The W

The W reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Jeffrey

   West Palm Beach1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Steak was fantastic. Service excellent. Ambience compromised by booming club style music that really didn’t fit the rest of the atmosphere.
   

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2. M

   Max

   New York City2 reviews

   1.0

   Dined on April 6, 2025

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 3

   Poor experience and mediocre food. It is advertised as a high end steakhouse and the steak was questionable and tough, not what I expected for $110. The restaurant looks neglected and unkempt. Very disappointing.
   

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3. r

   randy VIP

   Richmond8 reviews

   4.0

   Dined on March 25, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Fabulous, wonderful will definitely continue to go back , hamburgers are fabulous!
   

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4. L

   Larry

   West Palm Beach1 review

   3.0

   Dined on March 18, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   We were disappointed that for a high price restaurant of this sort, there was no preliminary bread, cole slaw or other appetizers supplied at the table when we sat down. The pargiot we ordered was not tender, it was a little dry. The burger left me with an upset stomach. Not interested to return for such a high price restaurant with mediocre food
   

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5. B

   Bracha

   West Palm Beach1 review

   1.0

   Dined on March 4, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   After too many disappointing dinners at the W I decided to call in advance hoping to have a better experience. The evening was once again a failure. Hopefully next season will have to management for the restaurant.
   

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6. A

   Ann

   West Palm Beach1 review

   3.0

   Dined on February 19, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The service was good, nothing above average. The food was okay but for all the hype and the price it should be better than average. The presentation of the food also was average. We felt that for what we were being charged there should have been more “Wow” to the meal and service
   

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7. M

   Marissa

   West Palm Beach1 review

   5.0

   Dined on February 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a wonderful dinner! Highly recommend! Staff were great; food excellent!
   

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8. A

   Alan VIP

   New York City19 reviews

   2.0

   Dined on January 23, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   The service was not attentive and slow. We ordered three of the same steaks, each one requested to be prepared differently and the correct requested preparations we not done properly. Medium rare steak was given to the person who requested a medium well; medium was given to the person that requested medium rare; medium well done was given to the person requested medium. It was quite loud as well. Last time we visited there, each steak came with two side dishes; now the entrees only come with one side dish. Menu on the web is not accurate, for examples churros are on the dessert menu on the web but not on the dessert menu in the restaurant. For what we paid, suffice it to say that we were very disappointed.
   

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9. S

   Stuart

   New York City1 review

   3.0

   Dined on January 21, 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   Food took a very long time to come out. -The wrong type of french fries came out (plain instead of sweet) - ordered a medium burger -- it was well done -The chicken shnitzel sandwich came without the eggplant. We pointed it out and they sent a plate of fried eggplant. The food was delicious.
   

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10. E

    Enid VIP

    New York City80 reviews

    5.0

    Dined on January 20, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    We have a nut and seed allergy issue. So they handled it perfectly.. we talked about cross contamination and having the food fried in clean oil. They double checked with the chef about all the food we ordered.and we felt very well taken care of with that issue.. service was attentive and the food was excellent.. the egg roll appetizer was flavorful and delicious. The fried cauliflower was not greasy but very crunchy..everyone loved what they ordered which was rib eye steak,waygu burger and grilled chicken breast which was well cooked and not dried out. This was our second visit there and we look forward to others.
    

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