The Refectory

Review summary

1. S

   Stephanie

   Philadelphia

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was perfect for a birthday lunch with my 2 sons who attend Villanova!
   

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2. C

   Celeste

   Philadelphia

   41 reviews

   vip
   5.0

   41 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Met up with a longtime friend for a long overdue lunch. We chose The Refectory since it was mid way between our two homes. This was the first time each of had dined there and the experience was very enjoyable. Food, service, and atmosphere were all great. Definitely a return visit will be in the works.
   

   The RefectoryResponded 2 days ago

   Thank you for choosing The Refectory for your lunch and for taking the time to share your experience. We're thrilled to hear that we were able to make your first visit a memorable one. It's wonderful to know that you found our food, service, and atmosphere to be great. We're especially delighted that you plan to return - we look forward to welcoming you back for more delightful experiences. Best regards, The Management Team
   

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3. J

   Janis

   Philadelphia

   5 reviews

   vip
   5.0

   5 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Never disappoints - love it here. And the oysters and the salmon were perfection. .
   

   The RefectoryResponded 2 days ago

   We're overjoyed to hear that you love The Refectory! It's wonderful to know that the overall experience met your expectations. Your kind words mean a lot to us. We strive to consistently deliver top-notch food and service, and your feedback reaffirms the hard work we put in every day. Thank you for your support and we look forward to serving you again soon! Best, The Management Team
   

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4. j

   janine

   Philadelphia

   14 reviews

   vip
   5.0

   14 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful dinner and the best server made our evening a delightful experience. Will be back.
   

   The RefectoryResponded 2 days ago

   Thanks for the review! We're thrilled to hear that you had a wonderful dinner at The Refectory and that our team made your evening enjoyable. It's always our goal to provide the best service possible, and we're so glad we hit the mark for you. We can't wait to welcome you back for another delightful experience. Cheers!
   

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5. A

   Aaron

   Philadelphia

   4 reviews

   5.0

   4 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was fantastic at The Refectory. It is on campus, so our parking was validated for the on campus parking garage, which was nice. The service and food was terrific, and the seasonal cocktails and menu items were a nice touch. We visited for my wife's birthday and the food from appetizers, to entrees, to dessert were delicious.
   

   The RefectoryResponded 2 days ago

   Thanks for the feedback! We're thrilled to hear that you had a fantastic experience at The Refectory. It's great to know that you enjoyed our service and food, and our seasonal cocktails and menu items. We're especially pleased that your wife's birthday was memorable with your delicious food. Your kind words mean a lot to us. We look forward to serving you again soon.
   

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6. D

   Drew

   San Francisco

   8 reviews

   5.0

   8 reviews

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We decided to go to our favorite restaurant for our son’s birthday and the staff was amazing.
   

   The RefectoryResponded on November 15, 2024

   We're overjoyed to hear that you chose The Refectory for your son's birthday and had a wonderful time! It's wonderful to know that our staff made your experience even better. We strive to make every occasion special for our guests, and your kind words truly make our efforts worthwhile. We look forward to serving you again soon.
   

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7. J

   John

   Philadelphia

   1 review

   5.0

   1 review

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice place to go before women’s game. Bartender doubled as waiter at table. Had his hands full but did a great job.
   

   The RefectoryResponded on November 15, 2024

   We're thrilled to hear that you enjoyed your visit to The Refectory before the women's basketball game! It's wonderful to know that our team was able to provide excellent service and that you appreciated the attention to detail. We always strive to make every visit a memorable one. We've taken note of your feedback on the value and will certainly work on improving this aspect. We look forward to welcoming you back soon!
   

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8. V

   Vincent

   Philadelphia

   169 reviews

   vip
   3.0

   169 reviews

   Dined on November 10, 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Service was extremely slow took 15 minutes plus to get a drink
   

   The RefectoryResponded on November 12, 2024

   Thanks for visiting us, Vincent. We're sorry to hear that you experienced slow service during your visit to The Refectory. We always aim to provide prompt service and it's disappointing to hear that we fell short during your visit. We appreciate your feedback and will use it to improve our service speed. We hope to welcome you back soon for a more prompt and enjoyable dining experience. The Management Team
   

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9. k

   kaitlin

   Greater Boston

   22 reviews

   5.0

   22 reviews

   Dined on November 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Such great food and service! Seriously. Salmon BLT is enormous and delicious and the harvest salad with salmon was amazing. It’s relatively loud during Friday lunch but still a great vibe. I’ll be back!
   

   The RefectoryResponded on November 12, 2024

   Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our food and service. We're especially delighted that you loved the Salmon BLT and harvest salad! We always aim to create a great vibe and it's great to know that we succeeded. We're sorry if the noise level was a bit high during your visit, but we're glad you still had a great time. We look forward to welcoming you back to The Refectory soon!
   

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10. C

    Carole

    Philadelphia

    2 reviews

    1.0

    2 reviews

    Dined on November 7, 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 4

    We ordered salads with chicken and salmon. They served us the wrong salads and had to send them back and remake them. Finally we were served the correct dinner except it it was so salty we couldn’t eat it so we never ate anything. The manager came over and he was quite nice. The manager did give us dessert which was not so great! I never had a meal where everything just was so bad ! That being said the food was terrible and I would never go back!
    

    The RefectoryResponded on November 12, 2024

    Thanks for the feedback. We're truly sorry to hear about your recent experience at The Refectory. It's disappointing to hear that you had to go through such inconvenience due to mix-ups with our orders and the subsequent need to remake your salads. We also apologize for the delay in service, and we're sorry to hear that the dessert was not up to your expectations. Your feedback is invaluable and we will certainly take it into account please reach out to our GM so we can hopefully make it better.
    

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