The Venetian Chop House - Caribe Royale

Review summary

1. J

   Jonathan

   Hungary

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The kitchen don’t know how to cook steak , I’ve ordered a M steak and got well well done. While I was waiting for my new steak my wife ate her main course and I’ve waited at least 20 Min for a new steak that wasn’t good at all. The minimum thing that I think that they don’t need to charge me on that steak.
   

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2. C

   Carlos

   Orlando

   4 reviews

   3.0

   4 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   Food was not as great as the first time we went last year. Waiter was more occupied with a bigger table.
   

   The Venetian Chop House - Caribe RoyaleResponded 5 days ago

   Dear Carlos, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations this time around. We appreciate your comments about the service, and we will certainly take them into account as we continually strive to improve. We hope to have the opportunity to welcome you back to The Venetian Chop House and provide the great experience you had last year.
   

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3. P

   Philip

   Tampa

   7 reviews

   4.0

   7 reviews

   Dined on November 30, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Went here in 2021 and was excellent this time not quite so good , we had a table of 6 3 of had the Filet which was excellent , one thing not offered on the menu was a peppercorn sauce for the steak , when my steak arrived I asked our waitress and she went to the kitchen and came back and said the chef would make it but would be about 4 mins , it did come out but I was about half way thru my steak at this time but kudos for trying . My wife had sea bass which is always a good bet but unfortunately it was served on a red sauce which really didn’t compliment sea bass . The other two meals of Veal and Salmon were very good . For dessert we ordered 3 crème brûlées between the 6 of us two of them came very burnt on the top this had happened during the caramelision process which made them inedible , our waitress duly took them back and brought new ones , clearly we had frightened the chef as now they were not crunchy on the top as they should be . The texture of the crème brûlée was not like any thing I have experienced before with this dish instead of being light and creamy texture was thick and heavy , all of us did not finish them up like we normally would . They did remove them from the bill so no complaints there. . They also removed 3 of the French onion soups which I forgot to mention at the beginning which the 3 guests that had this complained that it was extremely salty . So to be honest we were a little disappointed with our visit this time so on the fence as to whether we will return . I believe that the chef should have come to visit our table to deal with our issues first hand but it was dealt with by our waitress who incidentally was excellent Thank you Christine
   

   The Venetian Chop House - Caribe RoyaleResponded on December 4, 2024

   Dear Philip, Thank you for sharing your feedback. We are glad to hear that some of the dishes were enjoyed, especially the filet and veal. We apologize for the issues with the sea bass, crème brûlée, and French onion soup, and we truly appreciate your patience. We strive to deliver a perfect experience for every guest, and your comments will be shared with our culinary team to ensure improvements are made. We will also pass along your kind words to Christine for her excellent service. We hope to have the opportunity to welcome you back to The Venetian Chop House soon.
   

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4. B

   Barbara

   Orlando

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was wonderful! Very attentive Food was spectacular!!! First time visitors at this restaurant Thanks so much
   

   The Venetian Chop House - Caribe RoyaleResponded on December 4, 2024

   Thank you for the 5-star review, Barbara! We are thrilled to hear that you enjoyed your visit to The Venetian Chop House. It's wonderful to know that our attentive service and spectacular food made your first time visit memorable. We look forward to welcoming you back soon!
   

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5. A

   Angelina

   VIP

   Atlanta Metro

   52 reviews

   4.0

   52 reviews

   Dined on November 28, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   This was a great option for me for Thanksgiving because I do not like buffets and I am not big on Thanksgiving food. The soup was okay but the salad was excellent. I had the fillet and my party has the turkey. The portions were very large which I would have preferred them to be a bit smaller. It was just a lot of food before we even got to the dessert course. The dessert was excellent. Different from traditional which I really enjoyed but still great seasonal flavor. I would definitely do this again for Thanksgiving.
   

   The Venetian Chop House - Caribe RoyaleResponded on December 4, 2024

   Dear Angelina, Thank you for sharing your experience! We are delighted to hear you enjoyed dining at The Venetian Chop House for Thanksgiving. It's wonderful to know you enjoyed the salad, filet, and dessert. We appreciate your feedback regarding the portion sizes. We look forward to welcoming you back in the future!
   

