The Port Tavern

Review summary

1. S

   Sacha

   Toronto

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Beautiful views inside and out, food was delish and the whole experience was great! Will be back
   

   The Port TavernResponded today

   Hi Sacha, Thank you for your kind words and positive feedback about The Port Tavern Thornbury. We're thrilled to hear that you enjoyed our services, and we appreciate you taking the time to share your experience! We value your patronage and look forward to the pleasure of serving you again in the future.
   

   Is this helpful?

   Report
2. S

   Selina

   Toronto

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 1

   The restaurant was at best fine however when you are charging $32 for a burger , $75 for a steak and $24 for a cocktail, you have to provide the premium taste, ambience and service level to match. I am not certain how often if ever the proprietor is on premises but I assume he would not have been impressed by the myriad of serving staff that gingerly stepped over and around a gentleman’s coat that had fallen on the floor for the 14 minutes it took for the patron to realize the situation. Save your money for someone that earns the prices they are charging.
   

   The Port TavernResponded today

   Hi Selina, Thank you for bringing your experience to our attention. We kindly request that you reach out to us directly at eric@mcewangroup.ca so that we can further assist you with your experience. We sincerely apologize for the disappointment you experienced, your comments will be carefully considered as we strive to enhance the quality of our offerings. Thank you for your feedback!
   

   Is this helpful?

   Report
3. K

   Kristine

   Toronto

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Really nice spot and the service was really good, waiter very friendly! The starters were delicious. Two of our party had the shaved prime rib sandwiches which were okay. I had the chicken cob salad which was also just okay. Prices are quite high for what you are getting and I really want this place to succeed!
   

   The Port TavernResponded 3 days ago

   Hi Kristine, Thank you for your feedback! We're glad to hear you enjoyed the service and starters. We truly appreciate your honest thoughts on the main dishes and pricing—it’s important to us to continue improving. We’re committed to providing a great experience and hope to welcome you back soon to impress you even more!
   

   Is this helpful?

   Report
4. S

   Susan

   Toronto

   1 review

   5.0

   1 review

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful service, ambience and food! Really enjoyed our experience.
   

   The Port TavernResponded 7 days ago

   Hi Susan, Thank you for your kind words and positive feedback about The Port Tavern Thornbury. We're thrilled to hear that you enjoyed our services, and we appreciate you taking the time to share your experience! We value your patronage and look forward to the pleasure of serving you again in the future.
   

   Is this helpful?

   Report
5. E

   Ellen

   Toronto

   6 reviews

   vip
   3.0

   6 reviews

   Dined on November 9, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   This low-key “seaside pub“ steers clear of being kitschy but does not deliver value for dollar as the food is simply mediocre and bland.
   

   The Port TavernResponded 7 days ago

   Hi Ellen, Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations. We aim to provide a balanced and enjoyable dining experience, and we’ll certainly review your comments on the food quality to ensure improvements are made. We hope you’ll give us another opportunity to exceed your expectations in the future.
   

   Is this helpful?

   Report
6. J

   Jennifer

   Toronto

   14 reviews

   vip
   4.0

   14 reviews

   Dined on November 9, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We have a home in the area and always support new restaurants in the region. As we drove up to the building we found it rather dark. There needs to be some lighting around the door to make the entrance stand out. We were greeted warmly and quickly shown to our table. The server was knowledgeable and helpful. We asked lots of questions and he happily answered them. Our food was delicious and came as a hearty serving. I had the delicious chicken and mashed potatoes and my husband had a filet with fries and onion rings. The fries and onion rings (these looked like donuts) were perfection!! The steak was medium rare and was exquisite. We will definitely go back. So happy to have a new spot on the water in Thornbury!
   

   The Port TavernResponded 7 days ago

   Hi Jennifer, Thank you so much for your thoughtful review! We're thrilled to hear you enjoyed your experience with us, from the warm welcome to the delicious meals. We appreciate your feedback on the lighting around the entrance and will take it into consideration to enhance the overall atmosphere. It’s wonderful to know you loved the food, especially the fries, onion rings, and steak. We’re so glad you have a new favorite spot in Thornbury and look forward to welcoming you back soon!
   

   Is this helpful?

   Report
7. C

   Cheryl

   Toronto

   1 review

   5.0

   1 review

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service and a pleasant ambiance on a Saturday night. The pickerel and Cobb salad were both wonderful. We will be back!
   

   The Port TavernResponded 7 days ago

   Hi Cheryl, Thank you for your kind review! We’re so glad to hear you enjoyed the pickerel, Cobb salad, and the overall ambiance. It’s wonderful to know you had a pleasant experience with both the food and service. We can’t wait to welcome you back soon!
   

   Is this helpful?

   Report
8. J

   Jill

   Toronto

   1 review

   3.0

   1 review

   Dined on November 9, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Nice room and decor, and a nice addition to Thornbury, but not perfect., Summer patio will be a treat with water views, but inside windows blocked by computers and service trolleys which is too bad. Aged beef display in the bar area odd. Service and food just OK.
   

   The Port TavernResponded 7 days ago

   Hi Jill, Thank you for your feedback! We’re glad to hear you enjoyed the decor and the potential of our summer patio with the water views. We truly appreciate your thoughts on the indoor setup, and we’ll take them into consideration as we continue to refine the guest experience. We’re also grateful for your comments on the service and food, as we’re always striving to improve. We hope you’ll join us again soon and allow us the opportunity to provide a more memorable experience.
   

   Is this helpful?

   Report
9. M

   Michael

   Toronto

   6 reviews

   3.0

   6 reviews

   Dined on November 9, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   There were four of us for dinner. We had to request a better table even though the dining room was 2/3 empty they put us right beside the servers station. we ordered cocktails they were fabulous however the prime rib was just not very good. The pickerel was outstanding. The Yorkshire pudding was far too doughy and the au jus on the beef was gone after three bites. The meat was gamey however the vegetables were amazing. My wifes birthday was not recognized even though they knew it was a special dinner. Server was friendly and professional. Fell well short of expectations.
   

   The Port TavernResponded 7 days ago

   Hi Michael, Thank you for bringing your experience to our attention. We kindly request that you reach out to us directly at allison@mcewangroup.ca so that we can further assist you with your experience. We sincerely apologize for the disappointment you experienced, your comments will be carefully considered as we strive to enhance the quality of our offerings. Thank you for your feedback!
   

   Is this helpful?

   Report
10. J

    Julia and Chris

    London

    4 reviews

    5.0

    4 reviews

    Dined on November 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The Port is consistently excellent! The patio in warm weather is beautiful and the inside dining is comfortable and warm. We really like the sound dampening installed in the ceiling. Makes a difference!
    

    The Port TavernResponded 7 days ago

    Hi Julia and Chris, Thank you for your kind words and positive feedback about The Port Tavern Thornbury. We're thrilled to hear that you enjoyed our services, and we appreciate you taking the time to share your experience! We value your patronage and look forward to the pleasure of serving you again in the future.
    

    Is this helpful?

    Report