True Food Kitchen - Hackensack

Review summary

1. S

   Stuart

   VIP

   New York City

   5 reviews

   4.0

   5 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   In general, I love True Food Kitchen. The food is very healthy, and as someone who can't eat gluten, I feel safe here. But recently, service has very slow and the food has been arriving at the table cold.
   

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2. M

   Maria

   New York City

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our favorite! Always a great meal. Never disappoints
   

   True Food Kitchen - HackensackResponded today

   Thank you for your wonderful review, Maria! We're delighted to be your favorite and that you always enjoy a great meal with us. We look forward to welcoming you back soon!
   

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3. L

   Louis

   VIP

   Washington DC

   3 reviews

   3.0

   3 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Fairly underwhelming. Service was quite slow; our food took nearly an hour to arrive despite only four or fiver other tables being seated late on a Monday night. Server was very slow to take orders, and one of our dishes was completely incorrect. Food was decent and reasonably priced, so this may be better as a take-out option over dine-in.
   

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4. E

   Eileen

   Caribbean

   1 review

   5.0

   1 review

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were seated quickly. The waiter was extremely attentive and made suggestions when we asked. The food was delicious. I am vegetarian and had the brussels sprouts and Korean noodle bowl. My husband had a steak and our friends had a hamburger and a salad. We also had a variety of appetizers. The food was all delicious. We took our time and we’re not rushed. We will definitely be back.
   

   True Food Kitchen - HackensackResponded 6 days ago

   Thank you for sharing your experience, Eileen! We're thrilled to hear you enjoyed our delicious food and attentive service, and we look forward to welcoming you and your friends back soon.
   

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5. L

   Linda

   New York City

   4 reviews

   5.0

   4 reviews

   Dined on February 8, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent- love the air fryer chicken. Outstanding service
   

   True Food Kitchen - HackensackResponded 3 days ago

   Thank you for your wonderful review, Linda! We're delighted to hear you loved the air fryer chicken and experienced outstanding service. We look forward to welcoming you back soon!
   

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6. L

   Lori

   New York City

   3 reviews

   3.0

   3 reviews

   Dined on February 1, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   First impression started with reserving on OpenTable, where I could not update my reservation from 11:30am to 11am and had to settle for 11:15am. This would’ve been fine if the restaurant had been busy when we arrived. In fact, there were only two other tables occupied. Staff were welcoming and the brunch menu was varied and interesting. It took longer than expected for the server to come to our table, although both other tables were not his responsibility. He was pleasant and helpful, as we made our selections with his input. We received our beverages and food in a timely manner and all of it looked appetizing and we were thrilled with our selections. The breakfast bowl with steak was yummy and flavorful. The breakfast tacos were challenging to eat, due to the corn tortillas tearing open and dumping their contents. Although the tortillas were dry and flavorless, the steak and other ingredients were very nice. The black bean side dish lacked salt (or any seasoning) and were swimming in water(?) - again lacking flavor, but the sauce served as an accompaniment was wonderful. I would not order the breakfast tacos if I returned. Acoustics are challenging. The music was loud and the noises from the open kitchen space dominated - especially when the juicer was used. The juicer should not be in this open space and was quite disturbing. I can only imagine the volume level with more occupied tables and more juicing required. Portion sizes were on the smaller side for the prices and we ordered a muffin to top off the meal. Please note, the muffin is quite small. The “True Food” concept appeals to us and we will likely return and try some other menu items in the future.
   

   True Food Kitchen - HackensackResponded on February 2, 2025

   Thank you for sharing your detailed experience, Lori. We're glad you enjoyed the welcoming staff and some of the dishes, but we apologize for the issues with the reservation, tacos, and noise levels. We appreciate your feedback and look forward to serving you again.
   

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7. T

   Tod

   VIP

   New York City

   14 reviews

   5.0

   14 reviews

   Dined on January 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   So, I’ve already written a review of TFK but it’s worth doing another one because of how excellent the food is and equally as important is the service, which is simply superb. My daughter and I generally come here every other week and between Jesse and Justin we are always extremely well taken care of…lovely people.
   

   True Food Kitchen - HackensackResponded on February 6, 2025

   Thank you for your wonderful review, Tod! We're delighted to hear you and your daughter enjoy the excellent food and superb service from Jesse and Justin. We look forward to welcoming you back soon!
   

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8. N

   Natasha

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on January 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We went with friends for brunch, ambience was amazing, so cutely decorated. The cocktails were awesome and well made. The food was so fresh and tasty, definitely will go again to try the other options in the menu. The staff was great too, we spent almost 4-5 hours there.
   

   True Food Kitchen - HackensackResponded on January 29, 2025

   Thank you for your wonderful review, Natasha! We're thrilled to hear you enjoyed the ambiance, cocktails, and fresh food, and we look forward to welcoming you back to try more menu options.
   

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9. W

   Wanda

   New Jersey

   1 review

   3.0

   1 review

   Dined on January 25, 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   The food was delicious and affordable. Waitress was pleasant but was not attentive due to servicing so many tables.
   

   True Food Kitchen - HackensackResponded on January 28, 2025

   Thank you for your feedback, Wanda. We're glad you enjoyed the food and found it affordable, and we apologize for the lack of attentiveness from our staff; we'll work to improve this.
   

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10. r

    robert

    VIP

    New York City

    7 reviews

    3.0

    7 reviews

    Dined on January 18, 2025

    1. Overall 3
    2. Food 5
    3. Service 1
    4. Ambience 3

    Food was outstanding. Service was inattentive, slow and totally unprofessional.
    

    True Food Kitchen - HackensackResponded on January 21, 2025

    Thank you for your feedback, Robert. We're glad you enjoyed the food but apologize for the service issues you experienced; we'll work to improve this.
    

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