The Salt Line - Navy Yard

Review summary

1. S

   Seth

   Columbus

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 2

   extremely overpriced and some of the food was good but also some not that great
   

   The Salt Line - Navy YardResponded 1 day ago

   Hi, Seth! Thank you for sharing your feedback. We sincerely apologize that your experience did not meet expectations. We understand that pricing and food quality are important, and we’re sorry to hear that some of the dishes didn’t live up to your standards. Your comments are invaluable as we strive to improve, so if it would be possible for you to reply with a bit more information regarding where we fell short, we would greatly appreciate it! We hope to have the opportunity to welcome you back and provide a better experience in the future. We hope you'll give us another chance to impress you in the future. Best, Chelsea
   

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2. J

   Jordan

   Washington DC

   1 review

   5.0

   1 review

   Dined on November 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Salt Line never disappoints. Had a great girls night with fantastic crab dip, a great fish sandwich and delicious desserts. Staff was incredibly helpful and kind throughout our experience. Will be going back!
   

   The Salt Line - Navy YardResponded on November 13, 2024

   Hi, Jordan! Thank you so much for the fantastic 5-star review! We're so glad to hear you had a great girls' night with us, and we’re thrilled that you enjoyed the crab dip, fish sandwich, and desserts. It's always a pleasure to know that our guests have had a wonderful experience, and we really appreciate you taking the time to share your kind words. Our team takes a lot of pride in providing great service, so it's wonderful to hear that you found the staff to be helpful and kind throughout your visit. We can't wait to welcome you back for your next night out! Best, Chelsea
   

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3. J

   Jenn

   Washington DC

   3 reviews

   4.0

   3 reviews

   Dined on November 10, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   The Salt Line is our goto after a Washington Spirit game. We generally sit at the bar and the service, because it gets so busy, is a bit slower but that’s ok. Save with one bartender, our experience is always mediocre and only the one bartender ever acknowledges it. Either food is missing, we aren’t given menus forever, drinks never come, when asking for the whisky menu we get odd looks…Nothing that stops us from going back as the oysters are great but others may be put off.
   

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   The Salt Line - Navy YardResponded 3 days ago

   Hi, Jenn! Thank you so much for your feedback and for being a loyal guest after Washington Spirit games! We're glad to hear you enjoy the oysters and appreciate you sharing your experience. We apologize for the occasional slow service, and we’re grateful for your patience. We’ll work on ensuring a more consistent experience for everyone, and we’ll definitely pass along your comments to our team. We look forward to welcoming you back for another great visit soon! Best, Chelsea
   

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4. D

   Dion

   Seattle

   6 reviews

   4.0

   6 reviews

   Dined on November 9, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   This was our first time to the Salt Line and it was very good. We liked the range of options for entrees and the crab cheese dip was fantastic. Our server was attentive and personable and the decorations of the restaurant were welcoming. The quality of food was good but for the price we would have liked more attention to the flavors. Overall, we recommend this place for a nice night out for 2 for a small group of friends.
   

   The Salt Line - Navy YardResponded on November 11, 2024

   Hi, Dion! Thank you so much for your thoughtful 4-star review! We're thrilled to hear you enjoyed your first visit to The Salt Line and that you liked the variety of entrees, as well as the Baked Pimento Crab Dip. We're also glad to hear that our service and ambiance made for a welcoming experience. We appreciate your feedback on the flavors - would it be possible for you to reply back with more details regarding which dishes and which flavors you felt fell short? We’re happy to know you would recommend us for a night out, and we look forward to welcoming you back soon! Best, Chelsea
   

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5. OT

   OpenTable Diner

   Washington DC

   7 reviews

   vip
   4.0

   7 reviews

   Dined on October 26, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   The view from inside and outside are memorable. The food is great and with good drinks.
   

