Torno Subito

Review summary

1. A

   Andrew

   VIP

   Miami

   31 reviews

   4.0

   31 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Took a while for someone to take our drink order which isn’t a big deal but then appetizer arrived before drinks. Disappointing. Two of the dishes ordered, the lobster roll and the langoustine risotto were overpowered with lemon. The tortellini were excellent. Felt a bit rushed. Appetizer arrived 90seconds after we ordered it.
   

   Torno SubitoResponded 2 days ago

   Thank you for sharing your experience. We sincerely apologize for the delays and timing issues during your visit, as well as the flavors that didn’t meet your expectations. Your feedback on the lobster roll and langoustine risotto will be shared with our culinary team, while we're glad to hear you enjoyed the tortellini. We also regret that you felt rushed, as creating a relaxed and enjoyable atmosphere is a priority. Please know we’re addressing these concerns to improve our service and overall guest experience. We’d love the opportunity to welcome you back and provide the exceptional experience you deserve. Warm regards, Chyunna Guest Services Manager
   

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2. J

   Jay

   VIP

   Philadelphia

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely amazing experience. The waiter knew so much about Massimo and his journey and did a fantastic job walking us through the courses
   

   Torno SubitoResponded 2 days ago

   Thanks for visiting us, Jay! We're thrilled to hear that you had an amazing experience at Torno Subito. It's wonderful to know that our team was able to provide you with a fantastic understanding of Massimo's journey. We always aim to make our guests feel informed and valued. We appreciate your feedback and look forward to serving you again.
   

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3. Z

   Zack

   Miami

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, well executed and great service! Very knowledgeable servers. Will definitely return
   

   Torno SubitoResponded 2 days ago

   Hello Zack, Thank you so much for your kind words and for taking the time to leave us such a wonderful review. We're thrilled to hear that you enjoyed our food and service. It's always our goal to provide an exceptional dining experience, and we're glad to know we hit the mark for you. We look forward to welcoming you back to Torno Subito soon!
   

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4. D

   Debbie

   VIP

   Montreal

   43 reviews

   5.0

   43 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service and food was amazing. Sorry I didn’t hear about this restaurant sooner. Well worth the visit.
   

   Torno SubitoResponded 4 days ago

   Hello Debbie, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our service and food at Torno Subito. We strive to provide our guests with a memorable dining experience and it's always rewarding to hear when we've succeeded. We're glad we could make your visit worthwhile. We look forward to welcoming you back soon. Best regards, Torno Subito Management Team
   

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5. A

   Arturo

   VIP

   Las Vegas

   3 reviews

   5.0

   3 reviews

   Dined on January 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Muy buena experiencia comida general me gustó , la comida muy buena principalmente al servicio le faltó un poco
   

   Torno SubitoResponded on January 11, 2025

   Muchas gracias por compartir su experiencia con nosotros. Nos alegra saber que disfrutó de nuestra comida y que tuvo una buena experiencia en general. Tomamos muy en serio sus comentarios sobre el servicio y lamentamos si no estuvo a la altura de sus expectativas. Estamos comprometidos a mejorar continuamente, y su opinión nos ayuda a identificar áreas en las que podemos crecer. Esperamos tener la oportunidad de recibirlo/a nuevamente para brindarle una experiencia aún mejor. Será un placer atenderlo/a en el futuro.
   

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6. M

   Manuel

   New York City

   4 reviews

   3.0

   4 reviews

   Dined on January 8, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   I would definitely return but ! Will like to see better service, waiters should know who is having what, some plates where fantastic (tortellinis)others could be improved (scallops where hard and a bit chewy). Pizzas 👍👍👍 Will be back for more
   

   Torno SubitoResponded on January 11, 2025

   Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed the tortellini and pizzas—they're definitely some of our favorites! At the same time, we appreciate your honest feedback regarding the scallops and service. Providing exceptional food and attentive service is at the heart of what we do, and your comments are invaluable in helping us improve. We'll be reviewing your feedback with our team to ensure we deliver a consistently excellent dining experience on all fronts. We’re so glad to hear you plan to return, and we look forward to welcoming you back soon. Thank you for giving us the opportunity to make your next visit even better! Grazie mille, Chyunna Guest Services Manager
   

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7. K

   Kathryn

   VIP

   Miami

   9 reviews

   5.0

   9 reviews

   Dined on January 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food, service and ambiance. Will be back!
   

   Torno SubitoResponded on January 7, 2025

   Thanks for visiting us, Kathryn! We're thrilled to hear that you enjoyed the food and service at Torno Subito. We strive to provide an exceptional dining experience and your kind words truly make our day. We're looking forward to your next visit.
   

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8. M

   Marcelo

   Manchester

   1 review

   5.0

   1 review

   Dined on January 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Torno Subito is truly a gem in Miami, offering an authentic taste of Italian cuisine with a creative and modern twist. From the moment I stepped inside, I was captivated by the vibrant and nostalgic ambiance, reminiscent of Italy’s coastal charm. The Carbonara was a real Italian peace of art and the Filet also impeccable. To end the evening, the Tiramisu was an absolute delight, alongside a Limoncelo made in the house.
   

   Torno SubitoResponded on January 7, 2025

   Hey Marcelo, Thank you so much for your glowing review! We're overjoyed to hear that you enjoyed your experience at Torno Subito. It's wonderful to know that our Carbonara, Filet, and Tiramisu met your expectations. We're also glad to know that you appreciated our modern twist and the Italian coastal charm. We strive to create a unique and enjoyable experience for our guests and your feedback is a testament to that. We hope to see you again soon for another delightful meal. Warm Regards, The Management Team
   

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9. P

   Pietro

   Montreal

   2 reviews

   5.0

   2 reviews

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a great experience. The decor brings you back in time, with a modern twist. And the view outside, outstanding!! Menu wasn’t over crowded. Simple. Fresh. Incredible
   

   Torno SubitoResponded on January 4, 2025

   Thanks for the review, Pietro! We're thrilled to hear that you had a great experience at Torno Subito. We're delighted that you loved our decor, the view, and our simple, fresh menu. We strive to provide the best for our guests and your feedback is a testament to that. We look forward to your next visit!
   

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10. M

    Maria Julita

    Miami

    2 reviews

    5.0

    2 reviews

    Dined on January 3, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The team, the place, decoration and of course the food was excellent !!! Congratulations Familia Mena from Mexico is our second time !
    

    Torno SubitoResponded on January 3, 2025

    Dear Familia Mena, Thank you so much for your kind words and for visiting us again! We are thrilled to hear that you enjoyed the team, the ambiance, and, of course, the food. Your continued support means the world to us, and we’re honored to have been part of your dining experience once more. We look forward to welcoming you back for a third visit soon!
    

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