True Food Kitchen - Pasadena

Review summary

1. g

   gary VIP

   Los Angeles33 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Service was slow, though she was busy. It was a while before our server took our drink order. A good 25% of the menu was not available the night we were there. Do not go on a Sunday. We were a party of 6. It took a while for the food to come out of the kitchen. When it did, only 3 of us got our food. About 10 minutes later, 2 more came out. The 3rd (the easiest one of the bunch) finally came out 5 min after that. The entire table should come out all at once. This is the kitchen’s fault, and management needs to correct this. Not the first time this has happened here, even when it’s just the two of us. Server did not check up on us and never asked if we needed more drinks. The food is delicious. Employees need to get their act together.
   

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2. OT

   OpenTable Diner

   Los Angeles1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service and food was great! Always a good atmosphere!
   

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3. a

   allen VIP

   Las Vegas8 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great location. Food was excellent. We had salad, pasta and pizza. Our dog enjoyed the ambience.
   

   True Food Kitchen - PasadenaResponded 7 days ago

   Thank you for your wonderful review, Allen! We're happy to hear you enjoyed the excellent food and that your dog appreciated the ambiance.
   

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4. J

   Jill

   Los Angeles2 reviews

   5.0

   Dined on February 25, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   We always like the restaurant but they Need to play better music!!!
   

   True Food Kitchen - PasadenaResponded on February 26, 2025

   Thank you for your feedback, Jill! We're glad you enjoy the restaurant and appreciate your input on the music.
   

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5. C

   Christina VIP

   Orange County7 reviews

   4.0

   Dined on February 23, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Overall, we enjoyed the afternoon. Food was good server was nice and knowledgeable but the service was bit delayed.
   

   True Food Kitchen - PasadenaResponded on February 26, 2025

   Thank you for your feedback, Christina. We're happy to hear you enjoyed the food and appreciated our server's knowledge, and we apologize for the delay in service; we'll work on improving this aspect.
   

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6. C

   Connie VIP

   Los Angeles2 reviews

   1.0

   Dined on February 22, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   Our drinks took at least 20 minutes to get. The hummus was good, I’d get that again. My soup lacked flavor and the cocktails tasted watered down. When he finally brought out our drinks, we had specifically requested salt on the margaritas and there was no salt. When we was time to order dessert, we ordered a chocolate chip cookie with ice cream. They brought it out without the ice cream. The service was just lacking all night. We will not return.
   

   True Food Kitchen - PasadenaResponded on February 28, 2025

   Hello Connie, looks like we let you down last visit. Although it's tough to hear, we appreciate it when our guests take the time to give us some feedback. Hoping you will give us another chance so we can replace this experience with a better one. In the meantime I've talked to the team about how we can better serve our guests with efficient service. Thanks again.
   

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7. D

   Darrol

   Los Angeles2 reviews

   4.0

   Dined on February 16, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Overall the experience was good. They just seemed understaffed which they said was due to OpenTable over booking reservations.
   

   True Food Kitchen - PasadenaResponded on February 18, 2025

   Thank you for rating us. We appreciate your feedback and hope to provide you with a better experience next time.
   

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8. J

   Jenny VIP

   New York City11 reviews

   4.0

   Dined on February 16, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   True Food Kitchen is a great spot for fresh, farm-to-table food and drinks. The quality is always solid, and the menu has something for everyone. The service is consistently good, making for an enjoyable dining experience. The ambiance is one of the best parts—it’s bright, green, and has a half-outdoor feel that makes it super relaxing.
   

   True Food Kitchen - PasadenaResponded on February 20, 2025

   Thank you for your review, Jenny! We're happy to hear you enjoyed the fresh, farm-to-table offerings, the ambiance, and the consistently good service.
   

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9. M

   Martha VIP

   Los Angeles28 reviews

   4.0

   Dined on February 11, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   It was good overall , the menu changed , I was looking forward to eating sea bass but it is no longer offered. Appetizers great , service great.
   

   True Food Kitchen - PasadenaResponded on February 13, 2025

   Thank you for your feedback, Martha. We're glad you enjoyed the appetizers and service, and we apologize for the menu change; we'll consider your comments as we continue to refine our offerings.
   

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10. A

    Annie

    Central Coast1 review

    5.0

    Dined on February 9, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Love this place, the vibe, the ambiance, and the food is the best, you just feel amazing!
    

    True Food Kitchen - PasadenaResponded on February 24, 2025

    Thank you for your wonderful review, Annie! We're thrilled to hear you love the vibe, ambiance, and food. We look forward to seeing you again!
    

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