The Prince Bonaparte

Review summary

1. A

   Alana

   London1 review

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a fantastic evening at The Prince Bonaparte. All of the staff were lovely and hospitable, meals were excellent, the beetroot hummus and camembert were incredible. We will be back!
   

   The Prince BonaparteResponded on March 3, 2025

   Hi Alana We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We can't wait to see you again soon! Team Bonaparte
   

   Is this helpful?

2. S

   Sonia

   London1 review

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice atmosphere in this restaurant . Service was great and waiter was very discreet. Good wine and nice dishes .. delicious. I highly recommend this place !
   

   The Prince BonaparteResponded on February 28, 2025

   Hi Sonia We strive for 100% satisfaction, and it is great to see you had such a positive experience! We look forward to your next visit, take care! Team Bonaparte
   

   Is this helpful?

3. A

   Alissa

   London4 reviews

   5.0

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is delicious, the staff very nice and the pub is cosy with great atmosphere. Amazing place!
   

   The Prince BonaparteResponded on February 23, 2025

   Hi Alissa Thank you so much for your review. We're happy to hear you had such a positive experience with us! Was our pleasure to have you. We hope to see you soon! Team Bonaparte
   

   Is this helpful?

4. H

   Harish VIP

   New York City1 review

   1.0

   Dined on February 16, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Food came two hours after being ordered and then chicken was cold and uncooked for me. One of the others at the table had a hair in the food. Manager was apologetic, blamed kitchen, but did what she could and comped the meal. Waiter was nice, but pretty useless as a server — didn’t check up on us even though food was very late. Perhaps this was a one-off with kitchen issues as I’ve heard good things from friends. Is a fun pub for a drink at least.
   

   The Prince BonaparteResponded on February 17, 2025

   Hi Harish I sincerely apologize for the experience you had. We strive for 100% satisfactions for both our food and service, and it's disappointing to hear that we fell short. We truly value your feedback, and I can assure you we are taking steps to prevent this from happening again. We would love the opportunity to make it right. If you decide to give us another chance, we will do everything we can to ensure your next experience exceeds your expectations. Thank you again for your understanding and for allowing us the opportunity to improve. Kind regards Joanna Janik, General Manager
   

   Is this helpful?

5. L

   Liz

   Bristol1 review

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this place! Buzzy Saturday night without being too mad. Good but relaxed service, excellent food.
   

   The Prince BonaparteResponded on February 16, 2025

   HI Liz Thank you so much for such a great review and recommendation. We are really appreciate it and can't wait to see you again! Team Bonaparte
   

   Is this helpful?

6. C

   Carole

   London2 reviews

   5.0

   Dined on January 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Would like to thank Joanna the Manager for rectifying my previous complaint so swiftly and my husband and I had a wonderful time on Sunday and the food was exceptional.
   

   The Prince BonaparteResponded on January 31, 2025

   Hi Carole, We are sorry to hear of your experience with us as this is not our usual standards by any means and I would like to apologise for this. We do appreciate all kinds of feedback and I will definitely pass these comments on to the teams so we can avoid these poor service steps in the future. We would love to see you again in the future so we can offer you a true Bonaparte experience. Once again, our apologies. Team Bonaparte
   

   Is this helpful?

7. M

   Marek

   London4 reviews

   4.0

   Dined on January 16, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Very pleasant Nice staff Nice food Not too noisy Great place
   

   The Prince BonaparteResponded on January 20, 2025

   Hello Marek, Thank you so much for your review. We're happy to hear you had such a positive experience with us! Was our pleasure to have you. We hope to see you soon! All the Best, Team Bonaparte
   

   Is this helpful?

8. S

   Stephen VIP

   London8 reviews

   4.0

   Dined on January 8, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Really enjoyable meal on the evening of the pub quiz. Great value!!
   

   The Prince BonaparteResponded on January 9, 2025

   Hi Stephen Thanks for leaving us a review, if there's anything we could have done to get five stars please let me know by emailing me at location-email. Best regards Team Bonaparte
   

   Is this helpful?

9. L

   Louis

   London1 review

   5.0

   Dined on January 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ths place was absolutely incredible! 10/10 all across the board. Absolutely delicious Sunday roast with crispy well seasoned potatoes! Service, food, atmosphere, location all perfect on a rainy winter afternoon. Looking forward to my next visit. Thank you!
   

   The Prince BonaparteResponded on January 7, 2025

   Hi Louis Thank you so much for your review. We're happy to hear you had such a positive experience with us! We hope to see you soon! Team Bonaparte
   

   Is this helpful?

10. S

    Sian

    Gloucestershire6 reviews

    5.0

    Dined on December 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing atmosphere, exceptional food. A truly great Christmas Day meal.
    

    The Prince BonaparteResponded on December 27, 2024

    Dear Sian Lovely to read your comments about your experience, I'll make sure to pass them on to the rest of the team. Christmas Day is very special so we're happy we could meet your expectations! We are looking forward to seeing you next time! Team Bonaparte
    

    Is this helpful?