The Restaurant at The Greystone

Review summary

1. E

   Edward

   VIP

   Salt Lake City

   36 reviews

   4.0

   36 reviews

   Dined on January 9, 2025

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Food is always good. Service is puzzling. Staff seems to hide. A bottle of wine order always seems like they ran down the road to a store to find what you ordered. Staff is nice but could be more attentive and available. Price is very fair for the quality.
   

   The Restaurant at The GreystoneResponded 4 days ago

   Thank you for sharing your feedback with us. We’re glad to hear that you consistently enjoy the food and find the pricing fair for the quality. We do apologize for the service issues you’ve experienced, and we truly appreciate your comments. We will work on improving staff availability and responsiveness to ensure a smoother and more attentive experience for all our guests. Your input is important to us, and we hope to provide an even better experience on your next visit. Kind Regards The Restaurant Team
   

   Is this helpful?

2. a

   alyson

   VIP

   New Orleans

   6 reviews

   5.0

   6 reviews

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great dinner for the birthday ! Always enjoy coming in and dining.
   

   Is this helpful?

3. T

   Teri

   VIP

   Atlanta Metro

   17 reviews

   5.0

   17 reviews

   Dined on January 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful restaurant at the beautiful Greystone inn
   

   The Restaurant at The GreystoneResponded 4 days ago

   Thank you for your kind words! We're so glad you enjoyed your experience with us. It’s always a pleasure to hear that our guests had a wonderful time. We look forward to welcoming you back for another great visit soon! Kind regards The Restaurant Team
   

   Is this helpful?

4. l

   larry

   Western NC

   5 reviews

   4.0

   5 reviews

   Dined on December 31, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   When we booked for New Year’s Eve, no mention was made of a limited menu and $120 per person.
   

   The Restaurant at The GreystoneResponded 4 days ago

   Thank you for your feedback, and we apologize for the confusion regarding the limited menu and pricing for New Year's Eve. We understand how important it is to have clear communication about menu options and pricing, and we regret that this was not clearly conveyed to you at the time of booking. Your comments are very valuable to us, and we will work to ensure that all details are more transparent in the future. We truly appreciate your understanding, and we hope to have the opportunity to make your next visit a more seamless experience. Kind Regards, The Restaurant Team
   

   Is this helpful?

5. S

   Steve

   Tampa

   12 reviews

   4.0

   12 reviews

   Dined on December 25, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Somewhat chaotic upon arrival. We had a 1:15 reservation…we were seated approximately 20 minutes late. I believe the staff was overwhelmed and tired causing the delay. They diligently worked through it but they appeared to be tired. Found out they had been on the floor since 7AM. Both of our meals were well prepared, great taste and good portions. Value was good
   

   The Restaurant at The GreystoneResponded 4 days ago

   Thank you for your feedback, and we truly appreciate your understanding. We apologize for the delay in seating, and we completely understand how that could have been frustrating. Our team had indeed been working hard throughout the day, and we’re grateful for your patience. We're so glad to hear that despite the delay, both of your meals were well prepared, flavorful, and offered great value. We truly value your support and hope to provide an even smoother experience next time! Kind Regards The Restaurant Team
   

   Is this helpful?

6. R

   Randy

   Western NC

   1 review

   5.0

   1 review

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed our Christmas Brunch at the Greystone Inn. The staff were busy but friendly. We had a great view of the lake and the facility was nicely decorated for the season. The atmosphere was light and we were easily able to hold a conversation without a noticeable background drone. The meal was delicious with my wife ordering the Stuffed GingerBread French Toast and I had the Oven Roasted Turkey. We shared each of the meals so both of us experienced the best of both.
   

   The Restaurant at The GreystoneResponded 4 days ago

   Thank you for sharing your experience with us! We're so glad to hear that you enjoyed your Christmas Brunch at the Greystone Inn. It sounds like you had the perfect combination of great food, a beautiful lake view, and a festive atmosphere. We’re also happy to hear that the staff was friendly and the environment allowed for a pleasant conversation. The Stuffed Gingerbread French Toast and Oven Roasted Turkey are wonderful choices, and it’s great that you both got to enjoy the best of both dishes! We hope to welcome you back for another memorable meal soon. Kind Regards The Restaurant Team
   

   Is this helpful?

7. J

   Jeffrey

   Western NC

   1 review

   5.0

   1 review

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   An amazing Christmas brunch . We are staying at nearby rented Foxhunt townhouses and made reservations based on the staff’s recommendation. We were not sure what to expect since it is Christmas day. The meal exceeded all expectations. We ordered almost every dish on the brunch menu for the 5 of us to share. The not eggnog was a hit with the kids and the cocktails were delicious. Thank you so much for working Christmas day and serving us such a amazingly delicious meal. We plan to be back and be guests at the inn next time . Merry Christmas and Happy New Year to all of you !
   

   • 
   • 
   • 
   • 
   • 

   The Restaurant at The GreystoneResponded 4 days ago

   Thank you so much for your wonderful review! We’re thrilled to hear that your Christmas brunch exceeded expectations and that the meal was a hit with your whole group. It’s great to know the kids enjoyed the not eggnog and that the cocktails were a hit as well! We truly appreciate your kind words and are so grateful to have been part of your holiday celebrations. We look forward to welcoming you back as guests at the inn next time. Kind Regards The Restaurant Team
   

   Is this helpful?

8. C

   Christie

   Western NC

   1 review

   5.0

   1 review

   Dined on December 25, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   It was a lovely restaurant with a very nice staff.
   

   Is this helpful?

9. T

   Tallon

   Orlando

   3 reviews

   5.0

   3 reviews

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere! We enjoyed our dinner here during Christmas Eve.
   

   The Restaurant at The GreystoneResponded 4 days ago

   Thank you for your kind review! We’re so glad you enjoyed the atmosphere and your dinner with us on Christmas Eve. It’s always a pleasure to help make the holiday season even more special. We hope to have the opportunity to welcome you back again soon! Kind Regards, The Restaurant Team
   

   Is this helpful?

10. W

    Wes

    VIP

    Charlotte

    33 reviews

    4.0

    33 reviews

    Dined on December 24, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    Our lunch was delightful with excellent service from Destiny, and the food was well presented and prepared.
    

    The Restaurant at The GreystoneResponded 4 days ago

    Thank you for sharing your experience! We're so glad to hear that you had a delightful lunch and that Destiny provided excellent service. It’s wonderful to know the food was both well presented and prepared to your liking. We look forward to welcoming you back soon for another great meal! Kind Regards The Restaurant Team
    

    Is this helpful?