The Rec Room - Winnipeg Seasons of Tuxedo

Review summary

1. E

   Emily

   Manitoba1 review

   3.0

   Dined on March 2, 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 2

   We really enjoy the food here, but service is extremely lackluster.
   

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2. S

   Shelagh

   Manitoba3 reviews

   5.0

   Dined on February 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our server was the best. Brought wine tasters so we could decide on a bottle, put candles on a cake to display 37! Everything was great. Thank you !
   

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3. J

   Jack

   Manitoba1 review

   3.0

   Dined on February 13, 2025

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 4

   Hamburgers were delicious, especially the vegan. Great service, clean and cheerful. Great place to eat, never mind the fun games to play.
   

   The Rec Room - Winnipeg Seasons of TuxedoResponded on February 19, 2025

   Hi Jack, Thank you for taking the time to leave a review for The Rec Room Winnipeg. We are thrilled to hear you had an exceptional experience and we can’t wait to welcome you back! I also really enjoy our Impossible Burger it is delicious. I am thrilled to hear how great everything was. We are always looking for ways to improve, so if you have any feedback on how your experience could have been even better, please send an email to our venue. The email is located at the very bottom of the main page of our website. Cheers, Avery Halldorson - Assistant General Manager
   

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4. c

   carole

   Manitoba1 review

   1.0

   Dined on January 19, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   The food was less than average in date and value. Took 40 minutes to get our drinks after being seated. Had to secure our own cutlery and napkins from other tables. Will not eat there again.
   

   The Rec Room - Winnipeg Seasons of TuxedoResponded on January 28, 2025

   Hi Carole, Thank you for taking the time to write a review and share your feedback. I apologize that this is the experience you had. This is not the exceptional experience we want to provide all our guests. We hope you’ll give us another chance to provide a better experience in the future. Please send an email to our venue as we strive to provide an exceptional experience for all our guests and I would like to follow up with you on what happened in more detail. The email is located at the very bottom of the main page of our website. Cheer, Avery Halldorson - Assistant General Manager
   

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5. L

   Loni

   Manitoba1 review

   2.0

   Dined on January 17, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Service did not match the price and 18% gratuity. Hassled by manager when we were eating our meal to request our kids table be cleaned up, as they had just got up to play arcades. The restaurant was not even half full at that time.
   

   The Rec Room - Winnipeg Seasons of TuxedoResponded on January 28, 2025

   Hi Loni, Thank you for taking the time to write a review and share your feedback. I apologize that this is the experience you had. This is not the exceptional experience we want to provide all our guests. We hope you’ll give us another chance to provide a better experience in the future. Please send an email to our venue as we strive to provide an exceptional experience for all our guests and I would like to follow up with you on what happened in more detail. The email is located at the very bottom of the main page of our website. Cheer, Avery Halldorson - Assistant General Manager
   

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6. D

   Deborah

   Manitoba1 review

   4.0

   Dined on January 4, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   First time at the Rec Room. Had a birthday party there, lot of fun. Will go again.
   

   The Rec Room - Winnipeg Seasons of TuxedoResponded on February 5, 2025

   Hi Deborah, Thank you for taking the time to leave a 4-star review for The Rec Room Winnipeg. We are thrilled to hear you had an exceptional experience and we can’t wait to welcome you back! The best Birthday Parties are held at The Rec Room Winnipeg that is for sure! We are always looking for ways to improve, so if you have any feedback on how your experience could have been improved, please send an email to our venue. The email is located at the very bottom of the main page of our website. Cheers, Avery Halldorson - Assistant General Manager
   

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7. S

   Sheldon

   Manitoba2 reviews

   5.0

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   For a family get together for my son’s 14 birthday, it was a good experience. The food was good, came quickly and was good value. The only nuisance was getting to the washrooms from the restaurant, you either go down stairs and around or through an employee kiosk to get to them.
   

   The Rec Room - Winnipeg Seasons of TuxedoResponded on January 3, 2025

   Hi Sheldon, Thank you for taking the time to leave a 5-star review for The Rec Room Winnipeg. We are thrilled to hear you had an exceptional experience and we can’t wait to welcome you back! Wish your son a Happy 14th Birthday from The Rec Room Winnipeg! I am happy to hear the food came tasty, quick and was a good value. With a building that is 46,000 square feet they tried to put the washrooms in the middle of the venue. We are always looking for ways to improve, so if you have any feedback on how your experience could have been improved, please send an email to our venue. The email is located under Info when you search The Rec Room and select the Winnipeg Location. Cheers, Avery Halldorson - Assistant General Manager
   

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8. G

   Gail

   Manitoba1 review

   3.0

   Dined on January 1, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Not a a lot of selection on the food menu. The food we ordered was tasty. Didn’t see much of our server. Had to track her down to get the bill. I would have liked a cocktail but the prices were way too steep. Music was way too loud and combined with the noise of the arcade area was glad to get out of there ! I I was nothing to write home about
   

   The Rec Room - Winnipeg Seasons of TuxedoResponded on February 5, 2025

   Hi Gail, Thank you for taking the time to leave a review for The Rec Room Winnipeg. We are thrilled to hear the food you had was tasty. I am sorry to hear the rest of your experience was not exceptional. Please send an email to our venue as we strive to provide an exceptional experience for all our guests and I would like to follow up with you on what happened in more detail. The email is located at the very bottom of the main page of our website. Cheers, Avery Halldorson - Assistant General Manager
   

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9. M

   Michael

   Manitoba1 review

   4.0

   Dined on December 31, 2024

   1. Overall 4
   2. Food 2
   3. Service 3
   4. Ambience 5

   New menu that wasn’t very pleasant, some of the food was cold and just not very good. Other meals were fine but great!!
   

   The Rec Room - Winnipeg Seasons of TuxedoResponded on February 5, 2025

   Hi Michael, Thank you for taking the time to leave a 4-star review for The Rec Room Winnipeg. We are thrilled to hear the majority of the experience you had was exceptional and we can't wait to welcome you back! Some of the items on our menu are meant to be served cold or come with a majority of cold ingredients. I hope you get to try a different menu item on your next visit. We are always looking for ways to improve, so if you have any other feedback on how your experience could have been improved, please send an email to our venue. The email is located at the very bottom of the main page of our website. Cheers, Avery Halldorson - Assistant General Manage
   

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10. J

    Jason

    Saskatoon1 review

    1.0

    Dined on December 29, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 2

    Host didn’t want to seat us for 20+ minutes as we didn’t have a reservation even though there was 10+ tables open so we made a reservation for 10 minutes later and were seated. We sat for 2 hours and none of the other tables that were available ever filled up.
    

    The Rec Room - Winnipeg Seasons of TuxedoResponded on January 28, 2025

    Hi Jason, Thank you for taking the time to write a review and share your feedback. I apologize that this is the experience you had. This is not the exceptional experience we want to provide all our guests. We hope you’ll give us another chance to provide a better experience in the future. Please send an email to our venue as we strive to provide an exceptional experience for all our guests and I would like to follow up with you on what happened in more detail. The email is located at the very bottom of the main page of our website. Cheer, Avery Halldorson - Assistant General Manager
    

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