The Vine Fine Dining

Review summary

1. D

   David

   New Mexico3 reviews

   2.0

   Dined on February 15, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   We have eaten at the Vine several times with great food and exceptional service. However, Valentine’s Day 2025 was perhaps one of the worst experiences we have had in the Tri-Cities. We were greeted with a glass of champagne which was nice but things got progressively worse. After being seated they asked our name no less than five different times. It took more than an hour hour to receive our vine order after ordering it 3-4 different times. They attempted to serve us the same early courses repeatedly, and we didn’t receive our main course until 2hrs after being seated. Other couples who were seated 30-45 minutes after us finished their meals (including dessert) before we even received our main course. We sat in the dining area next to the kitchen where we were had a front row seat to what can only be described as the most dysfunctional kitchen operation I have ever seen. Constant bickering and lots of tension that was on full display. Although the food was delicious, the dining experience and service was atrocious. Very disappointing. Won’t be returning any time soon. David and Tonia Kostorowski
   

   The Vine Fine DiningResponded on February 20, 2025

   David, thank you for taking the time for this review. Although painful to read, it is a welcome reminder to never take anything for granted. On my part, I bear full responsibility for your experience, I'm sorry that we had timing issues that that affected service, as well as the lesson that we cannot stagger shifts which caused commotion and a disconnect in server responsibility. I believe we could have alleviated the service hiccups as well as the dysfunction that occurred amongst a usually united and seasoned team. Apparently, you have had more than a few flawless experiences at The Vine. If you would like to discuss how we can make this right, I would relish the opportunity. Please feel free to reach out.
   

   Is this helpful?

2. OT

   OpenTable Diner

   Seattle1 review

   5.0

   Dined on January 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The dinner was amazing, Chef Jose cooked our tenderloin to perfection. The broccoli bisque soup was incredible, it was an amazing dinner and an amazing breakfast the next day.
   

   The Vine Fine DiningResponded on February 20, 2025

   Thank You for leaving a review!! Yes,, Chef Jose' has been a crowd favorite at The Vine for some time. We (and Jose'), very much appreciate your candor!!
   

   Is this helpful?

3. D

   Duane

   Seattle1 review

   5.0

   Dined on January 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Service! Great food! Enjoyed everything about the experience.
   

   The Vine Fine DiningResponded on February 20, 2025

   Hi Duane, Thank you for the kind words!!
   

   Is this helpful?

4. M

   Michael

   San Francisco1 review

   5.0

   Dined on January 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ranked in my top 3 dinner menus I've had in my entire life. Each dish was absolutely exquisite!!
   

   The Vine Fine DiningResponded on February 20, 2025

   Thank You Michael for your gracious review and for taking the time to let us know how we're doing!!
   

   Is this helpful?

5. S

   Sally

   San Francisco1 review

   5.0

   Dined on January 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jose is an amazing chef. Mushroom bisque appetizer was perfection. Intimate setting, world class wines, super-personal service.
   

   The Vine Fine DiningResponded on February 20, 2025

   Thank You Sally for the very kind review!!
   

   Is this helpful?

6. S

   Sam

   Portland1 review

   5.0

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and atmosphere. Only bad thing is the unpaved road to get there
   

   The Vine Fine DiningResponded on February 20, 2025

   Hi Sam and Thank You!! Yes, I agree about the easement road and we do try to keep it in shape but it's a private easement controlled by many. While we do get help we are alone in our efforts sometimes. When the new highway is complete, a new access will be built.
   

   Is this helpful?

7. D

   Dan VIP

   Seattle4 reviews

   5.0

   Dined on January 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was wonderful! Jose, the executive chef, was very personable. The converted mansion/lodge was beautiful. I’ll be back! The location will have you doubting Google Maps. It is down a long gravel and dirt road.
   

   • 

   The Vine Fine DiningResponded on February 20, 2025

   Hi Dan!! Thank you for the review and the kindness! Yes...the easement road...We understand and a new road will be built when the new highway is completed.
   

   Is this helpful?

8. J

   Jim

   Chicago15 reviews

   5.0

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great romantic dinner Nice service great food and real attention to detail. Had a great meal, cooked to perfection
   

   The Vine Fine DiningResponded on February 20, 2025

   Thank Jim!! See you soon we hope!!
   

   Is this helpful?

9. K

   Kai

   Seattle4 reviews

   5.0

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a good experience, and the food has consistently been excellent. I’ve never dined here and regretted the experience.
   

   The Vine Fine DiningResponded on February 20, 2025

   Thank You Kai!!
   

   Is this helpful?

10. D

    Darryl

    Seattle1 review

    5.0

    Dined on October 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Couldn’t have been better! Very attentive and personable service in an intimate atmosphere. 7 course meal had various choices.
    

    The Vine Fine DiningResponded on October 15, 2024

    Thank You Darryl!!! We appreciate your kindness!
    

    Is this helpful?