The Village Pub

Review summary

1. Z

   Zhe

   Seattle

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good service in all procedures including ordering, servicing and cleaning up. The environment both inside the restaurant and outside (pretty stars at night in Woodside). The food is also impeccable with various options.
   

   The Village PubResponded today

   Hello Zhe, Thank you for taking the time to share your experience! We're so glad to hear you appreciated the attentive service, warm ambiance, and impeccable food. It’s great to know your server made such a positive impression—we’ll be sure to pass along your compliments. We look forward to hosting you again for another wonderful evening under the Woodside stars! Best regards, Lorena Rodriguez | Service Manager
   

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2. t

   todd

   VIP

   New York City

   12 reviews

   5.0

   12 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always phenomenal on all fronts! One of my favorite restaurants full stop.
   

   The Village PubResponded today

   Hello todd, Thank you for such a kind and enthusiastic review! We're honored to be one of your favorite restaurants and will continue striving to provide exceptional experiences every time you visit. We look forward to welcoming you back soon! Best regards, Lorena Rodriguez | Service Manager 650.851.9888
   

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3. s

   subha

   VIP

   San Francisco

   11 reviews

   3.0

   11 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   Wine we were recommended was terrible and didn’t even ask us how it was once by sommelier who recommended it. He knows he sold us terrible bottle of wine. Food and service overpriced and was okay. This is the first time I didn’t like this place as much. Quality seems going down. It will a long time before I can return.
   

   The Village PubResponded today

   Hello subha, Thank you for taking the time to share your feedback. I’m truly sorry to hear that your recent experience didn’t meet your expectations, particularly with the wine recommendation and overall quality. This is certainly not the standard we strive to uphold. We deeply value your loyalty and would appreciate the opportunity to make things right. If you’re open to it, please feel free to contact me directly at lorena.rodriguez(at)thevillagepub(dot)net or 650.851.9888. I’d love to learn more about your experience and work toward restoring your confidence in us. We hope to welcome you back in the future and provide the exceptional experience you deserve. Sincerely, Lorena Rodriguez | Service Manager
   

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4. OT

   OpenTable Diner

   San Francisco

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very professional staff - extremely helpful. Food was excellent.
   

   The Village PubResponded today

   Hello, Thank you for your kind words! We’re so pleased to hear you enjoyed both the service and the food. We look forward to welcoming you back for another exceptional experience. Warm regards, Lorena Rodriguez | Service Manager 650.851.9888
   

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5. S

   Sevi

   VIP

   San Francisco

   31 reviews

   3.0

   31 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food was superb. Servers attentive. Patrons allowed their toddlers to run about. We found this to be distracting. We enjoy kids, and they were very cute but if we are dropping $600 for dinner for 2, we prefer less chaos.
   

   The Village PubResponded 2 days ago

   Hello Sevi, Thank you for your kind words about the food and service. We’re so glad you enjoyed your meal and appreciated the attentiveness of our team. That said, we regret that the atmosphere was disrupted by other guests during your visit. We aim to create a relaxed and refined dining experience for all guests, and your feedback will help us address this concern with greater care in the future. We hope to welcome you back for a more serene experience. Kind regards, Lorena Rodriguez | Service Manager 650.851.9888
   

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6. F

   Ferdinand

   VIP

   San Francisco

   10 reviews

   3.0

   10 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 4

   Food was disappointing, service was good though . Worse still, only set menu available.
   

   The Village PubResponded today

   Hello Ferdinand, Thank you for your feedback. While we’re glad you enjoyed the service, we’re sorry to hear the food didn’t meet your expectations. For future visits, we’d like to note that we offer both our à la carte menu and pub menu in the bar and lounge area, providing more flexibility for dining options. We hope to have the opportunity to serve you again and make your experience more enjoyable. Best regards, Lorena Rodriguez | Service Manager 650.851.9888
   

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7. m

   marie-helene

   VIP

   San Francisco

   119 reviews

   5.0

   119 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The village pub had a New Year day brunch with a prix fixe menu of 3 courses. For each part of the menu there were many choices. The dishes were excellent. The burrata salad was amazing with the most delicious and delicate burrata. This was a great lunch to begin the new year for a good price!
   

   The Village PubResponded today

   Hello marie-helene, Thank you for joining us for New Year’s Day brunch! We’re thrilled you enjoyed the menu, especially the burrata salad. It’s wonderful to know you started the year with us, and we hope to see you again soon! Kind regards, Lorena Rodriguez | Service Manager 650.851.9888
   

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8. N

   Naoum

   San Francisco

   6 reviews

   3.0

   6 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   We had a reservation for 6 for New Year's brunch but had to wait 15 minutes for our table to be available. The filet was cold. Service was average. Food was by no means a 1 Michelin star quality. Again we had to wait a long time for someone to take our credit card after they brought us the bill (I actually had to waive one of the waiters who was not ours to come and take the credit card.
   

   The Village PubResponded 2 days ago

   Hello Naurom, Thank you for sharing your feedback. We sincerely apologize for the delays and for the issues you experienced with your meal and service. This is not the level of excellence we strive for. Your comments have been shared with our team to ensure improvements are made. We hope you’ll give us another chance to provide the high-quality experience you expect from us. Please advise a time best to get in touch either via email at info@thevillagepub(dot)net or phone at 650.851.9888, so that we can make this right. Sincerely, Lorena Rodriguez | Service Manager
   

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9. E

   Edward

   VIP

   San Francisco

   10 reviews

   4.0

   10 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   We come here a few times a year. Service is always great! Food used to be much better...not sure what happened.
   

   The Village PubResponded 2 days ago

   Hello Edward, Thank you for your loyalty and for sharing your thoughts. While we're glad you’ve consistently enjoyed the service, we’re sorry to hear the food didn’t meet your expectations this time. We take this feedback seriously and will share it with our team to ensure we’re always improving. Best regards, Lorena Rodriguez | Service Manager 650.851.9888
   

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10. A

    Andrew

    VIP

    San Francisco

    26 reviews

    5.0

    26 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Went for the new years Brunch. Food, service and atmosphere was as impeccable as always.
    

    The Village PubResponded 2 days ago

    Hello Andrew, Thank you for your continued support and for ringing in the new year with us! We’re so happy to hear you enjoyed your experience and look forward to seeing you again soon. Kind regards, Lorena Rodriguez | Service Manager 650.851.9888
    

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