The Terrace - Emporium Hotel South Bank Brisbane

Review summary

1. L

   Lee

   Sunshine Coast

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 1

   Our visit was extremely disappointing. For our anniversary we wanted to celebrate somewhere special but ended up with a small and extremely average tasting Margarita costing $32 so after our first think decided not to try the bar style menu for such a special day.
   

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2. E

   Evelyn

   Brisbane

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 3
   4. Ambience 5

   Fabulous location for a pre Christmas lunch. Booking easy. Service was a bit slow Good range of food and drink to choose from. Definitely worth a visit
   

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3. C

   Cruz

   Brisbane

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   No one was welcoming waiters quite rude. Paid for my food on the way out but wasn’t allowed to leave until everyone on the table paid was quite embarrassing I was the only one that got stopped not sure if it was a racial thing I am brown and realised I was the only one that got stopped.
   

   The Terrace - Emporium Hotel South Bank BrisbaneResponded 3 days ago

   Good Afternoon Cruz, thank you very much for taking the time to tell us about your experience. We appreciate all feedback as we are always looking for ways to improve. Please note that this has been passed on directly to the management team to be further investigated.
   

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4. G

   Gerard

   Brisbane

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great ambience and views. Not too loud. Good service staff. Cocktails excellent. Food very well presented.
   

   The Terrace - Emporium Hotel South Bank BrisbaneResponded 3 days ago

   Thank you for your kind words! We're so happy that we could provide you with such a great experience. We hope to see you again soon!
   

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5. E

   Ellen

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great service and excellent view. Food was ok, not the nest value but the location was nice
   

   The Terrace - Emporium Hotel South Bank BrisbaneResponded 7 days ago

   Thank you so much for your feedback, we really appreciate it. We look forward to seeing you again.
   

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6. V

   Venetia

   Brisbane

   2 reviews

   4.0

   2 reviews

   Dined on December 14, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Amazing location, fabulous views, great food and service. The music was on the loud side which made conversation difficult. Otherwise, an excellent venue.
   

   The Terrace - Emporium Hotel South Bank BrisbaneResponded 7 days ago

   Thank you so much for your feedback, we really appreciate it. We look forward to seeing you again.
   

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7. M

   Maddie

   Brisbane

   4 reviews

   5.0

   4 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed a lovely afternoon, shared with family & friends, celebrating a very special occasion at the Terrace Bar (despite the inclement weather). Staff, ambience, and meals were wonderful - we would all highly recommend this brilliant venue for any occasion. Look forward to our next visit!
   

   The Terrace - Emporium Hotel South Bank BrisbaneResponded 7 days ago

   Thank you for dining with us and thank you for taking the time to give us such a kind review. We're very happy to hear all of the wonderful things you've written. We hope to see you again in the restaurant soon!
   

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8. M

   Moana

   Brisbane

   1 review

   5.0

   1 review

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect in everyway 🙏❤️🕊️, Thank you chef 🕊️🩷❤️ Stuff very respectful 🙏🕊️💛
   

   The Terrace - Emporium Hotel South Bank BrisbaneResponded 7 days ago

   Thank you so much for leaving us such a lovely review Moana! We are so glad that you enjoyed your experience with us at the Terrace and we look forward to welcoming you again soon.
   

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9. K

   Kim

   Brisbane

   1 review

   5.0

   1 review

   Dined on December 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter was so helpful and lovely, she did your venue proud yesterday. We were hosting customers for lunch and everyone loved the venue, food and hospitality. Thank you!
   

   The Terrace - Emporium Hotel South Bank BrisbaneResponded 7 days ago

   Hi Kim, thank you for taking the time to leave us a fantastic review! We hope to see you again soon.
   

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10. E

    Elizabeth

    Brisbane

    3 reviews

    5.0

    3 reviews

    Dined on December 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    My daughter's, her friends and I had a fantastic dinner . The staff were amazing and helpful at all times. Maria was fantastic always making sure we had everything in order. Thank you for a fantastic afternoon. We will visit you again in the near future.
    

    The Terrace - Emporium Hotel South Bank BrisbaneResponded on December 9, 2024

    Thank you for your kind words! We're so happy that we could provide you with such a great experience. We hope to see you again soon!
    

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