear that your meal did not meet expectations. We do want to clarify that we don't actually have a pork tenderloin on our menu—perhaps there was a mix-up, as we do offer a steak tenderloin. Regardless, no matter the dish, it should always be flavorful and served at the right temperature, and we apologize if that wasn't the case during your visit. We also appreciate your feedback on portion sizes and pricing and will review these concerns with our team. We strive to provide a great dining experience for every guest, and we regret that we fell short for you. If you'd be open to giving us another try, we'd love the opportunity to make it right. Thank you again for your review, and we appreciate your time.
   

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7. D

   Daniel

   VIP

   Phoenix

   8 reviews

   2.0

   8 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Do not order the soup salad lunch special unless you want to starve yourself. Portions ridiculously small yet still pricey.
   

   True Food Kitchen - BiltmoreResponded 4 days ago

   We apologize for the disappointment with the lunch special, Daniel. Thank you for your feedback, and we will work on improving this aspect.
   

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8. M

   Michael

   Unspecified

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great dinner choices. As a Celiac individual they have many choices which is not always common. Food was great tasting and a great value. The servers made sure the kitchen knew about the allergy of Gluten Free. Enjoyed the atmosphere.
   

   True Food Kitchen - BiltmoreResponded 5 days ago

   We're glad you enjoyed the dinner choices and felt accommodated with our gluten-free options, Michael! Thank you for sharing your positive experience and appreciating our attentive service.
   

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9. M

   Marie

   Phoenix

   10 reviews

   5.0

   10 reviews

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and drinks. We need this restaurant in GoodYear, Az.
   

   True Food Kitchen - BiltmoreResponded on February 8, 2025

   We're thrilled to hear you enjoyed the food and drinks, Marie! Thank you for your feedback, and we'll keep your location suggestion in mind.
   

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10. J

    Jessica

    Phoenix

    6 reviews

    4.0

    6 reviews

    Dined on February 7, 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 2

    Very dark outside, could not read menu. Brought appetizers but no plates to share.
    

    True Food Kitchen - BiltmoreResponded on February 8, 2025

    Thank you for your feedback, Jessica. We apologize for the inconvenience with the lighting and missing plates; we'll work on improving these aspects for a better experience next time.
    

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