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6. T

   Ted

   VIP

   Los Angeles

   4 reviews

   5.0

   4 reviews

   Dined on November 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   There is everything about this restaurant that is Top Drawer, 5-star!! The staff are excellent, from the front desk to the "bus" team. The food is exceptional, and never disappoints - we've been coming here for 9 years. The ambiance, ahh the ambiance; high class beyond your imagination! And what tops all of this is the exceptional, outstanding attention of our waiter "Joao" - you cannot find a more gracious, friendly host for your dining experience at the Venetian Chop House. It was my Italian lady's birthday and when he delivered the yummy tray of chocolate dessert decadence he sang Happy Birthday in Portuguese and Italian. Bravo!!
   

   The Venetian Chop House - Caribe RoyaleResponded on December 4, 2024

   Dear Ted, Thank you for the glowing review! We are thrilled to hear that your dining experiences at The Venetian Chop House continues to exceed your expectations. It’s wonderful to know that Joao made your partner's birthday celebration even more special with his exceptional service. We will be sure to pass along your kind words to him and the rest of the team. We look forward to welcoming you back for many more memorable moments!
   

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7. A

   Angela

   Memphis/West TN

   2 reviews

   5.0

   2 reviews

   Dined on November 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was an exquisite dining experience from service to atmosphere to food. The ribeyes were among the best we have ever had. We will definitely dine there again.
   

   The Venetian Chop House - Caribe RoyaleResponded on November 21, 2024

   Dear Angela, Thank you for the 5-star review! We are thrilled to hear that you had an exquisite dining experience at The Venetian Chop House. It's fantastic to know that you enjoyed our service, atmosphere, and ribeye. Your feedback is greatly appreciated. We look forward to welcoming you back for another memorable meal.
   

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8. R

   Roger

   Greater Boston

   18 reviews

   5.0

   18 reviews

   Dined on November 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A really nice place to dine. Offer many seating options. Single , private , larger parties, in door , out door, bar area Tasty food, good portions, service is excellent
   

   The Venetian Chop House - Caribe RoyaleResponded on November 21, 2024

   Dear Roger, Thank you for your wonderful review! We are thrilled to hear that you enjoyed your dining experience at The Venetian Chop House. We are glad you appreciated our variety of seating options and that you found our food tasty and portions satisfying. We appreciate your feedback and look forward to welcoming you back soon!
   

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9. J

   Joseph

   Las Vegas

   1 review

   5.0

   1 review

   Dined on November 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a 5 o’clock reservation bc we also have a 3 yr old and we fall asleep at 8. May have been the first table sat, our server Diesel was absolutely wonderful. We laughed and shared stories, he made sure we were comfortable even turned on a fan for us. Drinks were on point, I had the Gambino. Lobster bisque was phenomenal, my wife loved her short rib, lobster Mac was amazing too. I don’t usually leave reviews but this experience was five stars beginning to end. We hope to dine here again someday
   

   The Venetian Chop House - Caribe RoyaleResponded on November 21, 2024

   Dear Joseph, Thank you for the 5-star review! We are thrilled to hear that you had a wonderful time at The Venetian Chop House! It's fantastic to know that Diesel made you feel comfortable and that you enjoyed our drinks, especially the Gambino. We are also glad to hear you loved our lobster bisque, lobster mac & cheese, and short rib. We look forward to welcoming you back for another memorable dining experience.
   

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10. D

    Danilo

    Orlando

    1 review

    5.0

    1 review

    Dined on November 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It was a memorable moment. I’ll be back and recommend it. Thank you for every detail and support of the team with all my requests, in special to the Diesel.
    

    The Venetian Chop House - Caribe RoyaleResponded on November 19, 2024

    Thank you for the review, Danilo! We are thrilled to hear that your experience at The Venetian Chop House was memorable. Your kind words about our food, service, and attention to detail are greatly appreciated. We also appreciate your acknowledgement of Diesel. We look forward to your next visit!
    

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