   The Salt Line - Navy YardResponded on November 1, 2024

   Hi there! Thank you so much for your 4-star review! We’re thrilled to hear that you enjoyed the memorable views and found our food and drinks to your liking. Your feedback means a lot to us, and we’re always striving to make every experience even better. We hope to welcome you back soon for another great visit! Best, Chelsea
   

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6. K

   Kathryn

   Orange County

   1 review

   1.0

   1 review

   Dined on October 19, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Two stars off for the food quality Two stars off for service The food is just not tasty. Period. We ordered a-lot of food and maybe 1or 2 of them were okay. Maybe a 3out of 5 and the rest were 1or 2 out of 5. Scallops smelled bad and fishy Seafood was NOT fresh. Didn't have tabasco sauce for the oysters. They had their "own" hot sauce which would be fine if it had been tasty.. which it wasn't. For the price they set (which was not cheap) the food just tasted... bad Service was mediocre. Not very attentive and the servers looked "busy" but it wasn't even that busy. They straight out ignored us on purpose several times. For this quality of food and service we will NOT be coming back. And I discourage anyone else. Save your money for someplace else
   

   The Salt Line - Navy YardResponded on October 20, 2024

   Hi, Kathryn! I'm truly sorry to hear about your experience. We strive to provide high-quality food and attentive service, and it’s disappointing to learn we fell short during your visit. We take these matters seriously and will address your feedback with our team to ensure improvements. I wish we had been made aware of your displeasure in these items while you were here so we could have taking them off your bill and found you something else that you would have loved! I’d still be happy to discuss this matter further if you are willing to continue this conversation? We appreciate you bringing this to our attention, and I hope you might reconsider giving us another chance in the future. Hope to hear back from you! Best, Chelsea
   

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7. P

   Paul

   Washington DC

   19 reviews

   vip
   4.0

   19 reviews

   Dined on October 15, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Saltline is always really good. No complaints. Got everything we ordered and it was tasty. Oysters were great.
   

   The Salt Line - Navy YardResponded on October 16, 2024

   Hi, Paul! Thank you for your wonderful 4-star review! We’re thrilled to hear that you enjoyed your meal and appreciate your shout out to your server, Chris - he is indeed an exceptional server and we’re so happy he’s a part of our team! Your kind words about our oysters and the overall experience mean a lot to us. We can't wait to welcome you back to The Salt Line - Navy Yard again soon! Best, Chelsea
   

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8. D

   Drs. Thaddeus and Natasha

   Atlanta Metro

   217 reviews

   vip
   5.0

   217 reviews

   Dined on October 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Salt Line - Navy Yard is one of our favorite spots to visit whenever we are in the DC area. We were hosted/served by Olga on this particular occasion, and she was amazing from start to finish. Thanks again to all of you for being awesome, and we will see you again when we return to DC!
   

   The Salt Line - Navy YardResponded on October 14, 2024

   Hello, Drs. Thaddeus & Natasha! Thank you so much for your wonderful 5-star review! We're thrilled to hear that The Salt Line - Navy Yard is one of your favorite spots in DC. Olga will be delighted to know she made your visit special! We’re thrilled to have her as part of our team. We can't wait to welcome you back on your next trip! Best, Chelsea
   

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9. R

   Robpaugh@gmail.com

   Nashville

   10 reviews

   5.0

   10 reviews

   Dined on October 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First visit and we we will return! We started with the scrimp cocktail which were nice sized. Pork chops, clam chowder soup and fish sandwich rounded out the meal. Melissa provided great service! Thanks for a great evening!
   

   The Salt Line - Navy YardResponded on October 12, 2024

   Hi, Rob! Thank you so much for your wonderful 5-star review! We’re thrilled that you chose to dine with us for your first visit and that you enjoyed everything from the shrimp cocktail to the pork chops, clam chowder, and fish sandwich. We’re especially glad to hear that Melissa took great care of you! We can’t wait to welcome you back for another fantastic evening. Thank you again! Best, Chelsea
   

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10. S

    Shaun

    Washington DC

    14 reviews

    5.0

    14 reviews

    Dined on October 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    The scallops entree with the sauce was exceptional. Fries were tasty. My partner enjoyed her spicy shrimp sandwich. Food was excellent and quick to the table
    

    The Salt Line - Navy YardResponded on October 6, 2024

    Hi, Shaun! Thank you for your kind words! We’re so glad you enjoyed the scallops, fries, and the spicy shrimp sandwich. It’s always our goal to serve great food quickly. We can't wait to welcome you back for another delicious meal! Best, Chelsea
    

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