The Ruxton

Review summary

1. F

   Frank

   Baltimore

   8 reviews

   5.0

   8 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Just an absolute gem in Harbor East. The service was exceptional, the food was over-the-top wonderful and the whole experience from the cocktails at the bar while we waited for our table to be ready to the dessert was top shelf. Don't sleep on this one.
   

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2. L

   Lisa

   Baltimore

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My family of 4 had a very special Christmas Eve dinner. The Ruxton is a beautiful restaurant with amazing food. The service was prompt & friendly! We loved Brian! It is a high end experience & perfect for any special occasion!
   

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3. B

   Bradley

   Baltimore

   4 reviews

   4.0

   4 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Nice surprise and great cocktails. Really enjoyed everything.
   

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4. B

   Bob

   VIP

   Baltimore

   149 reviews

   5.0

   149 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful Christmas Eve experience at the Ruxton. We opted for a late lunch and were totally satisfied with the service, ambiance and (of course) the food. My filet was prepared exactly as requested and it was extremely tender and delicious. My wife’s salmon dish was equally satisfying. If you haven’t been to the Ruxton yet, you have to try it. You won’t be disappointed!
   

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5. C

   Carly

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   Ramsley & Briana were absolutely wonderful! We loved their recommendstions.
   

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6. H

   Henry

   VIP

   Baltimore

   3 reviews

   3.0

   3 reviews

   Dined on December 21, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   Steaks were ok, very over priced for what you get. Parking was 15 and not complimentary. Tables were too close. One of the drinks was slushy and not clear in description and had to be returned. Wait staff asked 4 times if special occasion. Overall trying too hard.
   

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7. T

   Taneisha

   VIP

   Baltimore

   10 reviews

   5.0

   10 reviews

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   This was my second time at the Ruxton and it was just as great as the first. The service is amazing staff is very attentive. The food was flavorful and well seasoned.
   

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8. C

   Claiborne

   Baltimore

   2 reviews

   5.0

   2 reviews

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service, great food and overall dining experience was fantastic.
   

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9. D

   Derek

   VIP

   Washington DC

   7 reviews

   4.0

   7 reviews

   Dined on December 21, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was amazing. Our server was amazingly personable and informative! We ordered five different entrees and five different sides and appetizers and everyone was exceptional! Cocktails were unique and excellent. A wonderful place for a special event. The only knock was the website implied men needed to wear jackets, but many did not.
   

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10. t

    teresa

    VIP

    Baltimore

    6 reviews

    3.0

    6 reviews

    Dined on December 21, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 5

    I want to be thoughtful about my experiences. Overall, we may try again and say this was a bad night.. Beautiful interiors. Dress code- although it's stated to you several times on you reso before you arrive, they clearly aren't serious about it. Whatever. Drinks- well made but light pours. Don't think they are focused on building regulars. Food- both of our cuts of meat we subpar. Cowboy and filet. Steakhouse should have good steak. They were cooked to temp, but the sear was rough. Sides and app were good. Service- They are in a palpable hurry to turn the tables. Took our app us from before we were finished. The server probably asked 4 times for our order in 15 minutes. Our server isn't well versed in" have a god time with the guests." It's a skill. One that drives your income! We did have a great conversation with the leader on duty that night. Roy. Since my spouse, at this point, refused to move it along and was now dug in, Roy engaged us in a great conversation. Invited us next door to the lounge The lounge!- I had a blast. Great Interiors ,fun jazz singer. It was a party, and we stayed until the last set was over. Server great. Drinks still light pours. But intimate atmosphere. We even had a sing-along. Wil go back to Aces ( i think) anytime.
    

    The RuxtonResponded 2 days ago

    Thanks for the review, Teresa. We're glad to hear that you enjoyed your visit to The Ruxton and our lounge. We're sorry to hear that your experience didn't meet expectations, especially with the steak and service. We appreciate your feedback and will certainly use it to improve. We hope to have the opportunity to serve you again and provide a better experience.
    

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