The Thomas Cubitt Pub Belgravia

Review summary

1. g

   guy

   London

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a superb Christmas Eve family dinner at the Thomas Cubitt where the service was outstanding and the food delicious. Wonderful friendly attentive staff looked after us all evening. Highly recommend
   

   Is this helpful?

   Report
2. A

   Anita

   London

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was outstanding. Such a pretty little pub with a pleasant atmosphere.
   

   Is this helpful?

   Report
3. L

   Laura

   London

   1 review

   2.0

   1 review

   Dined on December 15, 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 4

   Sadly the food was not up to expectation - there was no vegetarian roast, and potatoes could not be made without duck fat which was a shame. They had run out of fries and the veg tasted like it had been warmed in a microwave. The vegetarian option on the menu was okay but not great. Dessert was fair but nothing special. The pub itself was lovely and a nice atmosphere though
   

   The Thomas Cubitt Pub BelgraviaResponded on December 16, 2024

   Dear Laura. First, we apologise for not being able to provide you with a positive experience. We appreciate you taking the time to provide us with feedback on your experience, which we will forward to the BOH and use to improve. We hope you give us another chance in the future!
   

   Is this helpful?

   Report
4. B

   Bernadette

   London

   39 reviews

   2.0

   39 reviews

   Dined on December 12, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   1st visit. Very noisy. Food fairly mediocre. Wine good. Bit disappointed overall.
   

   The Thomas Cubitt Pub BelgraviaResponded on December 16, 2024

   Dear Bernadette. We are sorry for your disappointment, but we value your comments. This allows us to learn and develop, and we hope you will give us another opportunity in the future.
   

   Is this helpful?

   Report
5. J

   John

   VIP

   London

   3 reviews

   1.0

   3 reviews

   Dined on December 10, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   A truly appalling experience. Slow service and arrogant staff.
   

   The Thomas Cubitt Pub BelgraviaResponded on December 16, 2024

   Dear John, We really apologise for not providing you and your guests with a positive experience on this particular occasion, and we sincerely hope you will give us another try in the future.
   

   Is this helpful?

   Report
6. D

   David

   Nottingham

   1 review

   4.0

   1 review

   Dined on December 5, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 2

   We booked this on the strength of the reviews. It wasn't value for money. £253 with 1.5 bottles of wine. The place was so noisy we could barely talk to each other. The noise was added to by a gang of lads singing oggy oggy etc at the top of their voices. Not a great experience. We don't expect church like silence, but this was stupidly noisy. We believed it had dining rooms upstairs which would have been quieter. All in all not great. The staff were good, our waiter went off shift and the service changed. Not a place to return to.
   

   The Thomas Cubitt Pub BelgraviaResponded on December 6, 2024

   Dear David. Thank you for taking the time to provide feedback. During this time of year, our top floors are almost always reserved for functions, which causes the Ground Floor to become energetic and prevents us from offering quiet tables to our customers. We hope this does not deter you from visiting us again in the future.
   

   Is this helpful?

   Report
7. TN

   TomN

   London

   1 review

   5.0

   1 review

   Dined on December 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   fabulous meal for our office Christmas party- great food and service
   

   The Thomas Cubitt Pub BelgraviaResponded on December 6, 2024

   Dear TomN, Thank you for taking the time to leave us a review. We're delighted you had a good time with us!
   

   Is this helpful?

   Report
8. D

   David

   VIP

   London

   8 reviews

   3.0

   8 reviews

   Dined on December 2, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   We booked upstairs which is usually very civilised, but they texted me on the day, having confirmed the day before that we would be upstairs, to say it wasn't;t open and that we would be in the bar. We were very disappointed, as the bar is very noisy and service is terribly slow due to lack of staffing, (possibly why they didn't; open upstairs). It's a good place and if you can eat upstairs very enjoyable, with reasonable good, but avoid the terribly noisy bar at all costs. It's terrible if you have a group of friends and can;t hear each other talking..
   

   The Thomas Cubitt Pub BelgraviaResponded on December 3, 2024

   Dear, David. We apologise for not promptly communicating to you that the upstairs was not available in the evening, but during this time of the year, as we have a lot of reservations, it is really hard to keep up with all the requests and grant all of them, thank you for your understanding, and we hope this will not stop you from visiting us again in the future.
   

   Is this helpful?

   Report
9. C

   Chantelle

   London

   2 reviews

   5.0

   2 reviews

   Dined on November 27, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Always a pleasure to dine here. The team are welcoming, knowledgeable, friendly and courteous... Doing little things to enhance our experience. You wont be disappointed
   

   The Thomas Cubitt Pub BelgraviaResponded on December 6, 2024

   Dear Chantelle. Thank you very much for your nice words; we're delighted our team gave you with a positive experience; we hope to see you again soon!
   

   Is this helpful?

   Report
10. R

    Rachel

    London

    9 reviews

    4.0

    9 reviews

    Dined on November 24, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5

    Lovely food, lovely atmosphere etc but let down by awful toilets. It’s not clear which is the gents and which is the ladies, plus when you get in there, they don’t look like they’re checked regularly and there was a broken seat too. So disappointing.
    

    The Thomas Cubitt Pub BelgraviaResponded on November 26, 2024

    Dear, Rachel. We apologise for the inconvenience caused by our toilet service; unfortunately, while we are painting the walls, the signs have been removed and will be reinstalled very soon. Similarly, we apologise for not putting up an out of order sign while the ladies is being repaired. Best regards
    

    Is this helpful?

    Report