The Schoolhouse Dublin

Review summary

1. A

   Alyson

   Dublin

   13 reviews

   4.0

   13 reviews

   Dined on December 14, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   A busy night in the schoolhouse but the team & food we’re great
   

   The Schoolhouse DublinResponded 7 days ago

   Dear Alyson Thank you so much for taking the time to review us. Match days are traditionally very busy in the area, but we are delighted to hear that our staff was able to cope with the situation and provide you a nice experience. We hope to host you again soon! Warm regards, The Schoolhouse Team
   

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2. F

   Frances

   Dublin

   2 reviews

   2.0

   2 reviews

   Dined on December 10, 2024

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 4

   Never had an issue until today. Had requested a table at the back as one of the party is unable to use high chairs/stools but on arrival the table, you've guessed it, was available complete with hig seating! It took a "tone"in my voice to get it sorted and while I said "but we come here all the time and absolutely no issues having a table at the back" I was told "sure everyone else comes here all the time" but they blooming well don't have a disabled person with them! Anyway we got sorted and enjoyed our lunch but it did put a damper on it.
   

   The Schoolhouse DublinResponded 7 days ago

   Hi Frances, We are sorry to hear that your recent visit started off on the wrong foot and that we didn’t initially accommodate your request for seating as we should have. I can understand how frustrating that must have been, particularly given the specific needs that were clearly noted in your reservation. Please know that we take these situations seriously. We will be reviewing this with our team to ensure such oversights don’t happen again, especially when accommodating accessibility requirements. I’m glad to hear you were ultimately able to enjoy your lunch, but w truly apologise for the damper this situation caused. We greatly value your loyalty and hope to provide a much smoother experience next time. Thank you again for bringing this to our attention. The Schoolhouse Team
   

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3. S

   Serhiy

   Dublin

   2 reviews

   5.0

   2 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Great food, attentive staff, unique surroundings, enjoyed it a lot. Strongly recommend.
   

   The Schoolhouse DublinResponded 7 days ago

   Dear Serhiy, Thank you for your wonderful comments, and five-star rating of your experience. It was our privilege to host and serve you during your time with us. We're delighted to hear that you had a great experience. We hope to see you again soon. Warm regards, The Schoolhouse Team
   

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4. H

   Helen

   Dublin

   16 reviews

   3.0

   16 reviews

   Dined on November 30, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Food grand but service could be better and noise levels from ont table was over the top. Staff should ask girls screaming and slamming their hands in the table to stop and consider other patrons!
   

   The Schoolhouse DublinResponded on December 3, 2024

   Dear Helen, Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the food, but we’re sorry to hear about the noise and service experience. We truly value all of our guests’ comfort and enjoyment, and we apologise that the noise from another table impacted your visit. We will make sure to address this with our team to ensure that we’re more proactive in maintaining a pleasant atmosphere for everyone. We hope to have the opportunity to welcome you back and provide an even better experience. With love, from our house to yours, The Schoolhouse Gastrobar Team
   

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5. K

   Kieran

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed every moment. Staff very attentive. Food was very nice. Great place to go to before a rugby match. We were a party of 4. I know we will be back.
   

   The Schoolhouse DublinResponded on December 3, 2024

   Dear Kieran Thank you for your fantastic review! We are delighted to hear that you enjoyed every moment of your visit. It’s wonderful to know that our attentive staff and delicious food made your experience special, and that our location was perfect before the rugby match. We look forward to welcoming you and your party of 4 back soon for another great time! With love, from our house to yours, The Schoolhouse Gastrobar Team
   

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6. L

   Luis

   Dublin

   1 review

   2.0

   1 review

   Dined on November 27, 2024

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 3

   Horrible service, i had to go down and order food. Second round of drinks never arrived. Waiters were not present, although it had half empty. They even ask for a tip.
   

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7. M

   Matthew

   London

   16 reviews

   5.0

   16 reviews

   Dined on November 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food is always good, nice place especially if you book. Staff nice and would definitely recommend and be back.
   

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8. s

   susan

   London

   6 reviews

   5.0

   6 reviews

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous experience. Real good vibes in this place. Food and service delicious
   

   The Schoolhouse DublinResponded on November 25, 2024

   Dear Susan, Thank you for your wonderful comments, and five-star rating of your experience. We're delighted to hear that you had a great experience and that you enjoyed good vibes only. It was our privilege to host and serve you during your time with us. We hope to see you again soon. Warm Regards, The Schoolhouse Team
   

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9. D

   David

   N. Ireland

   5 reviews

   5.0

   5 reviews

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and very good food . Staff were very attentive and efficient
   

   The Schoolhouse DublinResponded on November 25, 2024

   Dear David, Thank you for your wonderful comments, and five-star rating of your experience. It was our privilege to host and serve you during your time with us. We're delighted to hear that you had a great experience that our staff was able to enhance a positive experience during the match day. We hope to see you again soon. Kind Regards, The Schoolhouse Team
   

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10. K

    Ken

    Dublin

    7 reviews

    2.0

    7 reviews

    Dined on November 23, 2024

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 3

    I don’t like to leave bad feedback but our experience of the Schoolhouse was poor! Yes, it was a Rugby match day but please don’t disrespect your customers by presenting overcharged meals badly. I was looking forward to a “GastroPub” experience but left feeling short changed. This was my first time visiting the Schoolhouse and yes, while disappointed I will be fair and give it another go in the future. To the management of The Schoolhouse, please don’t ignore my comments as I am only giving constructive feedback as requested.
    

    The Schoolhouse DublinResponded on November 29, 2024

    Dear Ken, Thank you for taking the time to share your feedback with us. We truly appreciate your honesty and constructive comments. First and foremost, we sincerely apologise that your recent visit did not meet your expectations. We understand your frustrations. We pride ourselves on using fresh ingredients and aim to maintain consistency in both the presentation and taste of our dishes, and it’s disappointing to hear that we fell short of this during your visit. We’re grateful for your willingness to give us another chance, and when you do, we’d love the opportunity to make things right. Please let us know when you’re planning your next visit, as we would offer you a gesture of goodwill. The Schoolhouse Team
    

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